What about override ability. Older people seem to have difficulty controlling heat and cooling and become confused about programming and times of day.
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Great answer! You can also try closing the air vents in the rooms that you don't use like the restrooms and other areas where cool is not necessary! It increases the air flow to all of the other vents in your house. Saves time cooling down + $$$!
How far apart would you advise clients to set their heating and cooling temperatures apart?