Say ' Thank You' with a smile on the face
‘Thank You’, two small words we use every single day and often we don’t really mean to mean what these words mean. What I mean to say here is that quite often we say these words for the sake of saying only, as a matter of formality and the words do not come out from our heart deep down.
The reason of my writing on this topic is my sudden remembrance of a conversation I had with the Librarian the other day. She was telling me about the bitter experience she had recently and it went like this.
“I was alone in the library, both my two Assistants had fallen ill. One of the members came to me and asked for a particular book. As our computer was down at that time I couldn’t confirm availability of the book straightway. I explained to him, very politely, that all our books were kept in alphabetical order and requested him to please take a look at Shelf No.4. He went there and soon returned saying that he couldn’t find it.
I left my desk, went over there to Shelf No.4 and in a matter of minutes brought the book and handed over to him after following the usual procedures. The gentleman didn’t have a smile on his face , neither did he utter a word of appreciation, on the contrary he left with the book slamming the door. I felt very bad about the way he behaved. I had at least expected him to say ‘Thank You’ to appreciate the little help that I rendered.
You see there are quite a few people like him that I have come across. For example the other day my husband and I were in our car heading towards the city centre. It was a very hot day . A gentleman was stranded on the road as his car was having some problem which he couldn’t fix. My husband stopped the car, went over to him and offered his help. The gentleman didn’t smile and the way he looked at my husband as if his car was in the garage and my husband was asked to look into the problem. My husband bent down, put his head under the bonnet, sucked some petrol out from the tube, loosened and tightened some nuts and eventually put the car in running order. The gentleman drove away not even saying a word of thanks . My husband stood there with his dirty hands and mouth with the smell of petrol. Sitting inside the car I watched my poor husband and honestly I felt ever so sad. It would have been so nice if the gentleman had only said ' Thank You ' even if the words didn’t come out from his inside’.
I have no doubts in my mind that these words sound so nice when said with all sincerity and a smile on the face.
Whilst I agree that the words are necessary to maintain formalities too but even then saying the words with a smile on the face and keeping eye contact make the words sound a lot sweeter."
Thank you very much for reading this article.