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ICICI CREDIT CARD ACCOUNT SHOWS PENDING EVEN AFTER SETTLEMENT - REMOVE NAME FROM CIBIL

Updated on March 6, 2010

No Response from ICICI even after multiple complaints and inquiries regarding the same

I am Sathyamurthy Iyer from Ahmedabad, Gujarat. I owned a credit 2 years back from Centurian Bank - CC No. - 4443 4101 2356 7008. Later recovery of credit cards was managed by ICICI bank and I had ettled my credit card with ICICI Credit Card department in Sarkar I, Ahmedabad office for INR Rs. 32,800 (Ref/ICICIAHM/08-09/1208/67/FW/N/MAR). Even after two years of payment my account was liened last week for 2 days without any intimation. I was unable to withdraw any amount from account though my family was hospitalized. I have forwarded the request to the local credit card department at Sarkar I, Ahmedabad. regarding the settlement and necessary information as required. And even after a week of the same, am informed that my name still shows in the RBI CIBIL report with pending amount for the credit card.

2 days back i received a call from Delhi police Sub. Inspector Dayanand Joshi claiming that ICICI bank has filed a case against me and gave me the case no. BLA415/2010, and after speaking to the concerned advocate of the bank, Madam Anita Sharma who asked me to run to the bank immediately during office hours and clarify the details, confirmed that it was filed by lack of information. Yesterday i received a letter through DHL courier from Sharma Associates again. So, i feel really harassed and irritated by the constant and incorrect activities of the bank, though i have closed the account.

And with constant follow-up with the local branch and submissions on online forums, have received no dues statement from the Bank. But the local executive neglects the issue to remove name from CIBIL claiming that sending request to remove customer name is not their part of responsibility. I have emailed to headservicequality and cibil customer service on my own with scanned copies of the documents and proof of closed account, but have not received any reply from them. This is my request to the reputed CIBIL organization andICICI bank to remove my name from the list on urgent basis.

It is my humble request to your bank that please remove the pending amount on my name from CIBIL report.

Regards,

Satya Iyer


Click thumbnail to view full-size
Letter of account liened by bank without any intimation.Cash receipt of the pending amount as settled.Settlement Letter from ICICI bank.Zero Dues Certificate from Bank, with Stamp. Bank Executive refused to give on letter head.
Letter of account liened by bank without any intimation.
Letter of account liened by bank without any intimation.
Cash receipt of the pending amount as settled.
Cash receipt of the pending amount as settled.
Settlement Letter from ICICI bank.
Settlement Letter from ICICI bank.
Zero Dues Certificate from Bank, with Stamp. Bank Executive refused to give on letter head.
Zero Dues Certificate from Bank, with Stamp. Bank Executive refused to give on letter head.

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    • Mehuldave14 profile image

      Mehuldave14 

      5 years ago

      My application was rejected. Credit Sudhaar was my choice. Initially they were slow. But their counsellors were able to handle all my queries. I will give Credit Sudhaar a positive review.

    • profile image

      Baalachandran 

      5 years ago

      My application was rejected. Credit Sudhaar was my choice. Initially they were slow. But their counsellors were able to handle all my queries. I will give Credit Sudhaar a positive review.

    • profile image

      A Manoranjan 

      6 years ago

      I had purchased ICICI Credit Card in 2005.My Credit Card Number is 4477 4736 0736 8003.I Cleared all the dues outstanding on this credit card account, and asked to close the account and claimed for Settlement.But here only, ICICI bank credit card department cleverly did one thing. Without Closing this Credit Card Account they sent another Credit Card Vide Number 4477 4736 0736 8011 without my knowledge and consent.

      They as a group of people saying that they are representing ICICI Bank Credit Card Department as advocates to resolve ICICI Bank Credit Card Issues.There were few other people awaiting outside the Discussion hall with simillar issues with ICICI Bank Credit Card Department.My turn came and I was called inside the Discussion room and asked what was the problem.I told and showed them, My Latest Credit Card statement that saying ZERO balance pending to be paid to ICICI Credit Card Department. They did not open their Mouth and told me that 'NO PROBLEM you may leave'. But I didn't know, then and there only Problem has been started behind the Screen, created and staged by ICICI Bank credit Card Department. After that No Statement or Letter was sent to me regarding 'NO DUES CERTIFICATE' settlement of Dues even after many visits to their office. In the year 2006 the outstanding balance in My Former credit Card was Rs 00.98paise. Now they say your dues is so many thousands.

      After so many years they call me over phone and saying that you are having Tens of Thousands of rupees pending. Who will believe it? NOBODY Will!!!.

    • profile image

      JAIPAL SINGH 

      7 years ago

      PLEASE GIVE THE LATEST DETAILS

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