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What Makes a Great Roofing Company?

Updated on July 19, 2017
A wooden siding.
A wooden siding.

When you are planning to have a new roofing for your home, you can choose from the many great choices out there. Choosing which kind of roof would go well with your home and your preferences should be taken into careful consideration. But as you choose one, there’s also another decision that is just as important ---- finding the right roofing company.

You need to look for a roofer that’s reliable, good at what they’re doing, and has a good experience and reputation under their sleeves. Having new roof for your home would be costly and by finding the right roofing company to do the job would ensure that your investment is properly installed.

Here are some things you should consider when choosing a roofer, so you would know if they’re going to be worth the price or not.

Carries insurance and follow safety guidelines.

A roofing company should carry comprehensive general liability insurance and workers’ compensation insurance. Know their insurance agent and ask for proof of general liability and workers’ compensation coverage. Check the current certificates regarding these two types of insurance before the job is started.

Companies who carry insurance and follow safety guidelines would cost more, but that will also be beneficial for you, the customer, since you’ll be protected in case accidents or damages to your home or the contractor would happen while doing the job.

Licensed and credentialed.

If your state requires licensing to roofers, you should check whether they have the license or not. You can determine whether a company is licensed if you inquire in your local licensing authority and ask for details. As for credentials, a great roofing contractor would have attended any training sessions to improve their knowledge and skills in their specialty.

Has been in the business for a few years.

And by a few years, we mean five years or more. When talking about businesses, the longer it has been running, the better. More years would also mean more previous customers and projects. Less than three years might be a signal for an unstable business or it’s just starting to make its own name in the industry.

You should always go for the tested companies, although they will need a higher pay than others, but somehow, you would be assured that they will be doing a good job since their credibility and business’ pride will be at stake.

Since longer running roofing contractors would most probably have a list of previous customers already, you can ask for some referrals or references regarding their previous jobs, and even ask for photos of completed work. This way, you can double-check the company, as well as envision how your house would look like when the job is finished.

Can provide proof of warranty.

A manufacturer’s warranty covers the roof material (that you will choose for your house) against defects in manufacturing. A company should be able to provide a copy of their manufacturer’s warranty regarding the specific products that you are considering.

Has a good record in solving customer complaints.

Dispute with customers is inevitable when running a business. By requesting a referral from a job that involved a complaint and ask how it was resolved. This would give you an idea of the company’s performance in handling customer complaints.

The contractor should also be open to questions regarding topics like disputes with customers, job-related course cases, license suspension, and others which will clear the doubts of customers.

Has their own installers.

When a company employs their own installers, this is an indication that the business is stable. They should also be able to send someone who is qualified to install your siding.

If a company has a subcontractor, it would still be fine, as long as you’d be vigilant with their actions and performance. The company should be able to supervise properly the hired contractors when doing the actual job.

Can provide a clear estimate or proposal and payment terms.

Established and experienced roofers usually provide an estimate or a proposal. For the estimate, it’s just the price, generically described product and a color. As for the proposal, it is a tentative agreement with lots of options including brand, price, performance, and aesthetics.

The contractor should be able to explain the two options. As for the payment terms, the schedule and method of payment should be written out fully, making sure that it is discussed properly by the customer and the company so there will be no room for misunderstandings.

Offers a reasonable price.

Usually, with roofing jobs, it is really very costly. So, a company that’s offering a low price would turn out a bit suspicious. When this happens, check their insurance details.

Companies who offers low price may be cutting on some needed expenses for the job or not properly insured. Good companies would be pricey but you will be assured of their performance, based on the recommendations you’ve heard and with the quality of results.


When choosing a roofing company, always be meticulous and observant. After all, your hard-earned money and house condition is at stake. The ones mentioned above are just a few things you could find in a good roofer.


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