Ways of politely dealing with pesky sales people!
Safety First, Always
Tell tale signs of a S...ING SELLER!
Whether by door or phone, you're never alone...
with pests who call with a good offer clone.
Always smartly dressed
they pretend they have the best
they're still a R%%%Y pest!
So, your busy cleaning the house, sorting out your affairs while carefully timing that important appointment. You get "Ring ring..." or "knock knock..."
Important note: Make sure you have a strong chain lock before ever opening the door to a stranger, use a spy hole in the door. And remember, you don't even have to answer! The person will most likely give up eventually. However some thieves work by seeing if your in. So, if there are more than one make sure people know some-one is about, phone a neighbour/s or/and the police. Make arrangements with a security firm so that they will come out when you ring. If they do this, if not form a trusted friends and relatives organisation. This may be more effective than a more public organisation that lets any-one in.
Door/Window protectors are a good deterent that make a noise, or even phone you/a neighbour etc. when necessary.
More security tips are available from your crime prevention officer, and neighbourhood watch is good for advice and to learn the basics of security.
A trap is to band about the word "para -noya" which is a deterent to making yourself secure. Why should it be? It is more so to not get secure out of the thought of 'what the neighbours might think'. Besides know the maxim: A strong defence makes for a more effective attack!
Answering to find "Hello is that Mr./Mrs ...(your name).
Ah! Now, here is the first tip. You know who you are, they either don't or in any case will be afraid to challenge you so as not to make you angry. Not because they care much for your feelings but because this emotion is unpredictable. Not only may you slam the door in their face, hang up etc. But they too have their own safety to think about. (that is why most muggers etc. take some form of 'self defence' class)
I tend to answer "No."
Well is Mr. ... there?
Well, are you related to...
It may be wise to say "may I ask whose calling?" as it might be a call from the plummer/electrician.. you may've been trying to get hold of for so long that you forgot all about. The phrase is a standard for any/all receptionists and so gives nothing away, even hints on a knowledge/experience of a more professional background and more often than not commands respect. Failing that you can always be purposefully transparent and say "Sorry, Mummy/Daddy isn't in" -in your deepest or silliest voice! That should put all but the most determined and experienced pest off.
All sales people use a pre-written 'Schema', so isn't it nice to have one of your own?
Also, though twisting the truth, I'm not actually lying as no-one who knows me addresses me formally! This way even a "Hello Mr. ..." would be seen for what it is -pretention in a quest to gain something!!!
They may ask "Well, what are you doing here?",
you could respond with that's my business Thank You, and leave them guessing. Most will assume you're baby sitting or cleaning or Whatever. It may be tempting to add humour to it -"mummy and daddy have left me home alone for three months now.." but avoid this as you don't know them and most skilled sellers will now as we speak be finding ways to turn even this into a sales pitch!
More likely they will ask. "When will Mr.. ... be returning?"
Whether you choose to deny all knowledge, or tease them with "Soon!". Most, if not all will eventually get the point that your not interested.
BUT. ...Don't be tempted to ask what their company is, or their product details. As this gives them hope that you may be interested, or at the very least may be pursuaded to be interested, then they're in.
You might however, say can have your name and proof of your identity as we've had a number of break-ins around here lately. It is a good guess because any area that accepts such callers does seem to usually have a higher crime rate.
When I got this idea I wasn't actually lying, but if presented in the above way I still feel it is justified because of what I said, and no-one likes to be pestered.
"Are You the owner of the house?"
"No.", well I'm not it belongs to a housing association. Failing this every-one pays rent to the council! Although, being ill I get Housing benefit -still...
"Is the owner of the house there?"
"No." And they aren't/weren't. In fact they are required by law to give 24 hours written notice before gaining access, and first must have just cause -but that's by the by!
"Do You know when the owner of the house is coming back?"
You guessed it "No!" hopefully I will never need a visit!
"Thank You for your time sir."
!!!YES!!!! I got rid of one! -And it was so easy!
The more people that give them this blank wall treatment in a street or town, the less likely that person or even company will be to target that area. Then all you have to concern yourself with is whether the guy staring in your window in the parked car outside is stalking you or your property, or is from The DSS (social "security") -or both! /all!!!
In England an organisation is set up to allow companies to know that you aren't interested. And while subscribed will leave you alone. It takes a month or so from registering to work. call Direct Marketing Association, helpline: 0845 703 4599. office hours. I very rarely get a cold caller now. It is a free service, which almost makes up for the fact that companies ignore individuals who request to be excluded on their own authority.
Sometimes a company will phone back after a failed enquiry. That is when I've decided the price is too high, and not worth my bothering. I just mention "I'm with the TPS." -this is what the above was called. Some-one did try to give me a hard time once, but he was going nowhere.
So you've phoned us, and now you're saying you don't want to be contacted .
"That's right. I phoned, made an enquiry, the price was too high, now I'm not interested."
His persistence means his company has lost any chance of a future sale with me. Most certainly for that type of product. They might exist under another name, but if I find out that will be under bouycott as well!
I finished with, "I'm a member of The TPS. and do not accept this type of calling/selling."
He ended with Thanks for your time , seeing, not least from the tone of my voice that he would not get anything he wanted from me.
I remain polite at all times, they see purely from my resolve that they stand no chance. Why should I bring myself down, getting myself upset with swearing/getting annoyed etc. ...it seems quite rare, if ever that there is such a need.
I had a look at how some of these sales operatives work. It's all scripted, no-one to my knowledge working there even had an item they were selling. And pressure was on from above to pester people. I hated the whole three weeks I spent there, I got my excuse for a contract which proved I could do it. I felt bad about this and left due to lack of success -from the companies point of view. The pay conditions were rubbish, $5 on a sale they get thousands for! Best avoided altogether. People were encouraged to deny they were selling anything, In fact the companies methods were for the telephonist to secure an appointment for a "surveyor"-sales person to go out. This wrong footed some people, and the sense of it's dishonesty put most off. I felt I was letting down people making them believe that I wasn't interested in getting anything from them. Perhaps for a split moment they thought I was `a long lost friend /relative or had information on a missing person or something. And I knew any success securing the appointment would see them being pestered so I did not use the tactic of "Wouldn't it be nice to go through designs of your dream ...(room), with no obligation" -except to let a complete stranger into your house that for all you/ I know could have links to some criminal organisation.
Though I was tempted. This is not a good way to get extra people to watch your house when you're out! I once thought "Sound interested, say Yes. And make the appointment for when you're not there". Trouble is you can never be sure you know the company, or that the caller is actually from that company they say they are from! And once word gets out that you do this, you've had it!
Today in the rain, I stood in a shop doorway and watched a couple of people chatting away. It appeared that their last interest was the set up stall for a broadband and phone company that shall remain nameless nameless. While I waited for the whose queue had far exceeded its shelter, eventually they decided they better get some work done. "Excuse me sir, have you heard of...", one man approached, as his younger mate seemed to pause a moment to pluck up a bit of courage to approach dis-interested me. I saw him coming, and thankfully they'd both moved enough now to clear the way for me to see their advertisement. I looked at him, straight in the eye and said something like "Yes-Yes", reading out the sign, "I've got it!" and nodded my head approvingly. I think I saw a look of distrust on his face. And so I looked back even more intently, with thought/s running through my head such as "drive me away if you dare." -Make a paying customer complain about their subordinates. I wonder. Turns out in this case I am. Or at least a member of a company they bought out having threatened to leave and being given a better deal. I was quite serious about leaving though, having thought it through enough to find a good alternative and the honesty to point this out. I used it to put down their attempts to paint a hollow halo around their company as freebies were vanishing fast but the price never went down.
As I waited for the bus. I saw numerous ways to avoid and put off the seller. Most involved keeping going and quickly getting out of their range. Alot refusing to hear them or respond. My favourite has to "Speakie no Englis!", though if the seller speaks in a foreign language the look of puzzlement may just be enough but have a quick get away planned. One person to their first nuetral, no company mentioned, kept walking answering "yes, I have thank you!" and in a moment was gone. After this was repeated by some-one else the seller tried harder with "we're doing a deal."
the reply "Oh! No, but I do have broadband!" ....The look on those sellers faces. Hey, it's a hard life!
- security and dialysis
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Member of TPS & MPS.
How Annoying do you find sales people, cold callers etc.?
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