Yuckyservice
Bad service...
Bad service... is an evil that persists all over the world, in any industry. It can be found in virtually any and every establishment where the general public has access too.
It comes in very well disguised forms to covertly cover the bad service to greed... but this is not my idea with this hub.
I want to point out the real evil all over, in government, police, supermarkets... every where...
I went around and asked some questions about bad service and was astonished how many people experience it every single day of their lives. Gone are the days when your local shop or repair centre went beyond their "normal duties" to assist and help you to the best of their ability. I guess it's all about money in today's "modern world". I tend to agree with that statement because only the absolute essential "service/work" is provided in order to "please" the customer.
No way.... not any more....
The reasonĀ I wrote this hub is that some time ago I took my car to a local dealer for a service. Whilst it was there I also asked the attendant to have a look at a power issue, coz the vehicle was not delivering any power. I specifically asked for that because I know that they will come back to me with a lame excuse of some kind. Boy, did they amazed me with an excuse that it is only a 1.8liter engineĀ and that I can't expect any "real power" from that engine size. It was no surprise though...
Any how, I took the car into the dealer just beforeX-mas and after 2 days I had to phone them to asked if my vehicle was ready. Their response was yes that it was but certain things with regard to the power problem could not be resolved because it was X-mas time and spares could only be ordered before the new year, which to a certain degree I accepted...
the very next working day in 2010 I took my car back and was promtly promised that it will be done in 2 days. Much to my surprise I had to phone yet in again aftyer 4 days to find out what the problem was. Well eventually I could get my wheels back.
Guess what... with the very first accelaration I could feel that something was not right. I was in a hurry though, and without a car for 7 days already made me a bit anxious.
the very next day I took the darned Ford back and complained bitterly about the the car not performing. I was told I could bring it back on the 23rd when there was an opening and then they can have a look at it again. I almost exploded...
Service...
After the explotion...
Well after I was told that I could make an appointment again on the 23rd I caused such a ruckuss that they had a "look" again and determined that the problem was indeed the carburettor. Incidently I told them to have a look at the carburettor at the very first appointment before X-mas.
Ok, all said and done, new carburettor was ordered wich I'm still waiting for. It has been 10 days now. I think I will have to go through a tantrum again early on Monday morning.
To get back to the point of bad service... Its is amazing how many people just accept bad service. I have changed my attitude towards this and was asked by my kids on various accasions to just behave or shut-up...
No more, I want my service that I pay for and I want it immediately from now on...
I started a blog, and it's still in infancy but feel free to comment. there.
Let's take back our right to get service...