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Characteristics of a Social Worker

Updated on December 28, 2015

The Social Worker

The Social Worker needs to provide comfort and a feeling of safety to damaged individuals whatever their age.
The Social Worker needs to provide comfort and a feeling of safety to damaged individuals whatever their age.

What are the characteristics of a caseworker /social worker?

A caseworker that works in the Division of Child and Family Welfare has a physically and mentally difficult job. Abuse in the home is a crime left to a Child Welfare caseworker involved in a Social Service Agency to investigate. The police only investigate crimes against children that occur out of the home. Workers are required to use their common sense and keep themselves safe. Caseworkers are expected to have the ability to withhold personal judgments, develop a working plan to bring feuding families to agreements, and essentially fix “broken homes.” Obviously, the responsibility in a situation like that is intense if one correctly assumes the mantel placed upon them.

1. Training and knowledge is just the beginning. The person assigned to investigate and assist families must “Know thy self.” Before one can evaluate what is happening with others, caseworkers must be “centered” and “above reproach” in their own life. “Don’t toss stones if you live in a glass house.” No one is perfect, we are all human, but if we are criminals or have a history of physical or mental issues we should look to another profession

2. A caseworker / social worker needs to be able to put aside their personal prejudices to deal with others in a logical, clinical and helpful manner. If you are honest with yourself, you realize your faults, you see your potentials, and you are aware or your personal beliefs, you will be more likely capable of putting them aside to deal with others fairly and without prejudices. And everyone has prejudice, a formative thought process where a conclusion has been already made and proven to us. Caseworkers are no different than you who started developing prejudice began when you learned how to interact within the world. By learning what is safe and what is not you develop prejudices. If you learn what you believe, it is easier to judge what you need to put aside when dealing with intense situations. It is tough to converse with a family member that just smashed a two year olds head against the wall because they were crying too much as if they were your innocent neighbor. But, if you are a caseworker or social worker, you need to facilitate good relationships with that “alleged” abuser in order to develop “trust” and facilitate healing. Remember the social worker’s first responsibility is to attempt to fix that broken family. No one said the job was easy! “Don’t go out and shake your finger at them to indicate your disapproval.” A social worker must remain neutral and collect facts.

3. Education is not just in books or internally. An undergraduate or mentoring period with lots of opportunity to learn crisis management is essential for social worker development. A caseworker needs to learn how to listen not to formulate a response, but hear what is being stated. From this information, the worker needs to make quick decisions in situations that are not only difficult but also sometimes hazardous. Not listening correctly may cause unnecessary pain and hardship to those involved. It is important to note, while each family feels that they alone have experienced a terrible event, there are really many similarities and patterns that reoccur in most cases of abuse. It is only the distinct and specific facts in each case that separate one woe from the others. These facts assists those brave social workers sometimes called, “Police want-a-be” engaged in Child Welfare casework or social work to investigate each alleged crime, and determine who is telling the truth and what the facts are. Interrogation skills are also helpful. Then turn around and present those conclusions backed up with fact in a "Court of Law."

4. No other job is harder then casework or social work witnessing the result of a family breakdown, an abandoned child, a molested child, a physically assaulted child or injured baby. Sometimes it feels like everyone in the world has gone insane! But statistics reveal that only 3% of the population consists of offenders and abusers. Your job just brings you in contact with them everyday in multiples. This job is not for wimps!

5. The social worker / caseworker needs to learn how to relax. Stress is one major cause of heart attacks a killer disease. Do yoga, dance, take bubble baths, don’t eat too much chocolate, but learn how to diffuse the stress. Dealing with other people’s stuff is tough if you have a heart, and if you don’t you shouldn’t be a caseworker! The saying goes, “God does not give anyone more than they can handle”, but caseworkers handle secrets about families that cannot be discussed with anyone except on a “Need-to-know” basis. This is tough stuff!

6. Settle for making less and giving more. Caseworker and social worker's pay scale is on the bottom just above fast food employees. You will not be driving that Porsche and living in a large home unless you inherited the cash or married someone who has a better paying position. Clients may try to bribe you to change your view, but as a caseworker or social worker, you must be above that manipulation and you cannot take bribes. You most likely will be scoffed and spit at, might be physically assaulted and most definitely will be verbally threatened. But still, all in all, you will not find a better job if you wish to help out our society and protect the innocent in every culture you come across.

To become a successful caseworker/ social worker, you need to have emotional maturity as well as experience. Families caseworker / social worker requires the ability to deal constructively with reality, the capacity to adapt to change, a relative freedom from symptoms that are produced by tension and anxieties, the capacity to find more satisfaction in giving than receiving, the capacity to relate to other people in a consistent manner with mutual satisfaction and helpfulness, the capacity to sublimate or direct one’s instinctive hostile energy into creative and constructive outlets, and caseworkers or social workers must have the capacity to love those who do not love themselves.

In 100 years from today, what will our world look like? Will we be gone like the dinosaurs of the past?
In 100 years from today, what will our world look like? Will we be gone like the dinosaurs of the past?

100 Years From Now

There is a poem that is hanging on most caseworkers cubicles or counselor’s offices that sums up how caseworkers feel about children and families.

It is a part of the Kessinger Collection and Lynn Kessinger has a collection in Arizona.

This particular poem I am speaking about was written by a child named Ryan. You can get it or others by contacting . The poem is called 100 Years From Now.
and serves as an inspiration for case workers having a hard time dealing with the day to day horror they see.

The poem essentially states that a person can be rich, can have a big car, a large home, lots of servants and all of the things that money can buy, but in 100 years what that rich person does now will not matter to the world.

Ryan tells it like it really is! The only thing that will matter 100 years from now is how we treat our children, our Earth, and others. Ryan is a child and children is his main objective topic but the idea can be expanded to include humanity as a whole.

100 years from now those children and their children will be the future of the human race. What kind of human race do you want in the world? Try to make it happen today! 

First Case Study Meeting

From the time a child comes into care and their family is assigned to a caseworker, the caseworker begins to carefully gather facts to help them. There are many meetings both individually and as a group. The caseworker arranges an initial planning meeting using the "Case Study Approach." At this meeting, a team of experts including the family begins to develop a “Plan of Action" to "fix" the problem that caused the family to be involved with Child Welfare. Specialists invited to this planning meeting may include, a medical or mental doctor, specialists in the field of abuse and neglect like, caseworkers from The Center Against Sexual Abuse, Police Detectives, the children’s schoolteachers, school nurses, a vocational specialist might come to the meeting to help the family with employment, and any extended family or friends who could provide support for the family will be invited. Everyone gathers to resolve the family problems and develop a plan of action. The assigned caseworker leads the group and stresses cooperation. Caseworkers offer parents an opportunity to get everything off their minds now. No abuse or threats will be tolerated in the meeting. The “Best Interest” of the children and family members needs to be considered. The members are asked to consider how the team can make the family “dream come true.”  The team evaluates where the family has lived, what type of work the parents have been successful in, their community activities and whom they socialize with. The goal is to support the family, help the family heal, and fill in the blanks. Caseworkers find housing, arrange for jobs, provide for medical assistance, help with schools and arrange for positive socialization opportunities. The extended family is asked for support. If the children require foster parenting for a time, a plan to transition them back to the parents will also be devised. The families’ strengths as well as weakness, their likes and dislikes are addressed. The goal is to gain team consolidation. Knowing what works and what do not is essential. The caseworker and the team need to help keep the family moving forward to success by providing clear expectations. Everything that affects a family will be addressed at the meeting from who picks up the children from school to who pays the bills and a “To Do List” will be created. Once this agreement is made it should be easy for the family to follow. Support staff, agencies, day care, medical assistance, etc. will monitor the family routines and daily patterns of activity. The social worker must learn to think out of the box to help crisis situations ease.

Linda came to the USA as a little girl and landed in New York City.
Linda came to the USA as a little girl and landed in New York City.

Let's Meet Linda, a social worker

Linda stated that when she was little, social workers from Catholic Social Services arrived in her village in Jamaica. They scooped up her family and her relative’s families and moved them all to New York City. Each family was provided an apartment; food, clothing and adults received employment. Linda stated her family also received free English language classes. All the adults were required to take classes to become “Naturalized” citizens of the USA. Linda stated that she had been lucky as life in the village where she was born was difficult, and she had watched people including family members being killed. Linda said that she had gone from “H” and back. Linda stated that this was her inspiration to get into social work. When she was old enough, Linda began working in a nursing home handing out flowers, balloons, candy, and magazines. She also practiced her English language skills by reading cards and letters to older people unable to read. Because of her many years of service, the nursing home provided Linda with free education to become a Certified Nursing Assistant. She continued to work in the nursing home while taking classes at the University. When Linda graduated with her B.A. Degree in Social Work, everyone was proud of her!  She was the first in her family to receive a degree. Although Linda was welcome to continue to work in the nursing home, she stated that she felt a need to continue to grow. She did her homework and eventually secured a position out West. She located an apartment nearby the nursing home and began working as a C.N.A. at the nursing home in the evening. During the day, she worked as a Social Worker for those with Developmental Disabilities. Linda was a hard worker and continued to hold two positions. She used her extra money to send to her family in New York City and visited from time to time. Linda had a worldly view of family, country, and world and gave her good prospective when dealing with the crisis that social workers see on a day-to-day basis. Linda stated working at the nursing home helped keep her eyes on where she came from and occasionally offered her peace from a hard day of work. Linda is well thought of by everyone. Linda’s advise for anyone wanting to be a social worker or caseworker is that “you have to be patience with others.”       

How Stella and Seth acted seeing each other again after such a long time.
How Stella and Seth acted seeing each other again after such a long time.

Do you think it was right for all the children to be separated from the older ones?

See results

A Caseworker needs to work outside the box!

Amy, had been the “In-take” Worker six years ago during Stella’s family crisis, was requested as a special favor to assist Stella as an “On-going worker.” Stella immediately recognized Amy upon her visit. Although six years had passed, Stella continued to relive that terrible day when she was raped and removed from her home over and over again in her mind. Amy sat down with Stella and listened to her as she told the story the way she remembered it. It was interesting for Amy to hear Stella’s version of the events that led to her permanent foster care. Amy was saddened to hear what Stella believed had happened. Unfortunately, Stella was a child and did not see the whole picture. Stella had blamed herself for everything terrible that had happened to her. Her uncle had raped her and he was sent to jail. Her aunt had stated that she had seduced her uncle and that is why he had raped her during his trial. Stella heard and eventually believed that everything that happened was her fault. Stella told Amy that calling the police to report her rape was the worst thing she could have ever done. Amy asked her why she felt that way. Stella told Amy that because she chose to call the police, she was no longer a part of her family, and had not seen her siblings or her mother for six years. Amy explained that often they separate children who have to go through a trial like she did from the other siblings. Stella stated that she was filled with worry and concern about her siblings’ who she had cared for. She didn’t have any contact with them and didn’t know if they were still alive or what happen to them. Stella stated that it was her who destroyed everything. Amy reassured Stella by telling the events of that day six years ago through her eyes. Caseworkers never forget their worst cases because things that are done are so horrific. Amy told the teenager, Stella, that she was the hero who saved her female siblings from a similar fate. Stella had been acting the part of the mother in the family and put herself in charge because her mother was hardly ever around. Amy assured her that children are not responsible for their siblings and she had gone above and beyond her role as a child in helping to care for them. Stella calmed a bit. Amy told Stella that she would investigate what happened to Stella’s five siblings because it was evident that Stella needed to know. Stella was assured that whatever Amy discovered, Stella would be told good or bad.

Amy did a lot of research in Child Welfare archives in order to discover what happened to each of Stella’s five siblings. Amy was determined to discover what happened to that family for not only Stella but for herself. Amy studied what had happened to Stella during her six-year stay in the Child Welfare System. Amy wanted to know what had caused Stella to want to kill herself and why she kept walking into traffic. Amy was curious why Stella was taking so many antidepressants and still so very depressed. Amy needed to talk to the psychologist to see why Stella didn’t have any counseling. After all, Stella had been physically assaulted and sexually violated by a trusted family member. Most individuals need years of counseling after that.

During her research, Amy discovered that all but one of Stella’s siblings had been adopted by nice families. One male child, the second oldest child, Seth still remained in Foster Care. With permission of his current case manager, Amy was granted access to Seth's active case file. Seth’s case file read much like Stella's. He had issues with “Post-Traumatic Stress” and was given massive antidepressants but remained depressed and self abusive, Amy contacted Seth’s assigned On-Going Case Manager again to arrange for a family visit between the siblings, Amy also arranged for the visit to be supervised by a licensed counselor.

That family visit did both children a lot of good. They hadn't seen each other for 6 years. The visit happened in a park, they played catch, and hugged each other a lot. Seth recognized Amy also as the one who took Stella and the rest of them away from the aunt's home after her rape. With the psychologists permission, Amy answered all the questions they both asked. That night six years ago that haunted them, changed their lives forever. Seth stated that he blamed himself for Stella's rape. He felt that he should have been there to protect her. He thought if he had been there, they would still be a family. Amy put him straight about that night too and told him it was not his job to defend Stella and he might have gotten hurt if he had tried to help her.Amy assured him that he was not at fault. The only villain was the uncle. The uncle was the one at fault and that is why he is still in jail. Amy told Stella and Seth about their younger siblings, told them that they were alive, safe and happy. Stella and Seth were assured that nice families had adopted their other four siblings individually. Stella and Seth were upset that they could not visit with or see them again. They wondered if when they were adopted if their names were changed. Amy did not lie to the children and told them that sometimes name changes happen but the State has a special place where children can go to find their siblings after they all become age eighteen, unless the sibling does not wish to be located. After receiving that information, Stella and Seth let out a sign of relief. Amy told the children that their siblings were safe and happy and now it was their turn. It was time for them to heal. Amy assured Stella and Seth they deserved to find happiness as well.

Amy arranged for on-going weekly visitations between the children. Amy also went to Stella’s Psychiatrist and provided him with six years of documented proof that Stella had become more severely depressed over the last six years due to the medicine increases that he was prescribing. The Psychiatrist took the documentation compared it with his file information and agreed to begin to wean Stella off the medicine. Next, the Psychiatrist ordered counseling for Stella to begin immediately. After much discussion, Seth’s Case Manager did the same investigation on his behalf and he also was taken off the anti-depressants that were not working and provided with counseling. Over time, Stella and Seth’s individual and joint counseling sessions began to work. It took about one year before they started to thrive. Stella and Seth told Amy, they had discussed it and they wanted to be adopted together. Amy had been an adoption worker and told them that the odds of finding someone who would adopt them together at their age was going to be hard but she would try. Amy refused to lie to the children or give them false hope. She knew that adoptions of children age 14 and age 13 is difficult and together unheard of. She did not squash their enthusiasm. Amy requested and Seth was transitioned into her caseload as an adoptive potential. The siblings were advertised on sites for children seeking adoption, TV “Wednesday’s Child” and “Child Find” on the Internet. Both children were weaned off medicine and were at this point, “psychologically stabilized.”

A single woman, Marge, called, stating that she wanted to be the foster / adopt home for Stella and Seth. She was a Police woman and made a good living. Marge had the support of a large extended family, had many good friends, and once approved, visitation began. At first, Marge saw the children alone to see if each child could bond with her. Eventually, Marge saw them together. Marge's home eventually became a Licensed Foster Home for the children. In time they began to do fun family outings together and moved in with Marge. Stella and Seth were eventually adopted by Marge together. Marge was taking on a big challenge most dual parent families would not venture. Amy remained in touch with the family to be sure the adoption was a success for one year. Stella continued to keep in touch with Amy for many years. Thanks to Amy’s case management efforts to fix the “broken wheel” in the system that let Stella and Seth slip through, and Marge’s bold move to adopt two troubled teens, their life was filled with quality.

Lets Meet Pauline

Social Workers are not all cut from the same cloth. Pauline grew up in the foster care system. As a child she experienced the horror most of us only view on television. Her father killed her mother, sister, and brother. Fortunate for Pauline, at only 2 years old, she hid away successfully so that her father did not find her. She was rescued by the police and placed in foster care. Pauline stated that she remembered her mother and her life at home. She had been well cared for by her mother and father prior to that terrible day. Being placed in a shelter was frightening to her. Pauline was lucky because the female officer who found her hiding place, fell in love with her. This officer became licensed as a foster parent just so she could take Pauline home. She also got licensed as an adoptive parent and kept her. Pauline stated that her goal was that foster care and adoption to be great for every child in care. She states that the trick is finding the right match. As Pauline grew into an adult it was her sole motivation to become a social worker and help other children find “safe havens,” the term she called foster homes. Pauline worked with troubled teens on the crisis hotline while she was in high school. She counseled foster children as a volunteer for her church while in college, and she helped to pay for her college education working with the local police department on the telephone hotline for suicide watch. Pauline was a success in her career choice when she was hired as an adoption specialist after receiving her Masters Degree in Social Work. Pauline stated that she made it a rule to find the very best match for each child placed in her caseload. Children would not be put into Pauline’s caseload until the parental severance procedure had taken place so most children had been in the system for some time before she got them Pauline vowed to practice the best follow-up skills to assure the children have a safe and happy ending like she did. Usually children live in the adoptive home an average of two years before they can be adopted. It was Pauline’s job to make sure the match worked so that valuable time is not wasted. In order to make sure everything is okay, Pauline vowed to visit the children placed in potential adoptive placements frequently. Pauline contacted her parents and children the day after placement to make sure everything is okay, and to thank the potential parents again for their participation in the child’s life. Foster parents need to be told how much they are appreciated and a little human courtesy goes a long way with most people. Everyone likes to work with those who are pleasant to work with and appreciates them. These visits are just to maintain an open channel to the child, the parents and the adoption worker. Pauline wants to make sure she was a pleasure to work with so she could be successful in maintaining a successful adoptive placement for the child and the parents. She speaks separately to each party during the visits. Pauline visited the family again a week after the initial placement.  She made another call in a week to see if all is going well and to ask how reaction to the new child was going among those now exposed to him or her. Sometimes the reaction of other family members will make or break a successful placement. This question often will generate large amounts of conversation either positive or negative. Pauline next contacts the family a month after the placement. During the initial licensing period the parents to be went through parenting skills training classes. Pauline’s contact is done to see if they need any support. Each visit occur somewhat the same way as a weekly follow-up but here Pauline is more focused on learning if anyone what those who have seen the child might have expressed. Also if there is anyone else this couple or parent might have met who might be interested in becoming adoptive or foster parents. Having a wish to do something of their own might be an open invitation for a great home for another stranded children waiting for that one special loving home. Six months after the placement is the least amount of time each additional visit will occur. During each visit, the caseworker might provide or suggest an idea or two that might update or freshen the ideas parents are struggling with in order to strengthen the bonding of the family. If there is nothing pressing, Pauline may offer parent a suggestion. There are educational tapes with parenting suggestions available as well as psychological counseling if there are issues that need to be resolved. Some children come to foster care damaged and need expert assistance to learn to trust adults again. Pauline makes suggestions gently stating, “these are just some of the ideas that have struck me since we last met." Often, the parents will be impressed that Pauline is even thinking about their interpersonal issues and ways to streamline things or increase positive results. One year after the initial placement is just a courtesy call to see what may be on the plate for the immediate or near future. Visitations will continue until the child is adopted and the family is always welcome to contact after the adoption takes place. Pauline has received numerous family pictures of happy faces over the years and notes of how happy the families she has placed children in are blessing that family’s life. Virginia states that anyone who wants to be a caseworker or social worker needs to want the “Best for the Child”

Let's Meet Susan

Let’s meet Susan. Susan was a woman of small stature but had a large heart. She had been born into a family of circus clowns and in her childhood life, she moved around from town to town with the circus. Most children only dream of running away to the circus, but Susan actually lived that life. Here birth name was a vegetable, “Squash.” Her folks being humorous with her name thought it would give people pause to laugh and thought it was okay to name children after vegetables. Her older brother was, “Pickle.” Both children were lucky that there was a traveling teacher with the circus so that they did not have to attend regular elementary school. Per Susan, when they were high school age, the circus business slowed down so her father had to get a job with the rodeo for a time. She and her brother had to attend a regular high school, Susan stated that it was hard for them and they did not appreciate the side remarks and giggles they received during roll call. Susan said that the school psychologist called her folks into the office and told them that the teachers were feeling sorry for their children and wanted to give them nicknames to use so they would not be ridiculed. They reluctantly agreed and that’s when “Squash” became “Susan” and “Pickles” became “Pete.” Susan stated that after a while the ridicules stopped and life got better. She stated that she would always remember the feeling she had because of her name. She wanted to grow up and help other children who might have similar issues overcome their hardship. So, at age 16, Susan became emancipated and changed her name legally to Susan and set off on her own. She was a gifted student and received scholarships to college. She also worked in the cafeteria to help pay for her books. After she graduated with the Bachelors Degree in Social Work, she took on a part time job in the Mental Health field. Susan became a Mental Health Social Worker. She started doing assessments in the office for eligibility and eventually began doing crisis intervention in the community. Susan pursued her education and after many years of study she successfully received a Masters Degree then a Doctorate degree in Psychology. She came to work for the Department of Child Welfare as a Clinical Psychologist to assist caseworkers with difficult cases and help families and children heal. Susan often stated that if her life had been different she would have never ended up in the “best job” she ever had. Susan states that anyone who wants to be a caseworker or social worker needs to have lots of patience, a good spirit, strong foundation beliefs and the will to help others in the community.

The world social workers like Brian want is like the family in Bonanza. People mentally and physically healthy, working and fighting as a family unit to maintain their safe and happy home
The world social workers like Brian want is like the family in Bonanza. People mentally and physically healthy, working and fighting as a family unit to maintain their safe and happy home

Let's meet a Social Worker

Let’s meet Brian, an Intern Caseworker. Brian grew up in the “Ghetto” or “Projects.” He had a single mother who provided for the family via Government assistance – Welfare and Food Stamps. Brian had 3 siblings. He was the 3rd. Brian’s mother was in poverty because of her choices not because of her lack of intelligence and her parenting skills were excellent. Despite their poverty, all of the children studied hard and received scholarships to the university to study. Brian was engaged to Rosa and was working on learning Spanish Language and culture to impress her family and better understand his fiancée’. Brian chose the field of Social Work because he saw the plight of those less fortunate everyday of his life and wanted to help stop poverty when he got older. Brian graduated from the University with high marks and sought to continue his educational pursuit. He found that the Department of Child Welfare provided scholarships to Interns who signed up for a two-year course and joined. By this time, Brian had become proficient in the Spanish language, so he beat out other applicants with similar high marks in school. Brian had participated in undergraduate work with the crisis hotline and did ride along with the Mental Health Provider of his town. He thought he had witnessed all the gore by the time he graduated, but he still needed to have some mentoring when it came to the day-to-day crisis experienced by caseworkers. One of his first cases was a child whose father threw him into a wall crushing ½ of his head while the mother stood there watching. The father stated that the boy deserved it, because he was “pestering” him for attention. Brian confided that his first instinct was to beat up that father for what he did. Lucky for him his mentor, the “seasoned” caseworker took the lead calmly ascertaining the situation. Using good judgment, calmly making decisions, and doing what needed to be done. Brian stated that he would never forget the little fellow he saw in the hospital. Fortunately for the little boy, medical technology has improved and the little boy was eventually healed and adopted by a very loving foster family. Of course that child will always have to be careful because of his severe injury,and he will always have a head weakness. Brian eventually graduated from this internship, he married Rosa and they moved to a border town where he obtained a job as a Caseworker. He will continue to help his community doing the tough job of a caseworker in the Department of Child and Family Services. Brian believes it takes a person with lots of love for humanity and plenty of will power to work in the field of social work.

Meet Virginia

Caseworkers need to be diligent, accurate and quick to analyse and report to the Presiding Judge.
Caseworkers need to be diligent, accurate and quick to analyse and report to the Presiding Judge.

Let’s meet another caseworker.

Virginia began her career in Social Work providing parent-training classes, supervising child & family visits, preparing documentation about the visits and parent training classes. Her documentation was submitted to the Presiding Judges over the families involved in Child and Family Court. Virginia was persuasive in her documentation. Her words helped each judge understand the family members needs individually and as a family unit. She wanted to make sure the children had a voice in the courtroom also. How did Virginia become a caseworker? Virginia was raised the middle child in a middle class family with two brothers. Virginia grew up in the Western part of the United States and was raised in farmland with horses to care for. As a child, Virginia was provided lots of love, plus a good dose of “Common Sense” referred to as “Horse Sense” where she came from. Virginia studied hard to become an educator and counselor. Virginia met and married Nathaniel in her late 20’s. Once married, Virginia continued to work part-time, as a Substitute teacher while Nathaniel and Virginia started their family. As a substitute, Virginia’s versatile skills kept her busy as she could teach a variety of subjects in Elementary, High School and Community College. Virginia and Nathaniel had a boy first, then a girl. The children were only one year apart in age but appeared to be twins. They were a happy family and the children were well cared for. When the children became older, it was time for Virginia to take on a full time job to help pay the bills. She looked at social work because she had a kind heart and a desire to put back into the community. Because of Virginias’ success as a parent trainer, and her proficiency with Court Reports, she continued to rise in responsibility. Virginia was surprised to learn that Child Abuse in the home is a crime left to a Child Welfare Worker involved in a Social Service Agency to investigate. The police only investigate crimes against children that occur out of the home. . Eventually, Virginia became a well renowned caseworker, social worker, trainer and investigator. She works in the Department of Child and Family Services and continues to put emotional feelings into her reports so that the Presiding Judges can put an accurate picture onto each of the families in her caseload..Virginia believes it takes someone who wants to get to the truth and not take the easy road to be a caseworker or social worker. The easy road is not the path of the career caseworker.

Involved in an Investigation and want help?

What happens if you are involved in an investigation? Recently I have been asked this question as a former caseworker / social worker and this is the best answer I can provide.

  1. When the Division of Child or Adult Protective Services caseworker arrives at your door it will be shocking to you. Remain calm and answer the questions asked. Despite what you may be feeling you need to provide answers to the caseworker / social worker in a rational fashion. In theory, “the truth will set you free,” unless you are guilty.
  2. Protective Services receives numerous calls on a daily basis regarding alleged abuse or neglect. Most calls are because people are really concerned about what is happening to a child, disabled person or senior citizen who is not capable of defending themselves. Concern like this is helpful and caseworkers / social workers with the help of these calls resulted in stopping abuse or neglect.
  3. Abuse is defined as infliction of physical injury, impairment of bodily functions, disfigurement, or emotional damage [diagnosed by a psychologist] with resulting depression, withdrawal, aggression, or severe anxiety.
  4. Neglect is defined as inability or unwillingness or a parent, guardian or custodian to provide necessary supervision, food, clothing, shelter or medical care that causes substantial harm to the child, disabled individual or senior citizen’s health or welfare.
  5. Thus, caseworker / social worker investigators look at conditions created by parents, guardians and custodians to determine if protection is needed. If they are not able to adequately investigate the allegations, they may decide that temporary custody of the “alleged victim” may be needed. In order to investigate children, disabled individuals and seniors. A non-threatening and neutral environment is essential. You can help provide that setting in a bedroom with a shut door.
  6. You can also help by giving your child, ward or senior permission to participate with the caseworker / social worker by providing assurance that telling the truth is okay. “The truth will set you free.” If you are in fact innocent, you probably do not have anything to hide. It is the guilty perpetrator who calls lawyers and prevents access to their children, disabled individuals or seniors. The caseworker investigator will only take temporary custody if there are reasonable grounds to believe the subject of the investigation is suffering from injury or illness or is in immediate danger from their current surroundings and removal is necessary. Social workers or caseworkers can become your allies if you are innocent.
  7. Caseworkers will usually petition for custody if immediate danger is more probable or if there is a history of previous reports with ensuing need for custodial periods, similar allegations without enough evidence to take to court, unclear custodial rights, and criminal history of alleged perpetrator/perpetrators resulting in past arrest or charges being filed. There are repeat offenders!
  8. Caseworkers have experience and will understand if the allegation is a part of a child custody battle, and if the allegation is false it may be more difficult to investigate. However, providing a false allegation is punishable by law.

Alex stated that he could not have had a better life than growing up on a working farm.
Alex stated that he could not have had a better life than growing up on a working farm.

Let's Meet Alex

Alex is an older man who helps Social Workers gathers facts and information, his position is Social Worker I. Alex got involved with casework when he was born. His mother dumped him in the trash at birth. Fortunately, the next person who needed to toss the trash was alert and called the police. Alex developed Narcolepsy due to the lack of oxygen he experienced in the trash container and perhaps also due to the harsh environment. He maintained that handicap for the rest of his life. According to, people with narcolepsy fall asleep suddenly, anywhere, at any time, maybe even in the middle of a conversation. These sleep attacks can last from a few seconds to more than an hour. Depending on where they occur, they may be mildly inconvenient or even dangerous. Some people continue to function outwardly during the sleep episodes, such as talking or putting things away. But when they wake up, they have no memory of the event. This is true as time with Alex revealed. We all were afraid of his illness at first because he was a large man and would be walking and suddenly fall. Because of his size, it took a couple of folks to lift him into a chair. Eventually we all got use to him. Despite his chronic illness, he was a college graduate. Alex stated that he was born lucky because a large family near the town where he was dropped off in the trash adopted him. The police never discovered who his mother was despite a massive search. Alex grew up on the family farm and was filled with love and understanding. He married his high school sweetheart and they had several children. Eventually Alex was too old to work the farm and he turned to his interest in casework. He enjoyed providing hope to unfortunate souls who came into our office dissolute about their circumstance. He also provided great clerical support to his co-workers until he was no longer able to work. Interestingly, Alex spent his lunch and breaks out on the bus. He made various stops all over town purchasing food and drinks then giving it to homeless people. He had a regular route and the folks got to know him well. Too bad his parents will never know what a treasure they tossed away!

Children need to have a voice to get justice.
Children need to have a voice to get justice.

Let's Meet Alfonse

I remember Alfonse, a kind hearted gentlemen who had a checkered past. He had grown up in a tough neighborhood. His folks didn’t bother purchasing beds in his home because they had to sleep on the floor in sleeping bags in the middle of the room. Huddled up away from the windows served as some protection from the nightly gunfights and bullets flying about. “Living in the projects is tough on decent folks,” Alfonse would often state. He would tell tales of nice people he knew from the neighborhood who had been gunned down by stray bullets during their sleep. He recalled that drug dealers stood at the exits to the complex pushing children and adults to either buy or sell their products. It was a tough environment.

Alfonse became sullen and strong because of what he witnessed. He started out wanting to be a policeman but during the process of higher education, he changed his mind to choose social work. Alfonse met and married the love of his life in college and a few years later she gave birth to a son. Unfortunately, his wife fell pray to post-partom depression a terrible disease that strikes a female after giving birth that experts are still researching. She began drinking and eventually taking prescribed drugs that made it impossible for her to properly care for herself or the newborn. Sadly, counseling was refused so Alfonse had to leave his wife and take full custody of his son. Undaunted, Alfonse, a social worker in the Department of Child Protection was determined to make everything work out. His life was hard enough without the role of a “rescuer” he played at work.

Alfonse seemed able to handle things without complaint until he was assigned a case he identified with too closely. He was sent out to investigate an abuse case where a father was physically assaulting his son. The father had full custody of the lad because his wife was a “Cocaine Addict.” This father was harming the child stating that he was “beating the devil out of him.” This is an issue of “religion” as well as “government intervention.” The lad was six years old and had welts all over his body.

Per policy, Alfonse suggested passive intervention, counseling, parenting skills training, help inside the home like housekeeping. The father accepted grudgingly, and then told the providers to “get lost.” Another incident of abuse came in from the school nurse. Alfonse took temporary custody of the lad and pursued severance of the father’s rights too soon.

In order to get custody of a child and to sever the parent’s rights a social worker needs a preponderance of facts to prove that the child is in imminent danger to remain with the guardian. More information and proof needed to be in place before a trial should have been started, but Alfonse wanted to protect this innocent child and he was too close to the case to rationally deal with it.

This father was a minister of sorts [computer licensed] and with this he proceeded to court and won the child back and an apology from the agency for taking him. The next thing he did was to take that child out into the desert and set him on fire and kill him. Of course, he was now placed in jail for murdering his child, but what would have happened if the situation were handled better?

Alfonse couldn’t get past that event and blamed himself for acting too impulsively, taking the child into custody too soon. Eventually he had to take a job in another venue and move out of the area. I’ll bet he still blames himself today, but one cannot predict what would have happened in this type of circumstance. It is possible that the child might be alive today if things were different and he had waited to gather enough evidence. It is also possible that the child would have been killed while Alfonse was gathering the evidence that the court needed to prosecute the father and keep the child in protective custody. This is a sad scenario any way you cut it!

The Responsible Social Worker


As a social worker, I cannot tell out how many people I have interviewed about their medical, emotional and personal issues or how many sad stories I still have running around in my head because of the fact that I actually cared about each and everyone in my caseload.

Holding the responsibility of making decisions for another individual on a daily basis both characterizes and sets apart the role of the social worker from that of any other service provider. And at one time or another, as a social worker, I have been put in charge of another’s life and their medical care labeled as “Surrogate Guardian / Parent” [As a surrogate decision maker, the guardian must exercise the utmost care and diligence, always with the idea of protecting the autonomy, independence, and rights of the Court ward.] labeled “Power of Attorney,” or “Guardian-ad-Litem” [A guardian appointed to represent the interests of a person with respect to a single action in litigation is a guardian ad litem] of individuals in my care. It is important to note that two important principles appear in most guardianship legislation to act as a guideline for judges in the decision-making process: "Substituted Judgment" and "Best Interest.”

I am as honest as the day is long and never took this responsibility lightly. I learned about every person, checked out their medicine and their medical conditions and checked the medical journals for contra indicated medicine to make sure the medical professionals did not slip up. Made charts on medicine and results to verify that things were on track with each person assigned. And worried about my charges when they became sick or had emotional or medical issues. In other words, I knew them and their history as if they were my own children, parents or myself.  

You can always tell a social worker who cares, because they are just like the doctor who cares. When you call them they do not have to go get your chart to discuss your case. They know who you are. Of course from a worker’s standpoint, it is far easier to push people away and treat them like pieces of paper instead of living breathing human’s beings just like the doctor who calls the subject of the autopsy “it” instead of “he” or “she”. Depersonalization keeps distance between the feelings of those in charge so if something happens they do not get emotionally hurt. But wouldn’t you rather have a social worker doctor who cared

To Summarize

Why one becomes a social worker differs from person to person. Most have the desire to help others and have no idea what they will experience. The current 'burn out' is 2 years service in the field. Some workers are more hearty and stay longer but the never ending journey of social work tends to tear on a person's heart. So many individuals have been touched with these types of tragedy and need a forum or catharsis. Individuals may want to safely visit this 3%-5% of our society by reading. When individuals hear the stories from those involved in a face-to-face C.P.S. interview process they only hear one side. Case workers investigate all sides and comes to a conclusion. What information is contained here is but a sample or taste; a fictional report of real stories witnessed everyday, plus an opportunity to discuss topics that too many visit or live with on a day-to-day basis.

22 Years still together

Many of my previous social worker clients are friends on my Facebook account and today I received a letter from one placement success. Two are still together after I placed one teenager with the other provider and they are still family going on 22 years. Things like that make everything wonderful. "Once in a while even a blind squirrel finds a nut" is something my father always said. Good things that happen because of your intervention is fantastic to see and read about. Saving one child or adult at a time is all that matters in Social Work.


Submit a Comment

  • Galadriel Arwen profile imageAUTHOR

    Galadriel Arwen 

    2 years ago from USA

    Dear wpcooper Thanks for the question. Many Social Workers earn advanced degrees on-line. Part of undergrad training requires that you do in person preparation to gain experience in social, medical and legal fields. Personally, I taught school, worked in Care Centers with elderly and terminally ill, answered phones at sucide hot line, worked as Psych Tech in Mental Institution, plus rode with police on call in domestic violence as civilian social worker.

    This experience in different areas of social work will show you what is the best way to proceed in this very emotionally taxing field, or if you want to do this type of work. Social work is not a job for the timid and doen't pay a large salary, but It is a very rewarding position.

  • wpcooper profile image

    Finn Liam Cooper 

    2 years ago from Los Angeles

    I am considering a career change to Social Work. I am hoping to begin pursuing an MSW within two years and am trying to figure where go next. I understand there a prerequisites - and I am trying to get some focus as to the type of specialty. I'm particularly interested in the incarcerated/institutionalized, at risk groups as well as the medical aspects of persons with unique medical conditions.

    I'm curious though because many of the new programs that are available as well as accessible are online and I wondered how the social work community viewed an online degree.

  • Galadriel Arwen profile imageAUTHOR

    Galadriel Arwen 

    5 years ago from USA

    I was reading another writer talk about preventing people from saying "Merry Christmas" and insisting they say, "Happy Holidays" and it reminded of a foster family placement that never should have been. This family should not have been allowed to have children of a different race. They had issues with people of other races. They went so far as to refuse the children from interacting with others of their own race.

    By the time I was assigned to review the case, great damage had already been done. The little boy and girl did not have a mirror, and broke any they saw. They did not want to be reminded that they were a part of the race their "mother" did not approve of. The children inflicted physical pain upon themselves, cut themselves, and started fights because they felt they needed to be fixed.

    Of course, once I realized what was going on, I moved them out the that home and placed them with a lovely couple who was their race. It took some time for the children to accept these people, but they were very kind. We provided psychological intervention, and moved them out of the area where they had been, but the damage had already been done. Just because we need foster families to take unwanted children does not excuse the type of damage these people were free to expose those children to. Someone needs to evaluate the mental attitudes of applicants for foster children before they place wards of the court in their home. If these children had been placed in a proper home, they would not have suffered all those years hating themselves, and need on-going therapy.

    So lets say Happy Holidays and let everyone have a joyful celebration with freedom of race, religion and celebration. Others may not be just the same as us but they have the rights to enjoy themselves just as much as we do as long as they are not breaking any law.

  • Galadriel Arwen profile imageAUTHOR

    Galadriel Arwen 

    6 years ago from USA

    To willywagtail, Thanks for your insight. My boss used to tell us to pretend we are a video camera and record all the events then document, document, document. When you report to the judge you need to have an accurate report that stands the test of time.

  • willywagtail profile image


    6 years ago

    Hi, I work in this field in Australia. I concur with your comments about your fictional but realistic character Mitch. Specifically, I agree that following the policies, statutes and procedures is appropriate at number 1, seeing that this is the guiding principle for child protection work. Consulting with others about your decisions is so important for critically reflective work. My mantra is to always act in good faith because if you need to testify in court, this is the right position to operate from. And of course, yes, so important to document document document - I use the five senses: what I hear; what I see; what I touch/feel; what I smell but hopefully not what I taste!!

    Thanks for a thought provoking post

  • Galadriel Arwen profile imageAUTHOR

    Galadriel Arwen 

    6 years ago from USA

    To noluthando, Thanks for your comment. Social Workers or Case Managers are of course people. Those who are fortunate get a great social worker who shares kismet with them will no doubt have a more positive end. It takes the combination of both individuals to make things work out. The main thing a person needs to do when they are in trouble is to find help and accept it willing to fix whatever they are doing wrong to evade the success they deserve.

  • profile image


    6 years ago

    social workers do play a good role to the society,people who do not get support from the social wokers are the one who reject help from the case workers,i have been reading Person Centred Facilitation by Hanka Globler&Rinie Schenck the books is nice it tell how to proceed the practice by the way am an student social work am staying in South Africa.

  • Galadriel Arwen profile imageAUTHOR

    Galadriel Arwen 

    6 years ago from USA

    Each person has their own way of working. Somewhat like doctors. Those who separate individuals as its instead of male or female tend to work differently than those who have a heart and feel the pain and misery and honestly try to help. Of course the burn out level of this type of heartfelt worker is higher. Unfortunately the ones who have hardened their hearts if they ever had one last longer. This is unfortunate for everyone subject to that uncaring worker regardless of their education. You can't educate a person to care.

  • profile image


    6 years ago

    Are you speaking of MSSW, LCSW? Case Workers are hard workers but they are not Social Workers....FYI

  • Galadriel Arwen profile imageAUTHOR

    Galadriel Arwen 

    6 years ago from USA

    Thank you for your interest in Social Work. It is difficult to help others and it seems at times that when you try to help them they make it difficult. The best response would be to teach others "Cause and Effect." When you cause something to happen it has an effect. You toss a rock in the stream it causes waves. You help someone across the street you are modeling for others to follow your good example. It has to start with the young. Children come into the world with a blank slate. They seek to model after the ones who surround them. They learn from the examples we show them; good or bad. You help others, you fight others; they do too. You constantly pick up what they toss down, they are in control. They toss down a rattle and you put the rattle away and give them another toy. You are in control. Learning cause and effect comes naturally. Watch out for what you train them to do. Be quick to point out bad examples of behavior, how some people lie to tempt you, and train them to make good judgments using a book of good behavior as an example. A friend of mine who is a psychologist working with mentally ill children told me once that the only ones she could save were those who had been brought up with a good foundation: a belief in a benevolent higher power, and knowing the difference between good and evil. Each child comes into the world a blank slate. Parents need to train that child about both. Even at age five when at day care, all the other children left the day care with the teacher to go to an unauthorized field trip. Mine refused and told them that she absolutely would not go. Why? Because she knew better. All the other parents came back and found their children missing; saw mine there. When I arrived they all asked me how my child was so wise. I told them that I had trained her in cause and effect; to trust me and those she knows only, and to not go away from the school without permission. She obeyed. There is no magic pill or remedy. Common sense is all that is required to properly train a child how to row up to be a responsible adult. My child had an education on those less fortunate by taking to them [talking to children who were in my custody taken away from bad homes] and learned how to help others out [food, clothing, bikes, etc.] I cannot forget to mention how many people ask me how come my children are different, sweet, kind, and caring. It is because that is the way they were treated. I taught them to question everything, accept nothing, and kept evil TV shows that portray children making fun of their parents blocked off the TV except to let them watch once as an example of bad behavior. It is up to each individual how they want to world to be. Today those in power enjoy training others using negative reinforcement. We get massive doses of fear, war and violence everyday on the news and in the TV shows, are threatened at work, its horrible! What type of environment do you want your child to live in? I'd prefer one with knowledge, love, kindness and a positive effect from the beginning. We are not going to change the world today. it will be a step by step fight with baby steps but saving one person at a time at least saves one. A child who grows up with cruelty acts cruel that is all they know. A child grows up with love is loving. How do you want the world to be. There is no excuse for anyone to make a child experience the troubles they had. The need to change their behavior first so that they can impart a different view to someone they have been blessed with as an infant. It starts at the beginning and is a matter of learning about "cause and effect."

  • profile image

    Pawan Acharya 

    6 years ago


    I am pawan Acharya from Nepal. Nepal is one of the poor country of the world.In our country not easy to found people health treatment, drinking water and education sector.I am interest to do social work in that sector but I have no found.You have done many social work of the world.When I see the from internet.Please kindly help us in the above sector.Thank you.

    My malign add

    I am waiting for your mail.

  • Galadriel Arwen profile imageAUTHOR

    Galadriel Arwen 

    6 years ago from USA

    I was chatting with a co-worker the other day about the time I was a social worker and, .... That person stated that it was incredulous that I would remember a certain situation so matter a fact. Told him, I was forced to remember all the facts in each case I dealt with. I would have to testify to the facts of the incident. I had to issue reports, And, I might have to testify if the incident came up in court. So, I carry each child's memory with me. I can still see their faces when I think about them. I remember why it was necessary to take them into custody; I remember what the adults in their life did to them that resulted in my getting called out to investigate. I cab see two children hiding down in the back seat while I sped away in the rescue car escaping a gun toting parent. Those children only agreeing to sit up in the back seat once we were clear out of gun shot range. Needless to say those children were not returned to that person. I also remember mothers and children rescued from abusive males. Scurry into awaiting vehicles sometimes with the assistance of police protection. They would be placed into relocation programs for their safety. Times were never dull in this line of business. Told the co-worker that social workers get into extreme, intense and stressful situations. They need to be able to think fast on their feet, be rational, make tough decisions, and remember everything. Once something is remembered that way it isn't forgotten easily. By the way check out the Adventures of Virginia Doyle, social worker. Dabbling at writing a series of short stories.

  • Galadriel Arwen profile imageAUTHOR

    Galadriel Arwen 

    6 years ago from USA

    If you haven't done anything wrong - Call up the office and ask to speak to a supervisor. There is no reason for a social worker to threaten anyone. As a social worker I told people what they needed to do in order to avoid problems. Perhaps that is what the worker was telling you? Warning folks about potential problems is part of the job. Speak to a supervisor if you didn't understand.

  • Galadriel Arwen profile imageAUTHOR

    Galadriel Arwen 

    6 years ago from USA

    If you were threatened by a Social Worker, report him or her. Sometimes absolute power corrupts those with less valor! People that threaten others should not be in roles of authority!

  • profile image


    6 years ago

    hi i read your story it was interesting

    my comment is not about the story but today i was threated by a social worker and i have'nt done anythin wrong

  • Galadriel Arwen profile imageAUTHOR

    Galadriel Arwen 

    6 years ago from USA

    Just had to share...Received a request to copy some of the points in this article on social workers from a student. Imitation is the sincerest form of flattery Imitation is the sincerest of flattery. [1820 C. C.]

  • Galadriel Arwen profile imageAUTHOR

    Galadriel Arwen 

    7 years ago from USA

    Hello Tasha,

    I have never lived in your state, but I can imagine they will ask you questions about how you might deal with situational events that could be common to that area and the population you serve. They will attempt to select the best of the best to serve the individuals in that area. They will want to avoid hiring individuals like Jo has encountered in her comments. The hiring board has select questions intended to weed out people who only want to work for money and those who really do not care about the welfare of others. Remember, the goal for the worker is to keep the family moving forward to success by providing clear expectations, goals and support.

  • profile image


    7 years ago

    Hi! I have an interview with the DHR office in AL., for a social service caseworker on Monday. The director said that it would take an hour. What will I be doing for an hour? What questions will they ask me for this entry level job.

  • Galadriel Arwen profile imageAUTHOR

    Galadriel Arwen 

    7 years ago from USA

    Hello Jo,

    I have also met some of the type of social workers you describe. These individuals work for a paycheck and do not involve themselves with the emotional developments of each case. In this way, they hide their emotions from the day to day horror we all see. Some become strictly clinical; somewhat like a medical doctor who calls his patient an 'it' instead or a 'he' or 'she'. The amount of violence of man against child is difficult to see. Sometimes Social workers become hard inside from all the violence they see as a form of self preservation. Today, I can still see the faces of the children and families I met along the way. Those who were successful, reunited with their biological families, as well as those who fell through the cracks of time with parents unable to change or benefit from help. But, during all my years, I have found more caring people in the social work field than those who shut themselves away. Social work is not a field of study or practice for those with a weak stomach.

    Unfortunately as a defense mechanism parents involved with the justice system tend to blame the person who comes to help them instead of themselves for the problem at hand. It is not a productive response, but happens frequently. Hence the old saying, 'Every good deed does not go unpunished.' I always asked my families to help the children by allowing them to go now with me understanding the promise of a better tomorrow with education and parenting skills this happens for many. Sometimes that tomorrow didn't happen, but I always tried to 'make it so."

    Social work is not an exact art. Even the best made plans is not a substitute for proper parenting in the first place. Who shouldn't grow in a family home filled with 'love and kindness.' Social workers do not intentionally hurt children or families and would not be involved with the family at all if there was not a broken wheel to fix. And, if fact that worker is not a unit unto themselves when dealing with the family.

    Each worker provides information and must uphold the law, do what the management staff requires. Sometimes orders are not agreed upon but everything must be viewed by the social worker management team as being 'in the best interest of the child(ren) or family. Each case will eventually prove or disprove the workers instincts. Each decision has the potential to help or harm the dysfunctional unit. Mistakes do happen, perhaps your case was one. But the law of average is on the side of "best practice." Social workers are nor a God or Supernatural being, they are merely human just like those above them.

    You seem to understand that the amount of cases a social worker deals with in a day can be overwhelming. Yet statistics indicate only 3-5 percent of the population abuse their children. In every case, the best we can hope for is that social workers, their supervisors and the laws governing the actions of those workers function with the best intent and within the guidelines set forth by experienced staff.

    Personally, I consulted multiple persons: medical doctors, psychologists, teachers, preachers, other family members, and so. Held a big staffing with everyone present including the parents. All focused on how to fix this one broken wheel, consider the best interest of the children involved and how to fix what is broken. Sometimes we won and sometimes we lost but the children did not loose any more in most cases; at least no one died on my watch.

    Attempting to pick up the broken pieces and make a happy mosaic is difficult. Abuse means a broken trust has already occurred. The reality is, circumstances that brought the children into the system is sometimes so awful and painful that we can only hope to mend the broken waif by offering compassion, training, medical and psychological assistance. Socials workers are not miracle workers; although I've seen miracles happen.

    Children whose skull was crushed on one side because their father flung them into a wall to presumably 'quiet them.' survive and learn how to do function using the only side of the brain they had left.

    Children who received 3rd degree burns caused by angry parents because they soiled their diapers, were playing with matches, or smoking cigars or cigarettes taken from dad or mom's purse heal medically and psychologically. Moving forward and trusting new caregivers sometimes aunts and uncles, grandparents and if no one in the family would help out, a great foster family and adoptive parents. Some of these grew up into wonderful caring adults and some are in social work; they care.

    I've also heard about children who were left in dysfunctional families. Some survived and abuse their children. Some were drown, molested, and set on fire, burned to death by that very parent who went to extremes to protect their property. Children to an abuser are usually no more than a possession.

    Life is not a test and no one gets an 'A' when it comes to making decisions with regard to dysfunctional families. While it is conceivable that the social worker you were involved with may have been dispassionate, it is highly improbable that if nothing was done things would have been better.

    Nothing better for children to remain with their families if they were safe and no further danger existed. That feeling of knowing children are safe in the home comes from experience dealing with dysfunctional people. Historically experience is the essential part in the fabric of social work that makes it work. Social Work has never been a job for someone who wants a 9 to 5 job. It is the toughest job one can have, however, social work is also the best job anyone can have when children benefit, thrive, and no longer have to just endure.

  • Jo_Goldsmith11 profile image


    7 years ago

    You know of these kind of social workers? I have yet to meet one that hasn't become part of this world, instead of making the world a better place, like they once aspired to. I understand some are jaded because of all they see. It still doesn't give them the right to take it out on the parents and "or" the kids. I am one of those "survivors of the system" of social workers who are not listening or hearing the needs of the people they are to help. I am trying to say this in respect. I hope it comes across that way. :-)

  • Galadriel Arwen profile imageAUTHOR

    Galadriel Arwen 

    8 years ago from USA


    This is not common but, the very thing happened to a case worker in my office, while they were still working as a social worker. Adopting children on your case load is usually frowned upon in most agencies because it shows a secondary interest in the outcome and can make the case managers reports suspect.

    Here are a couple of ways to approach this, Become [1] a foster adopt parent or [2] request guardianship of the children.

    To become a foster parent you need to follow the process:

    1. Make contact with the children's attorney on the case. Assuming the children's parental rights have been severed, this person needs to agree that you will make a good match. Touch base with the on-going case manager and tell them about your interest in the children. If the attorney and case manager are not opposed to the idea. You have a foot in the door.

    2. Contact an adoption agency of your choice, and have a home study made. They will review your home and you as a potential foster / adopt home. You probably know the process if you worked with children in foster care; P.S. It will cost you money. They will do extensive checks including a mandatory criminal background check Most likely you have a clean record if you worked with foster children, so it should not be a difficult to pass. The judge will have to rule on your case study to certify you as a potential foster parent.

    3 Once your home study is completed by your foster/ adoption worker and approved / certified by the judge, it will place your name on a list of acceptable foster / adopt homes. Since you are choosing teenagers, it might be less competition, the older children are usually the harder is to locate folks who will parent them; everyone wants the bouncing baby girl or boy under age 2. You can have a home study made specifically for those children you mention, but this is not always advised; talk about it with the parties invilved to get feedback.

    4. Have your worker apply for you to be the foster/ adopt parent of the children involved. Your file will be reviewed by the attorney, the case manager and in the end, the judge will decide if your request to be a foster parent for the children is a good idea.

    By the way, in our state, we usually watch the children in the potential home for a time before the adoption can be finalized. It is usually a good idea for adoptive parents to spend time with the children in their homes before an adoption takes place, this way we have less families returning the children over petty differences. The amount of time it takes for an adoption to go through the process differs from State to State. They will review your ability to do conflict management when you are dealing with older children. Classes on parenting teens might be a good idea to take. There are some places that might provide them to you for free, like your adoption agency. if not, there are other places that your adoption agency can suggest. You must prove that you are capable to adopt a ward of the court whether infants or teenagers, the court needs to know that you will be able to handle different and sometimes difficult relationships. It is possible the judge might feel a psychological might be in order as well


    1. You can petition the court to become the legal guardian of the children. After all, the children are wards of the court. So head off to your local court house and get the necessary paperwork and complete it, hire an attorney to represent you and let them fill it out, or complete a petition on line from some states to fill in the blanks. Other states allow 'guardianship' paperwork from Hallmark to be submitted. You petition for guardianship of the children. Then submit the petition to the court. You need a good reason to want to have guardianship of the children and need to have a plan for them that everyone will agree with. Sometimes the petition you submit will instigate the judge to assign a Child Protection Agency do an investigation of your suitability and they will do an initial Home Study for free. It is best to check with those who have the children. Every situation is different but this is how you get things going.

    Hope I have been helpful.

    Remember, a bird with a wounded wing needs more help to fly away than one who was never injured.

    Understand that the Court, the attorneys, the case managers, and the adoption agencies agree upon one thing, they need to protect the children who are wards of the court. Wards are there for a reason and everyone wants to be sure the children are not put at further risk.

  • profile image


    8 years ago

    I am a social worker that no longer works for CAS, so I no longer do child protection social work. I had a sibling group on my case load and have not be the guardian for them for 2 years. The youths are 16, 18 and 19 years old now. They are permanent wards. If I was interested in adopting these children and their mother has died, how would I go about this? Has any other social workers out there adopted children who used to be on their caseloads? Is there a protocol for this? Any feed back or brainstorming would be welcome.

  • Galadriel Arwen profile imageAUTHOR

    Galadriel Arwen 

    9 years ago from USA

    To learn what makes a great caseworker, let’s meet Mitch, [a fictional but realistic] Division Manager of a Family / Child Welfare Agency. Mitch is in his 50’s and has been working with children and families for 30 years. Because he has all the important characteristics needed for caseworker, he serves as a good example. Mitch often states that in his opinion there is four steps to being a success: [1] Follow the policies, statutes and procedures, [2] Consult with others first about your decisions, [3] Always act in good faith, and [4] Remember to document everything you say, hear, what you, and what everyone else does. Mitch is happily married with eight children. He has been fortunate in his life to always have support from loved ones. Mitch has a doctorate decree in Social Work from an accredited University. Mitch started out as an undergraduate working on one of many suicide hotlines. He offered advice and assistance while he learned how to talk with desperate individuals in a patient and factual manner. He learned the art of anger diffusion. Mitch graduated and became a Child and Family adviser with the police force. When police have calls relating to children or families, they like to take specialists along to help them out. Mitch, a ride along, became seasoned during this period of his life. Mitch continued to educate himself while working until he received a doctorate degree. Remember that training and knowledge is just the beginning. A caseworker / social worker needs to be able to put aside their personal prejudices to deal with others in a logical, clinical and helpful manner. As workers go out into the field, they begin to deal with everyday violence and family tragedies that passes before their eyes. Each worker needs to learn how to diffuse their previous formative thought processes in order to become clinical and helpful instead of judgmental. Once a worker has witnessed enough violence, they are able to set aside their normal reactions and deal with situations beyond ordinary in a calm rational fashion. Initially Mitch admits that he felt like he wanted to hit fathers who molested, abused or physically assaulted their own children but this is not an effective way to reunify the family and this is the first goal of child welfare. Today, Mitch has a reputation of having “lot’s of patience.” This patience was learned over time. Mitch has an “open door” policy of rule. No one is ever intimidated to chat with him and he makes a good sounding board and reference of tragedy resolutions because there are really many similarities and patterns that reoccur in most cases of abuse and Mitch has many years of experience in the field. He continues to provide excellent service to his community.


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