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Piedmont Mountainside Hospital in Jasper, GA - Hospital Review

Updated on October 22, 2011

No one ever really wants to go to the Emergency Room, but there are times when you have to. There are times when you just do not have a choice.

This past weekend, I was in Dawsonville, GA, at Burt's Pumpkin Farm, and found myself in the ER at Piedmont Mountainside Hospital in Jasper, Georgia.

Going to the emergency room was the last thing on my mind when I went up to Dawsonville with a friend and her family. I had hoped to grab several nice pictures of pumpkins, children, and whatever else that struck my fancy. Instead, I saw pumpkins in the distance and was in great pain.

After parking, we were all headed down the hill to get into the farm to where the pumpkins are. On the way down the hill, I felt my knee twitch, like it usually does, but instead of popping back in place, it continued to twitch until it was on the side of my leg.

This is not the first time that I've dislocated my knee, but it doesn't hurt any less. Well, actually, it didn't hurt as bad as the last time I dislocated it. What sucked is that I was 3 hours from home and 45 minutes from the nearest hospital.

After being asked several times if I had torn my ACL and how I knew my knee had dislocated, I was quite irritated. I knew my knee was dislocated because I could see that it was not in place. I could see my knee on the right side of my leg.

Since we were in the mountains, it took 20-30 minutes for the ambulance to finally get there.

When it did, I was a little nervous, as the EMT seemed a little harsh, but through the 45 minute ride to the hospital, she warmed up. I was still in excruciating pain, but she had already given me more morphine than what she was should have given, based on my weight and the upcoming sedation to pop the knee back in place.

After a 45 minute ride, we finally made it to the hospital... Piedmont Mountainside Hospital in Jasper, GA...

The EMT warned me to be as nice as I could because the nurses and workers would work slower if I was rude. I did my best, but in the pain that I was in, the nurses were still super slow.

My main nurse was rude, uncaring, and actually laughed at me. When I said that I wanted my dad, she laughed at me and actually mocked me. (I don't care that I'm 24; I don't care how old I am, as I will always want my dad when I'm hurt.) She was very short in her responses, and was completely distant.

The doctor was also rude and very impersonal. When a patient comes in in pain, one should be somewhat caring. She was not personable at all and did not even attempt to help me relax other than order more drugs to shut me up. I only wanted to know what drugs I was being given, and the doctor would snap, "Stop talking. Relax."

Now, maybe I watch too much Grey's Anatomy, but to me, doctors and nurses, especially in the emergency room, should be comforting and caring to the needs of the patient. I did not get this at Piedmont Mountainside Hospital in Jasper, GA.

To be in as much pain as I was in, I was on my best behavior, but unfortunately, when in pain, I can be demanding and short-tempered. After being warned about the employees at this particular hospital by the EMT, I tried my best to be as peaceful as I could. All I wanted was to be sedated, and after arriving at the hospital, I had to wait another 30-45 minutes before given drugs.

I understand procedure, but at least give me comfort from the employees. It was sad when my friend had to go in search for a blanket because I was cold. No employee asked me if they could do anything for me in regards to a blanket, pillow, etc. to make me comfortable while I waited in pain.

**On a side note, I will admit that the ER of Piedmont Mountainside Hospital was clean.


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