ArtsAutosBooksBusinessEducationEntertainmentFamilyFashionFoodGamesGenderHealthHolidaysHomeHubPagesPersonal FinancePetsPoliticsReligionSportsTechnologyTravel

The Money Pit - Winter Woes

Updated on June 18, 2011

Just when I thought my Christmas problems were over with the house (remember my earlier posting about the problems with the radiator?), they started again. :( Sigh, I've grown accustomed over the previous little while to having some sort of an emergency or issue with the house in relation to the family descending upon us in force, but this is just getting silly to be honest!

The story is as follows - about 5 days ago our heating went out (the pilot light on the boiler didn't stay on) so we had to call out British Gas (again - thank god I got that Home Care plan!!) and they came out and showed my wife how to reset it as I had to go to work. Great, all sorted an no issues I thought.

Problem was that a day later, it went off again. This time I took off the cover by myself and was able to restart the pilot light myself - woo hoo! not too shabby ... except ... it didn't stay lit! Time to call British Gas again! :(

The Phone Call

Hmm ... OK, bit of a problem here ... Friday night into Saturday we had about 4-6 inches of snow throughout UK and in case you didn't know - this is a country that really has a problem with snow!  So how does this tie into the phone call?  Simple really - I don't think anyone in the call center for British Gas was able to make it into work!! 

My first couple of calls through the call tree simply went to a busy signal and then after it actually started to ring, we had to hold for about 45min before we were finally able to speak to a live body!

Anyways long story short, the earliest we could get an engineer was Monday morning - even though we are still a priority (we don't have any heating) I guess we're not enough of a priority!  Sigh!  Thank god for the little portable heater that we have + the electric fireplace ... the only room we can use is the lounge and with a couple of blankets we're able to keep ourselves wrapped up and warm.


While listening to the message on the British Gas phone number, they referred me back to their website for some additional ideas and things that I could perhaps do to resolve and fix the situation with regards to my boiler.

So I took a look at one of their video's and while the information seemed to be fairly simple and straightforward ... I didn't have a condensing boiler (mine is an ancient one!) so it was unfortunately pretty useless.

Its Fixed ... for now!

OK, Engineer arrived today (have I mentioned its the same guy yet? - fortunately he's a really nice guy, but I'm dreading the thought that if this keeps on happening, I'm going to have get him his own room!) ... and he's managed to take the cover off the 20yr old monstrosity of a boiler that in some way or another seems to be at the root of all my problems.

Anyways, the issue seems to be with the heating element - basically it is the original one and for whatever reason it decided that this Christmas was a good time to stop working!  So now that its been replaced we have heat again!  Yaaa ... lets see what happens next.

Comments

    0 of 8192 characters used
    Post Comment

    • My SciFi Life profile imageAUTHOR

      My SciFi Life 

      7 years ago from London, UK

      Hi Dmilesut - thx for reading and posting a comment. Yeah the house while not quite balmy is definitely more comfortable right now.

    • profile image

      dmilesut 

      7 years ago

      Sorry to hear about your heating element woes, but glad that you were able to get it replaced. Great hub!

    working

    This website uses cookies

    As a user in the EEA, your approval is needed on a few things. To provide a better website experience, hubpages.com uses cookies (and other similar technologies) and may collect, process, and share personal data. Please choose which areas of our service you consent to our doing so.

    For more information on managing or withdrawing consents and how we handle data, visit our Privacy Policy at: https://hubpages.com/privacy-policy#gdpr

    Show Details
    Necessary
    HubPages Device IDThis is used to identify particular browsers or devices when the access the service, and is used for security reasons.
    LoginThis is necessary to sign in to the HubPages Service.
    Google RecaptchaThis is used to prevent bots and spam. (Privacy Policy)
    AkismetThis is used to detect comment spam. (Privacy Policy)
    HubPages Google AnalyticsThis is used to provide data on traffic to our website, all personally identifyable data is anonymized. (Privacy Policy)
    HubPages Traffic PixelThis is used to collect data on traffic to articles and other pages on our site. Unless you are signed in to a HubPages account, all personally identifiable information is anonymized.
    Amazon Web ServicesThis is a cloud services platform that we used to host our service. (Privacy Policy)
    CloudflareThis is a cloud CDN service that we use to efficiently deliver files required for our service to operate such as javascript, cascading style sheets, images, and videos. (Privacy Policy)
    Google Hosted LibrariesJavascript software libraries such as jQuery are loaded at endpoints on the googleapis.com or gstatic.com domains, for performance and efficiency reasons. (Privacy Policy)
    Features
    Google Custom SearchThis is feature allows you to search the site. (Privacy Policy)
    Google MapsSome articles have Google Maps embedded in them. (Privacy Policy)
    Google ChartsThis is used to display charts and graphs on articles and the author center. (Privacy Policy)
    Google AdSense Host APIThis service allows you to sign up for or associate a Google AdSense account with HubPages, so that you can earn money from ads on your articles. No data is shared unless you engage with this feature. (Privacy Policy)
    Google YouTubeSome articles have YouTube videos embedded in them. (Privacy Policy)
    VimeoSome articles have Vimeo videos embedded in them. (Privacy Policy)
    PaypalThis is used for a registered author who enrolls in the HubPages Earnings program and requests to be paid via PayPal. No data is shared with Paypal unless you engage with this feature. (Privacy Policy)
    Facebook LoginYou can use this to streamline signing up for, or signing in to your Hubpages account. No data is shared with Facebook unless you engage with this feature. (Privacy Policy)
    MavenThis supports the Maven widget and search functionality. (Privacy Policy)
    Marketing
    Google AdSenseThis is an ad network. (Privacy Policy)
    Google DoubleClickGoogle provides ad serving technology and runs an ad network. (Privacy Policy)
    Index ExchangeThis is an ad network. (Privacy Policy)
    SovrnThis is an ad network. (Privacy Policy)
    Facebook AdsThis is an ad network. (Privacy Policy)
    Amazon Unified Ad MarketplaceThis is an ad network. (Privacy Policy)
    AppNexusThis is an ad network. (Privacy Policy)
    OpenxThis is an ad network. (Privacy Policy)
    Rubicon ProjectThis is an ad network. (Privacy Policy)
    TripleLiftThis is an ad network. (Privacy Policy)
    Say MediaWe partner with Say Media to deliver ad campaigns on our sites. (Privacy Policy)
    Remarketing PixelsWe may use remarketing pixels from advertising networks such as Google AdWords, Bing Ads, and Facebook in order to advertise the HubPages Service to people that have visited our sites.
    Conversion Tracking PixelsWe may use conversion tracking pixels from advertising networks such as Google AdWords, Bing Ads, and Facebook in order to identify when an advertisement has successfully resulted in the desired action, such as signing up for the HubPages Service or publishing an article on the HubPages Service.
    Statistics
    Author Google AnalyticsThis is used to provide traffic data and reports to the authors of articles on the HubPages Service. (Privacy Policy)
    ComscoreComScore is a media measurement and analytics company providing marketing data and analytics to enterprises, media and advertising agencies, and publishers. Non-consent will result in ComScore only processing obfuscated personal data. (Privacy Policy)
    Amazon Tracking PixelSome articles display amazon products as part of the Amazon Affiliate program, this pixel provides traffic statistics for those products (Privacy Policy)