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The Qualities of a Great Roofing Company

Updated on June 8, 2016
House roofing with a cat statue.
House roofing with a cat statue.


Whether you are in the process of completing your dream house, doing some property maintenance like replacing an old roof with a new one, or just envisioning your own real estate in the future, good roofing is vital in the overall process. It is co-equal with the property’s foundation when it comes to prime importance. A building is not a building without a roof; thus, you should only use the best materials for it and of course, hire the best installers or roofing contractors.

This is to say that choosing the best roofer is a decision that should be taken seriously. When an experienced roofer works for you, you can ensure the quality of work that will be given, and you can also protect your investment at the same time. You feel assured that everything is done at the best standards possible in the industry today.

You can ask for recommendations from your neighbours, co-workers, or friends about some good roofing companies that you can choose from. If there aren’t any suggestions, you can also check the internet for various options. But of course, you have to be very specific as to the attributes that you will be looking for. You can delimit your myriad of options by coming up with a top list. But what should you include in your list of major standards?

To further help you decide, here are some qualities you should look for when choosing a roofing company in your locality.

Licensed and Insured

Make sure that the company is properly registered and insured. The company should have a roofing license from the Labor Licensing and Regulation Board (LLR) since this is a must for all roofing companies. They should also be certified by the GAF Materials Corporation, which means they are using the best roofing materials available in the building industry.

GAF is actually the biggest manufacturer of roofing materials in North America with almost 3 billion worth in sales. It has become the measurement or the standard due its proven commitment to providing quality residential or commercial roofing for decades (since its foundation in 1886). It is multi-awarded and is known for a high quality output that they can only manufacture and deliver. So check in the contractor’s website if it uses GAF materials just like the roofing contractors in Trenton, Michigan – the highly recommended roofers in Michigan.

See to it that they carry worker’s compensation and liability insurance. You have to verify for yourself some details regarding their certificates and you should even call their insurance carrier to confirm their validity. Be very meticulous about their workers’ insurance because this will help you whenever there are incidents at work and other unexpected turnouts.

When a company is properly insured, you’ll know that you are protected with the security of coverage. Also, ask for a registration number so you can be sure that the company has legal credentials to operate in your state. Each state has their own regulations about this, which are usually found in their respective government website.

Roofers at work.
Roofers at work.

Established and Has a Good Reputation

Roofing companies that have been around for at least five years or so would already have established their name and reputation among customers. Take time to check their track records, especially the reviews.

You can check their recent projects and ask previous customers about the company’s performance. This is word of mouth plays a very important role. You can try to email or call their previous clients in order to make sure of every bits of information they are claiming on their side.

When a contractor boasts of a clean record and has been proven and tested by many, then you can ease your worries with the roofing company that you will be choosing. Also, remember to choose a company, which is based locally, so getting a warranty, if ever, would be easy.

Offers Reasonable Price

Never choose a company just because they have the lowest price among the ones you are choosing from. You should first compare the offers by different companies. The company should be very clear on their estimated cost, as well as their final bid before starting the job.

Be skeptical, and do a double check once a company bids for a price, which is lower than usual, as there are some out there who just works for the sake of money, without consideration for the quality of their finished work and the customers itself.

Be very keen as there are also those who will offer a lower price initially but when the work starts, they will add a few materials and tasks unto your bill later on; thus, it will end up in higher cost.

A roofing job really requires a huge amount of money, but in the long run, you will get what you paid for, especially if the job was successfully and properly done.

Referred By a List of Satisfied Customers

The company you’d be choosing shouldn’t be one of those who use the ‘knock-on-the-door’ technique, but rather, they must already have a list of previous customers who were happy with the work results. You can also check with the local Business Bureau and Home Builders Association so you could see if there were any complaints filed against them before. This way, you will be sure that you are spending money to the right people.

Shows Transparency When Dealing with Details

The company should present a proposal in writing. When signing a contract, take your time to understand everything on it. A good company should do so much as to explain properly to a prospect customer about the technicalities in a contract. And will even offer to give you ample time to study the contract before coming up with a signing date.

To make sure, you can also seek help from a knowledgeable friend who can explain the contract for you. The company should also be able to give a clear answer when asked when the job will start and end.

The important thing here is that you, the customer, should be satisfied not only with the results but also with the terms of payments and other details discussed.

A meeting with roofing contractor.
A meeting with roofing contractor.

Communicates Well with Customers

You would know when a roofing company is to be trusted, and a legit one at that, when they always make sure to keep communication lines open with you. See to it that a company you’re considering would patiently return your calls.

When you ask for a specific document to be sent to you, they’d do it on time. They would also do some follow-up for you. A good roofing company knows how to listen to their customers since they are the ones who would be dealing with the results of the job. Always remember that communication is the key to every successful business.


These are just a few of the qualities that you should look for in a roofing company. You should take your time in deciding which company to choose since you will be putting out a lot of money for it.

Also, trust your intuition. Be observant towards these companies, especially with how they respond and interact with customers. If you find any problems with a company, think it through and don’t be afraid to back out if needed (unless of course, you have already signed contracts). In the end, it will be your decision that will be followed.

Start searching for the roofing contractor that fits your needs now! Watch this video and decide whether these GAF certified, licensed and insured roofing experts can assist you with your property needs.

What do you think is the make or break decision for hiring a roofing company among homeowners?

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