What Are the Standards of a Serviced Apartment?
Serviced Apartments are one of the types of accommodation preferred by most of the people. They are generally located in the center of the city within a building and are equipped with kitchen facility or provide a meal service at the same location along with the cleaning services. Any establishments in hotel industry which wish to get classified as ‘Service Apartments’ should meet below-mentioned standards of service apartments.
Cleanliness: Hygiene is the most important factor in any accommodation and high standard of cleanliness should be maintained and the property must be kept clean paying special attention to shower rooms, bathrooms, and toilets.
Safety and Security Measures: The property should be equipped with a high degree of security and safety measures such as fire extinguisher, cameras etc and should display procedures to exit in case of emergency.
Maintenance: The property should be well maintained. Fixtures, fittings for serviced apartments should be worked out on time and special care should be taken with electric equipment for its good working condition.
Services and Pricing: All requests, inquiries, complaints, reservations, and correspondence should be carefully handled. The details of the services included in the prices quoted should be well explained including the tax information. Customers should be communicated with the in-house policies such as no smoking etc before confirming the booking. The acknowledgment of booking should be provided to them.
Statutory Obligations: Applicable statutory obligations associated with fire, food safety, consumer etc. must be fulfilled and the quality of beds, chairs and other goods should meet the standards set by the local law.
These well-framed standards for the serviced apartments certainly assure a comfortable and safe stay for the customers at lowest possible cost. Enjoy your stay at service residence and their incredible amenities.
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