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FUNNY STORY - Prank in a Car Dealership
Characters in the Dealership
For seven years in the '90s I worked for an automotive sales training company. During that time I heard this funny story several times. In fact our company principal would often use this story to warm up a crowd before proceeding with a sales lesson. I think this story is based on fact, but has probably been embellished over the years. I'm now taking this opportunity to put the story in writing for the enjoyment of a broader audience. It always gave me a good laugh.
A nice elderly couple, Mr. and Mrs. Smith, were purchasing a new Buick from their favorite salesman Tom. Tom was an expert at explaining the benefits of the car's various features and the Smiths were thrilled with the car. "Lets go to my office and write this up." Tom said.
When they were all seated around the desk, Mr. Smith got a tear in his eye and said "This is probably the last car I'll ever buy." It was common for elderly gentlemen to make such statements and Tom knew how to handle it. "If I remember correctly, that's what you said five years ago when you purchased that trade-in from me."
Things were going along fine and Tom was just about ready to take the couple to the Finance Manager Bill, when an idea struck. Bill was always playing practical jokes on Tom and he wanted to get even. He saw an opportunity. "Would you excuse me for a minute Mr. and Mrs. Smith."
Tom walked over to Bill's office and said. "Bill, are you clear now for me to bring in Mr. and Mrs. Smith?" Bill nodded. "Oh, before I bring them in there is something you need to know about Mr. Smith. He is very hard of hearing and you practically have to shout to get through to him. I know it's sad, but he is too proud to wear a hearing aid so we just need to deal with this. Are you okay with that." Bill responded "Understood".
Tom then went back into his office to retrieve the couple and said. "Before I bring you to meet with the Finance Manager Bill, there is something I have to tell you. Bill is very hard of hearing. If you want to get through to him, you have to practically shout. I know, it's sad he is such a young man but he refuses to wear a hearing aid. I guess it's his pride. Remember now, he speaks very loud and you have to speak very loud in response."
So Tom led the couple into Bill's office and stood outside the door. Of course he could easily hear the shouts.
- "HELLO MR. AND MRS SMITH, SO GLAD TO MEET YOU."
- "WE ARE HAPPY TO MEET YOU TOO."
- "THAT'S A NICE CAR YOU ARE PURCHASING."
- "THAT'S PROBABLY THE LAST CAR I'LL EVER BUY."
- "DO YOU WANT THE EXTENDED WARRANTY."
- "I HOPE I'M ALIVE TO USE IT...HA HA HA."
- "HOW MUCH DO YOU WANT TO FINANCE."
- "WE WANT TO PAY CASH."
- "OH NO, YOU DON'T WANT TO DO THAT."
Tom was laughing so hard it brought tears to his eyes. Suddenly he heard footsteps running down the stairs and he spotted the dealer running towards him. "Tom, what the heck is all that noise and shouting, it's causing a disturbance in the showroom." Tom wiped the tears from his eyes while stating "Oh I'm sorry Sir, I've just made a sale to an elderly couple and well, it's the saddest thing, Mr. Smith is hard of hearing and won't wear a hearing aid." The dealer placed a hand on his shoulder. "That's OK Tom, I shouldn't have jumped the gun on this one, I'll go in and talk to them."
"HELLO, MR. AND MRS. SMITH, I JUST WANTED TO STOP BY AND THANK YOU FOR YOUR BUSINESS."