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The 5 Qualities of a Great Home Improvement Company

Updated on April 27, 2016
A newly renovated house.
A newly renovated house.


Your house is a very big investment. It is a physical proof and reminder of your family’s sweat, blood, sacrifices, and hard work. Building and maintaining a home is not an easy task, so if there comes a need for you to have some improvements, it should be planned carefully.

Think thoroughly about the areas which you want to impose some improvement on, the materials that would possibly be used and the funds for your house improvement. All these plans would only be a success if you can hire someone who understands what you want, and does the best of their ability to deliver good results.

This is why choosing a home improvement company who would work on your home is a decision that should be taken seriously. You can either engage in DIY (Do-It-Yourself) or hire someone to the job, but nevertheless, making home improvements would require quite an amount of money. It is also an investment on your part.

In choosing a company for doing your home improvement, here are some qualities you can look for in your prospects. Use these qualities as a guide to come up with a decision as to who will be your helping hand in improving your home.

Licensed and Insured

Companies are required to have a business license and insurance coverage. These two are a must, especially when doing a job since this will protect the customer from any unwanted charges just in case something goes wrong.

When a company has the needed licenses, you would know that they really know what they’re doing. If a contractor is injured or destroys your property, this is where insurance would be very vital. Don’t be afraid to ask for proof of insurance and licenses.

Great Client Reviews

Take time to ask some people who did home improvements about their suggestions and comments about a certain company. They have already been there, so they can tell you their experience with the ones they hired.

You can also ask to see photos of the finished work and see if you can imagine your home with those kinds of results, too. Customers who are satisfied with the job done for them would willingly recommend and say some comments about a company.

When talking to companies that you are considering, you should also ask them to give you some people to contact in case you want to hear what their previous customers have to say.

BBB Accredited and GAF Certified

Better Business Bureau (BBB) is a nonprofit organization which focuses on advancing marketplace trust. They collect and provide free business reviews, serving as an intermediary between consumers and businesses.

BBB’s website is one of the most-visited in the United States, which is why it can help you look for companies which are in good standing and has acceptable ratings.

Visit their site and you can see a comprehensive list of different businesses. Check out the names on the category of Home Improvement. For example, a siding contractor in Ann Arbor MI. Read the comments and reviews under it.

This can be a big help for you who’s currently weighing choices as to which company you should choose. General Aniline & Film (GAF) offers programs where companies and contractors can get certified in line with their specialties.

A few of their certification programs includes GAF Master Elite, Certified, Master Select, and Master. When these certifications are present, this can be a sign that this company does a good job in their specialty.

Part of Angie’s List

Angie’s List is a subscription-supported website which contains reviews of local business straight from the crowd. They grade companies and base the ratings on the following criteria: price, quality, responsiveness, punctuality, and professionalism.

Aside from verified reviews, Angie’s List also conduct background checks on businesses and also show the required licenses provided by different companies.

This site can help you see which home improvement companies have good ratings and reviews from customers, and can also help you narrow down your list of choices as to who will be hired to do the work for your home.

Years in the Business

When a company has been around for a few years already, you would get the impression that they have a long list of customers served in the past, encountered and solved conflicts, and went through a lot in their business.

Companies who have been active for 5 years or more would most likely be financially stable, and has already established their name and credibility among customers and in the industry.

Such companies might have higher payment terms than others, but since they already take pride in their business’ name, they would always consider the quality of work and that will still be beneficial for you since it will reflect on the improvements made in your home.


These are just a few things that can help you in finding the right company to hire for your home improvement. Before picking one, compare carefully each company from the other.

Remember to be very mindful in choosing one, so you can avoid hiring sub-par companies which will only be a waste of time, resource, and effort.

Make sure that the company you would be hiring can provide quality and professional results that will be worth the bucks that you will be spending for home improvement.


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