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Proactiv Solution Scam
Unexceptible Gutty Renker
Today I would like to tell you about my experience with Gutty Renker and their Proactiv Solution. I was going about my daily routine this afternoon at this point I was picking up my 17 year daughter from school. When she came out she was in tears. She said that some collection agency had called her five different times and was telling her that her mother was in trouble and deep in debt. She tried to explain that this was not her mothers phone and that she was not to give her mothers telephone number to strangers, this was on the first call. The second call was the same type of call. Then the third time they called her a fellow student took the call for my daughter, she explained the same thing to the person on the line. That this was a seventeen year old girls phone and please stop harassing her.
By the time that we got home there was a missed call on my daughters phone and it was the same telephone number. I called the number and it was a collection agency trying to collect for Proactiv Solution. I told them that they were calling a 17 old girl and harassing her about a bill that she knew nothing about. I told them that we had cancelled the order back Dec. 2007, but Gutty Renker kept sending and kept charging our credit card until it went over the limit. I told them that the product did not work it just dried out her face and made it like leather. I also told them that we had 5 unopened packages that we wanted to send back for a refund. They told me that they would make a note of this, but that I should contact Gutty Renker.
I contacted Gutty Renker and explained what was going on. I told them that I wanted to send back all 5 unopened packages of their product and get a refund. They told me that they would only accept one of the shipments for a return and take us out of collections. When I asked why only one my answer was it was past the 60 return time limit. Well I told them that we cancelled it and it kept coming but that did not matter. Well you think a company like Gutty Renker would be more caring to one of their customers, but all they saw us as was a customer that did not pay, and we were lower than dirt! They should feel lower than dirt for one harassing a 17 year old girl and threatening her not once but 6 TIMES! That aggravates me more then them continuing to send the product after we cancelled it and won't refund our money even if we send the unopened product back. Speaks well for Gutty HuH! I would not get involved with this company on an auto-matic payment system or any payment system for that matter. They will keep charging you until you die and then go after your heirs. See Ya Later Gutty Renker!
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