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What Are the Questions to Ask Your Potential Home Roofer Before Hiring?

Updated on February 28, 2017
Roofers at work.
Roofers at work.


For any homeowners planning to hire a roofer for their home improvement project, it is imperative that they ask questions to their possible roofing contractors before signing a contract. This process allows them to sift and filter those who are true to their services from those who are just pretentious or scrupulous in the market today. This way, they are able to spend their hard-earned money wisely. Thus, they can have peace of mind after the work is done.

So what are the best questions to ask? Below are what most roofing experts and homeowners recommend.

#1 How long have you been operating as a roofing company?

Of course, the longer they are in the roofing industry, the more experience they have. So that means they are more knowledgeable about roofing problems and how to solve them. But it does not stop there. You cannot immediately equate their experience to expertise.

Words are not enough. They are never a guarantee. You have to ask for proofs of achievement or accomplishment. Check out their recognitions, awards, and positive reviews. What organization or agency gave them the award? When did they receive those? Do your own research to see if they are genuine.

#2 Do you have a physical office?

An increasing number of businesses these days are operating online. Meaning, they have chosen to let go of their actual office [or did not even plan to have one] and just decided to set up a virtual one over the internet through a website or a Facebook page. Not all of them are scammers. Some are legit. You just have to check for evidences to prove their claim.

However, a roofing contractor that has both physical and virtual presence is surely top of the list. Because they have an office in your locality, you have a place to go whenever you encounter problems compared to those who just gave you a phone number or an email address [avoidance of any responsibility is easier this way]. But due diligence requires that you go over their registration documents with the designated authorities just to ensure they are genuine.

#3 Are you licensed?

If a roofer is licensed, it gives you sense of security and confidence that you are, in fact, dealing with someone who is approved by the proper authorities, right? In case of any issues, you have someone you can file your complain to and get justice.

But if you are dealing with the unlicensed ones, you will be left alone to solve your case. You would have no assurance of getting something out of the wrong committed by your roofer. Hence, it is very important that you are only negotiating with the licensed roofers and contractors.

But how do you know whether the roofing contractor is licensed or not? Each state has more or less the same system in place. They all have a list of their licensed roofers.

#4 Are your roofers insured?

If the contractor’s roofers are insured, you’d have peace of mind that you will not be the one to answer for any costs related to accidents at work. The contractor will cover that and not you. That is how important it is.

You would know that the company is true to their services and existence in the industry through their care for their workers. Legit and professional contractors would choose to insure them not just for the company’s sake but most of all, for the workers’ family.

#5 Do you provide workmanship warranty?

So it is not enough that the roofer has a physical office, licensed, and insured, they must also provide a warranty of their work. Usually, this part is stated in the contract, so read through this part. The warranty can vary, between 5 to 10 years.


Once you have all of these confirmed, it is time to ask for homeowner references, and of course, a written estimate. That way, everything is clear. You are now ready to find someone to help you with your roofing needs wherever you are in America, whether you are looking to install a new roof in West Bloomfield MI or anywhere.


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