I returned a mop with proof of warranty in Sept. 2010. As of this date I have had no reply. They avoid my letters and e-mails. I have signed proof of delivery
Jim Gross Chino, Ca.
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Where'd you originally purchase it from?
Try their live chat here:
Give them a quick call at 800-798-7398
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Do you have warranty form Shark or form the store you bought it form?
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