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How to make a good questionnaire

Updated on November 19, 2014
How to make a good questionnaire
How to make a good questionnaire

First of all to begin topic, it’s necessary for us to know about questionnaires. There are some questions such as what is questionnaire and why we make it.
The answer is “questionnaire is a set of printed or in written form questions with the choice of answers and there is also a type of questionnaire that does not contain any choice of answers.
We make questionnaire to collect the views of people about some topic or for survey. So it’s time saving and also help us to collect people’s view about our topic.
The first page of questionnaire contains a paragraph from researcher to responders and also contains necessary instructions about questionnaire. There should also the “NAME” “GENDER” ”OCCUPATION” AND “AGE” SECTION.

TYPES OF QUESTIONNAIRES
TYPES OF QUESTIONNAIRES

TYPES OF QUESTIONNAIRES

There are two types of questionnaire:-

•Open Ended
In open ended we ask questions about some topic and responder of questionnaire write its own view about it.

•Close Ended
On the contrary in close ended there are also some answers right after the questions and responder choose desirable answer from it.

OPEN ENDED QUESTIONNAIRE
OPEN ENDED QUESTIONNAIRE

EXAMPLE OF OPEN ENDED QUESTIONNAIRE

"Its first page of questionnaire"


DEAR RESPONDANTS:
Assalam-o-Alaikum, The researcher belongs
to web development and E-commerce company. He made some questions to collect the views of the people about this field. Please read these questions carefully and give your feedback about it.
Your feedback is very important for researcher that will help her to improve her services.
Please read all given questions carefully.
Write your views against each question.
Questions are given on next page.


Name: ………………………………….
Gender: ………………………………….
Age: .………………………………..
Occupation: …………………………………


  • Do you think advertisement is necessary to promote a business? If yes then why?


  • According to you, what is the best way to promote a business?


  • Do you think E-commerce is beneficial to promote a business?


  • Is E-commerce business vesting or not? Explain.


  • Do you trust on online trading, and why?


  • Have you made any purchase online? If yes then describe your purpose?


  • How often you use online trading system?


  • How much E-commerce websites stimulate you to purchase online?


  • According to you, which way of shopping is best? Online or traditional shop.


  • Describe the advantage and disadvantage of online trade?


  • Do you want to make your own business website?


  • Specify your average budget for internet marketing?


  • According to you, what should be the average cost to make a business website?


  • What kind of website is more beneficial for business? Graphics based or content based.


  • Do you like customer’s feedback section in business website?

----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

CLOSE ENDED QUESTIONNAIRE
CLOSE ENDED QUESTIONNAIRE


EXAMPLE OF CLOSE ENDED QUESTIONNAIRE.



DEAR RESPONDANTS:
Assalam-o-Alaikum, The researcher belongs
to web development and E-commerce company. He made some questions to collect the views of the people about this field. Please read these questions carefully and give your feedback about it.
Your feedback is very important for researcher that will help her to improve her services.
Please fill all below given fields.
Please choose one option against each question.
Questions are given on next page.


Name: ………………………………….
Gender: ………………………………….
Age: .………………………………..
Occupation: …………………………………


  • Do you think advertisement is necessary to promote a business?
    • Agree
    • Disagree
    • Neutral
  • what is the best way to promote a business?
    • Internet marketing
    • Media
    • Neutral
  • Do you think E-commerce is beneficial to promote a business?
    • Yes
    • No
    • Neutral
  • Is E-commerce business vesting or not?
    • Yes
    • No
    • Neutral
  • Do you trust on online trading?
    • Yes
    • No
    • Neutral
  • Have you made any online purchase online?
    • Yes
    • No
    • Neutral
  • How often you use online trading system?
    • Frequently
    • Not frequently
    • Not once
  • Do E-commerce websites stimulate you to purchase online?
    • Agree
    • Disagree
    • Strongly Disagree
  • According to you, which way of shopping is best? Online or traditional shop.
    • Online
    • Traditional shop
    • Both
  • Whether online trade is advantageous or disadvantageous?
    • Advantageous
    • Disadvantageous
    • Moderate
  • Do you want to make your own business website?
    • Yes
    • No
    • Not now
  • Specify your average budget for internet marketing
    • >50%
    • 50%
    • <50%
  • According to you, what should be the average cost to make a business website?
    • >10,000
    • 10,000
    • <10,000
  • What kind of website is more beneficial for business? Graphics based or content based.
    • Graphics based
    • content based
    • No idea
  • Do you like customer’s feedback section in business website?
    • Yes
    • No
    • No idea
  • Do you want to give discount coupon on website for its promotion?
    • Strongly agree
    • Strongly disagree
    • Moderate
  • Do you give free shipping service for online buyers on your website?
    • Yes
    • No
    • Neutral
  • Do you think, to promote business website there should be special relaxation for permanent buyers?
    • Agree
    • Disagree
    • Neutral
  • Is facebook official page is helpful to promote business along with website?
    • Agree
    • Disagree
    • Neutral
  • Do you think, customer care can help in the promotion of business website?
    • Strongly yes
    • Strongly no
    • Neutral

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