hubpages.com is part of the HubPages Service.
For users impacted by GDPR please see the GDPR Addendum For Impacted Users section below.
We collect the following information:
a. User Provided Information. You may provide certain personally identifiable information to HubPages directly, such as Your first and last name, telephone number, address, tax information (such as a Social Security Number), credit card or PayPal® information, and email address (collectively, “Personally Identifiable Information”) when choosing to register, to purchase through the Service, to participate in promotions or surveys, or to subscribe to any newsletters or other distribution lists. You may also choose to provide us with Personally Identifiable Information in your User Content.
When You use our Service, we may collect and store information about Your use, including the following:
c. Log Files. Log file information is automatically reported by your web browser each time You view a web page. When You register with or use the Service, our servers automatically record certain information that your web browser sends whenever You visit a website. These server logs may include information such as your IP address, browser type and language, number of clicks, domain names of websites visited, pages viewed, and the order of those pages, the amount of time spent on particular pages, the date and time.
d. Clear Gifs. When You use the Service, we may use clear gifs (a.k.a. web beacons) which are pieces of data used to track the online usage patterns of our Users anonymously. In addition, we may also use clear gifs in HTML-based emails sent to our users to track which emails are opened by recipients. The information is used to enable more accurate reporting, improve the effectiveness of our marketing, and make HubPages better for our Users.
Information collected through clear gifs and cookies, and log file information is largely non-personally identifiable information because such information is not collected or used in such a way that an individual User can be identified, for example, by name or email address (collectively, “Non-Personally Identifiable Information”). Collected information may be Personally Identifiable Information or Non-Personally Identifiable Information.
e. Third-party service-based information. This includes linked services (such as Facebook Connect) that You authorize to share information about You with HubPages. If You elect to use Facebook Connect with HubPages, You agree that HubPages may use (as described in Section 2) information about You provided by Facebook, including (but is not limited to) Your: name, email, gender, birthday, current city, profile picture URL, as well as any additional information (such as “Like” information) that You specifically consent for HubPages to access and use.
Integrated services that require Google Analytics to collect data for advertising purposes (such as Remarketing with Google Analytics, Google Display Network Impression Reporting, Google Analytics Demographics and Interest Reporting), including the collection of data via advertising cookies and identifiers. For information about opting out of Google Analytics see the currently available Google Analytics opt-out tool.
You may also opt-out of receiving targeted ads from third party advertisers and ad networks who are members of the Network Advertising Initiative (NAI) with the NAI tool available here.
Collected information is used to operate, maintain, and provide to You the features and functionality of the Service.
We may use your Personally Identifiable Information for billing purposes, payment purposes (including any tax-related purposes), administrative purposes, such as notifying You of major changes in Service, news, and for other customer service purposes. You hereby consent to our use of your email address to send you such information. Also, we may provide credit card and ordering information to payment processors, including Paypal®, but we do not retain such information.
We may use collected information to: (a) remember information so that You will not have to re-enter it during your current or subsequent visits to the Service; (b) provide custom, personalized content and information; (c) monitor the effectiveness of our marketing campaigns; (d) monitor aggregate metrics such as total number of visitors and traffic; (e) track User Content, and status in any promotions, sweepstakes, and contests; (f) diagnose or fix technology problems; (g) access your information after You sign in; (h) market our Service to advertisers and other third parties; (i) to improve the quality and design of the Service and to create new features by storing, tracking, and analyzing your preferences and trends; and (j) verify your identity for payment and taxation purposes.
The HubPages account screen name/username and/or subdomain name that you select will be displayed on the Service.
Any information or User Content submitted, transmitted, or uploaded to the public areas of the Service becomes publicly available and can be collected and used by other Users, who may forward this information or User Content to other websites or people.. Be aware that if Your User Content includes personal information, such as your name and email address, other Users will have access to it. If Your User Content is a photograph, please be aware that all photographs uploaded to the Service reside on public URLs. Any person who knows the URL of Your photograph can access the photograph, whether or not it’s published on a Hub. Your photograph will remain displayed on such URL after You delete it from Your Hub. Please do not upload any photographs that You do not want to be public information.
If You request to participate in the Amazon Program under HubPages, You acknowledge that Amazon may require personal information about You to with respect to Your participation in the program (for fraud monitoring and other possible reasons), and You agree that HubPages may disclose to Amazon such personal information about You that Amazon requires, including (but not limited to) Your: name, email, phone number, address, and country.
In order to describe our Service to prospective partners, advertisers and other third parties we may disclose aggregate user information. We share Non-Personally Identifiable Information (such as anonymous use data) with third parties to assist them in understanding our Service, including Users’ use of our Service and the success of promotions.
You may update or correct your Personally Identifiable Information at any time as indicated on the Service or by sending us an email at team@HubPages.com. If You or HubPages intend to delete any User Content provided by You, we cannot guarantee that your User Content will be completely removed from all User devices or from their web pages, nor that other Users will not misuse any content that You supply. In addition the other Users may have already copied and forwarded your User Content to others, making recovery impossible.
We have put in place commercially reasonable physical, managerial, and technical procedures to protect your Personally Identifiable Information and other data from loss, misuse or alteration and to safeguard and secure the data You provide. While we strive to protect such information after it arrives at our servers, we cannot guarantee the security of any information that is being transmitted over the Internet, or guarantee that such information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards. As a result, You provide such information at your own risk.
Protecting the privacy of children is especially important. For that reason, we do not knowingly collect Personally Identifiable Information submitted by persons under 18 years of age. If You are under 18 years of age, then please do not submit any information to the Service at any time or in any manner.
In the event that we acquire, are acquired by, or merge with a third party entity, we reserve the right to transfer or assign all collected information as part of such merger, acquisition, sale, or other change of control. In the unlikely event of our bankruptcy or similar situation, we may not be able to control how your information is treated, transferred, or used.
The personal data we may collect will be used for the following purposes:
There are no special categories of personal data specifically collected by the service; provided however, that if you as a user freely submits any such information to the website, such data may be visible to users of the website and such data will be treated similarly to your other Author Content and Hub Content.
For any end user and/or website session that is covered by the GDPR regulation, HubPages may elect, in its sole discretion, not to collect and/or not to process personal data (beyond such data as used for Required purposes for which consent is not required).
For those areas of collection and processing of your personal data that require consent, consent is deemed valid only upon your giving such consent to us explicitly. Where we are asking for your consent, we will tell you why and how the information will be used. You may then decide what consents (if any) you wish to provide. By consenting to the purpose as stated in a consent request, you are giving us permission to collect and/or process your personal data specifically for the purposes identified.
Consents will be provided and managed through the consent dialogue tool only. Any other request to provide, remove, and/or manage a user’s consent will be referred back to the user to go through the consent dialogue. You may access the consent dialogue tool and update/remove your consents by clicking here.
As allowed under GDPR, certain personal data collection and processing may be required. You can view the applicable details in the Necessary section of the consent dialogue tool, accessible here.
Other data is not required. You may decline to share certain personal data with us, in which case we may not be able to provide to you some of the features and functionality of the website.
Our legal basis for collection and processing of personal data is as follows:
Your rights under the GDPR can be viewed here.
You may access the consent dialogue tool and update/remove your consents by clicking here
Beyond consent management, please submit GDPR-related data rights or other requests via email to: DPO@hubpages.com
The Data Controller is HubPages, Inc. You may contact HubPages at: Team@hubpages.com
The DPO at HubPages is Eric Bassman: DPO@hubpages.com
HubPages may pass on your personal data to third parties after first obtaining your consent for purposes that you explicitly approve in the consent dialogue. You may access this consent dialogue tool and update/remove your consents by clicking here
HubPages may pass on your personal data to third parties without first obtaining your consent for purposes allowed under required collection and processing under GDPR, including but not limited to where such data is required to provide website or user security, authentication, fraud-protection, or anti-spam protecting; and/or for a properly issued, valid, and binding legal compliance or vital interest requests from an entity with proper jurisdiction. You can view the applicable details in the Required section of the consent dialogue, accessible here.
Personal data may be processed by us in the country where it was collected, as well as other countries (including the United States) where laws regarding processing may be less stringent than the laws in your country. Where personal data is transferred outside of the EEA to a data importer in a country that is not subject to an adequacy decision by the EU Commission, data is adequately protected by appropriate safeguards, such as industry-standard GDPR-compliant contractual clauses with third parties.
May 14, 2018. We revised the policy for users impacted by GDPR
January 27, 2017. We revised the policy on Google Analytics by adding in their advertising services and how to opt-out via their tool.
February 2, 2016: We added websites to the service for where Hubs may appear when published. Websites include tatring.com, pethelpful.com and additional websites in the future. These additional websites share registration information so that users can login to any website that is part of the HubPages service.
November 18, 2011: We have revised the policy to reflect our participation in the Amazon Associates Program.
October 4, 2011: We have revised the policy to reflect our participation in the eBay Partner Network, and to more accurately reflect the ways in which we collect and use information on the Service.
July 13, 2011: We added that user subdomains will also be displayed on the Website in section 2.
February 24, 2011: We added a description of the information we receive from third party services such as Facebook Connect. We added references to payment and tax information.
September 20, 2010: We moved our explanation of how we disclose your User Content to Section 3, and added an explanation of how we store and disclose photographs you upload to the Service.
December 10, 2009: We revised Section 4 to clarify the information that third-party advertisers may collect on the Service.