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How to Pause or Suspend Your Netflix Subscription Account

Updated on September 29, 2010

Netflix is one of my absolute favorite services that I subscribe to each month. Aside from my cellphone and my internet subscriptions, I would say Netflix is my third "most needed" service! That being said, it may interest you to know that Netflix offers a complimentary and sometimes very useful service for their subscribers. Did you know that you can pause your Netflix subscription without cancelling? It is very easy to do and it can help you save money and perhaps more importantly, the hassle of re-joining Netflix and adding titles to your queue.

Reasons you might need to pause your Netflix Subscription:

  • Going on Vacation
  • Moving and are in between mailing addresses
  • Major project to focus on at work
  • Time management purposes (i.e. if I really wanted too, I could suspend my subscription during mid-terms next week...)
  • Illness
  • Military Duty
  • Giving up Netflix for Lent (I considered...)
  • Netflix doesn't even need a reason as to why you want to pause your membership. It is your right to simply do it!

Netflix - a great way to saye money on DVD & Blu-Ray rentals!
Netflix - a great way to saye money on DVD & Blu-Ray rentals!

Benefits of Pausing Your Netflix Subscription

  • You won't be billed for the time you have paused your membership.
  • Your queue will be saved. (Note: you can pause from 7 days to 90 days)
  • The hold starts instantaneously.

Other Important Things to Know Before You Suspend Your Netflix Account
  • You must return all DVD's you have out within 7 days, or they'll charge you for them.
  • The 'Watch Instantly' feature on your PC or television will also be disabled.

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How to Put Your Netflix Membership on Hold

There are two ways to do this - by phone or online. I have only had to call Netflix one time when I had a billing inquiry question and their customer service was speedy and efficient. Here are two ways you can pause your Netflix subscription.


  1. Probably the easiest way is to do it right online. Simply log into Netflix, go to 'Your Account & Help' at the upper right hand side of the page, and select the 'put membership on hold' option in the right hand column. From there, you can set your reactivation date. Again, you can pause your account anywhere from 7 to 90 days.
  2. If you're having issues with navigating the Netflix website, then you can call Netflix's Customer Service phone number at: 1-866-716-0414


Note: In order to expedite your call, simply log into your Netflix account and click on the Service Code icon at the very bottom of the page. You then enter that code in when you call - it really speeds things up, astonishingly so!


Hope this information helps! I absolutely love Netflix and at times, have found that this feature very useful!

Netflix Ready Devices on Amazon

How to Watch Netflix on Your Television

If you're a Netflix fan, then you might be interested to know about the Roku Player. I received one for Christmas and absolutely love it. It has completely replaced cable in my house. All you need is an active Netflix subscription and a Roku Player. It streams movies and TV shows from the Watch Instantly category on Netflix right onto your television. You can use your wireless internet or an ethernet cable. I love watching shows like Dexter, The Office, Anthony Bourdain, etc. right on my TV! It is also really convenient because there are tons of exercise videos that you can instantly stream.

Check out some "Netflix ready devices" to the right!

Comments about Netflix Subscriptions

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    • moonlake profile image

      moonlake 

      6 years ago from America

      This is a good information, I didn't know you could do this. Our DVD player is not bringing in Netflix right now and I haven't had time to look at it and see what's going on. Maybe tomorrow I will suspend my netflix. Voted Up.

    • profile image

      Thomas March 

      8 years ago

      I do not wish to cancel or otherwise change my relationship with Netflix. My problem is one Netflix must correct. My account is evidently blocked because there is a question about a film being returned about two years ago. I returned it because it was damaged and have not been able to take other films from my queque

      since. I have paid every month since then without delay waiting for you to correct this error. Please help me.

    • profile image

      Omar 

      8 years ago

      Your advice was very Helpful. Thank you. :-) 5 STARS!

    • teja99 profile image

      teja99 

      8 years ago from World

      nice info

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