I did not like their service at all. The two times I have tried H&R Block were not good. The 1st time they just charged a lot of money. The 2nd time (different H&R block, different city) they were just rude and gave me bad advice.
Personally - I think turbotax is the best way to go even if you have a small business to take care of.
They have everything automated now and can pull down your W2 info from the Internet and login to your bank accounts and get 1099s.
It's just become so easy doing taxes this way I can't see myself even going back to a local tax preparer.