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How to make more profit from your cleaning service business

Updated on November 2, 2010

How to make more profit from your cleaning service business

How to make more profit from your cleaning service business

Reduce Cost and Increase Profit in Cleaning Service Business
Monitoring Your Crew

If you are a small company and are working with your crew on a regular basis, it is easy to monitor your crew as to what they are doing.
However, if you have a large company with many employees, it takes little bit more effort to monitor your employees activities.

So, ongoing training is needed to remind your operation managers, location supervisors to monitor your crew and their activities.

You should be monitoring 3 basic areas: 1: Their effective use of work hours. 2: Their use of cleaning solutions, tools & equipment. 3: Their cleaning methods.

1: Their effective use of work hours.
To monitor this, your operation manager has to spend time working along with them from time to time from beginning to end and monitor what they are doing and how long it takes for them to normally finish their job.

Also check and see if they are doing the weekly or monthly cleaning scheduled jobs such as dusting or damp wiping air condition ducts, dusting the blinds and etc.

Your operation manager or location supervisor should be very much in tune as to how long it will take a person or crew to finish the job without sacrificing the quality of service at a particular location.

Are they taking an unusually longer time to finish the job? Find out why.
Are one of the crew members extremely slow? Why?
Are they properly trained as to the cleaning procedures?

Your operation manager must do an inspection on a weekly basis. The only way to find out if there are any real problems is to have the operation manager spend a day or two at the location with the crew.

If there is anything to be corrected, it must be done as soon as possible.


2: Monitor cleaning solutions, tools, and equipment.
Is your crew well informed about all cleaning solutions at their location?
They should be properly trained on how to read MSDA sheets.

If an emergency arises due to mishandling of chemicals, do they know what to do?
Do they know proper dilution ratios for certain jobs and understand the dilution ratios recommended by the manufacturers?

Are they using proper measurements for diluting solutions or are they just guessing?
Without proper training, your crew can waste lots of cleaning solutions. Do they know how to use all cleaning tools & equipment provided for them effectively? Do they know how to take care of these tools and equipment or abuse them?

3: Monitor their cleaning methods.
Proper training provided by management on all aspects of janitorial services can go a long way, especially on effective cleaning procedures.

Also check your crew to see if they are getting lazy and cutting corners too much. If you have the same crew for many months and years, they can change their habits of cleaning procedures and methods dramatically and can bring disaster to your company unless monitored.

Many companies lose service contracts after 6 months or a year later, due to employees changing their cleaning habits and cutting corners.

It is your duty or operation manager's duty to monitor this and when you see a sign of slacking by your crew, you need to help them to go back to basics and give attention to details.

All these things will help in reducing the cost and increasing the profit.
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