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How to be a good administrative secretary?

Updated on March 31, 2009

3 principles to be an excellent executive secretary

You do not became an executive or an administrative secretary because you have good typing or a good smile, there is steps to go through, but believe me every one could reach that goal and learn how to be a great one. After taking a good secretary course you will learn the basic.

But to be sure of gaining recognition as a secretary and reach the goal of executive secretary you will need to develop certain qualities, in here you will find them, I am sure you will be a great secretary one day!

Keep everything confidential

Confidential

The confidentiality is the main quality of a good executive or administrative secretary. Without this trust between the boss and the employee the confidence is not there anymore. During her years of experience working as a secretary the employee will develop and learn to keep things confidential.

The perfect one because there is, will be able to work and do her job without breaking this point of confidentiality. Believe me there is so many ways you can do that. By talking outside the job about the job it or what is happening. Talking about your boss or his decision or where he goes and its purpose of the trip. Hearing a conversation about something confidential and making your own comments. I can go on and on with the subject but that is not the point. If you cannot hold yourself from gossiping or being too curious being a secretary is not your place at all.

I have been an executive secretary in my young years and believe me I heard many things and saw things that I would never be able to reveal here. I was to be trusty by my boss and because of that I have receive great recognition in my work.

Keep that in mind if you are not able to keep things confidential, change job it is not for you.

Always be honest

Honesty

Honesty along with confidentiality is two great qualities you have to gain to be the perfect secretary.

In over 30 years of work in many companies I have seen that problem, honesty. Is it really a problem? How come people cannot hold themselves when they see an attractive object or a little cashier?

You have to hold yourself, taking even a pin clip for your own purpose without telling it is stealing, you are not honest with yourself and I am also talking about taking the time of your boss company by chatting or playing on computer instead of working.

There is so many ways to be honest here some examples:

The time to chat or play on computer has to be done on your free time, lunch time or at home.

Any object belonging to the company has to stay at the company unless you have asked the permission for it.

The cashier and the money inside it, does not belong to you no matter what excuse you have or even if you want to reimburse it.

The time you work or specify to work has to be fulfilled to his limit unless you ask permission to quit a little earlier that day.

There is reward to be honest, you will gain more recognition for your work, you will get raise easier and you will also get great references to reach your goal as a good executive secretary.

Knowledge, keep on it is a great source of wisdom.

Learn, get more knowledge, learn new skills.

Keep getting knowledge and be interest in new skills. The first time I was hire in a company I was not even able to talk English or write it can you imagine? Now 30 years later I keep challenging myself every day to learn something new.

Anything new coming in the company to improve the quality of the work, like telex, cardex, computer or any other informatics systems, I always make sure to learn it before the person in title of using the systems will learn it. I kept my eyes open and I was teachable.

It is so amazing to learn, it seems there is no end from learning the science is going faster than us from learning. If you are able to be teachable in your job as a secretary you will again go further and you will reach the goal of being an executive secretary. ‘’Never say no’’ it was my leitmotiv along with that other one ‘’you can do it’’

Yes you can learn at any age, I myself will return to university and study in psychology to help me as a secretary in Human Resources and also to deal with my boss, there is so many ways to learn now in year 2009 and more. Give yourself this chance believe me it is great to stay young and to exercise your brain and to be top shape along with the youth in the new computer world.

I will never stop learning from every one young and old from any place in our society or in this world. Learning is such a great way to keep our self alive.

I have been a secretary myself for over 30 years, I remember the first time after getting my course. I was able to reach every level and learn from it, I have establish my own credibility myself and I am proud now to offer my talent to the web.

I would like to have your opinion or comments, if you could take the time I would gladly appreciate it.

Give me your opinion - Feedback, stories, opinion

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    • profile image

      lillian nancy 2 years ago

      thank you very much for this article, i believe i will be a perfect executive secretary.

    • profile image

      aka 2 years ago

      2 much grammatical error n a bit hard to understand at times but the bit i have learnt was really helpful. sure thing!

    • profile image

      Pasrah Setiawan Hia 2 years ago

      Thank you for this article, hopefully I can become a good secretary.......

    • profile image

      anonymous 3 years ago

      hi, mam, i take pleasure be a secretary , thank you for you kind advice and for sharing your days

    • profile image

      anonymous 4 years ago

      i will start my first job on next month and when i read your advices i feel that i can do it..thank tou very much

    • profile image

      anonymous 4 years ago

      Gonna start work as a secretary tomorrow. ..feeling scared but still hoping gonna do my best. Thnks for the tips..:))

    • profile image

      anonymous 4 years ago

      Gonna start work as a secretary tomorrow. ..feeling scared but still hoping gonna do my best. Thnks for the tips..:))

    • profile image

      anonymous 4 years ago

      Thank you for the advice, just now i search the web on how to become a good secretary. Currently, I been experiencing difficulties in office. I know someday I will become as good as I am right now. Just practice and apply your advice in my work, Thank you.

    • profile image

      anonymous 4 years ago

      Thanks a lot for your beautiful & nice tips, it helps me alot in my routine work...

    • profile image

      anonymous 4 years ago

      thank you you really helped me

    • profile image

      anonymous 4 years ago

      i like what you wrote and i know it will help me , i will always keep in touch.

    • profile image

      anonymous 4 years ago

      i like what you wrote and i know it will help me , i will always keep in touch.

    • profile image

      anonymous 4 years ago

      how do i perfect myself in becoming a good secetary.

      apart from my Higher National Diploma, which am in my final year. what do i do next

    • Angelonearth2001 profile image
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      Angelonearth2001 4 years ago

      @anonymous: Thank you for your comment, please ignore and go further this problem.......believe me any boss can see the dedication in one person if this person is truly seeking to show her best and have the best attitude........... The positive is stronger then the negative! Just believe in yourself.....

    • Angelonearth2001 profile image
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      Angelonearth2001 4 years ago

      @anonymous: Thank you very much.......

    • Angelonearth2001 profile image
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      Angelonearth2001 4 years ago

      @anonymous: Thank you for your comment, no one can do that but yourself.......by your exemple, your dedication in your work, by your anticipation in your boss need, by your rapidity in your work and your perfectionism in doing the work. By learning more skills that is needed in the company........I was also always the first to be aware of new job opening in the company...and ask to learn what they needed to apply for the job......not to apply but to show interest.........showing interest in the company by many way or attitude is a great accomplishment..........go you can do it......believe in yourself.!

    • Angelonearth2001 profile image
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      Angelonearth2001 4 years ago

      @anonymous: Thank you, of course countries are different.......but keep believing in yourself.......and you will succeed.....! It takes only one opportunity to guide you to success........you can do it.

    • Angelonearth2001 profile image
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      Angelonearth2001 4 years ago

      @anonymous: Thank you if you said you are slow, it will help you to do more typing.......I remember when I have switch from typewriter to keyboard I have done exercise took any book and do some chrono of my time.......... did that alot.......why cause before the electronic typewriter it was hard to use the keyboard of the typewriter........and so easy to use a keyboard.........my fingers were too fast....i had to adjust....... the more you type without looking at your keyboard the faster you will get...........good luck

    • Angelonearth2001 profile image
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      Angelonearth2001 4 years ago

      @anonymous: thank you and good luck

    • Angelonearth2001 profile image
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      Angelonearth2001 4 years ago

      @anonymous: Thank you good luck

    • Angelonearth2001 profile image
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      Angelonearth2001 4 years ago

      @anonymous: your welcome good luck

    • Angelonearth2001 profile image
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      Angelonearth2001 4 years ago

      @anonymous: Thank you good luck!

    • Angelonearth2001 profile image
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      Angelonearth2001 4 years ago

      @anonymous: Thank you very much, when I have began about 30 years ago and more we did not have any informatic or computer so improving yourself in every department even if it is a dictaphone could be helpful, the most efficient skill is be yourself and have passion in this department, Good luck!

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      anonymous 4 years ago

      Thanks a million but I need some cash to further my education, any help?

    • Angelonearth2001 profile image
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      Angelonearth2001 4 years ago

      @anonymous: thank you

    • Angelonearth2001 profile image
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      Angelonearth2001 4 years ago

      @anonymous: Thank you for your comment...in many comments reply I have gave those ideas to help but if you have specific question let me know good luck

    • Angelonearth2001 profile image
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      Angelonearth2001 4 years ago

      @anonymous: Like I did comment on previous reply on other comments, first of all be yourself, have confidence in yourself and to help you in english writing or oral communication I suggest that first you do a lot of crossword puzzle......do lots of reading of all kind.....For oral communication that is good to do some work in customer service as a back up job.....it will help you deal and talk with people.....if you have a church ask to do speech there.....it does help also..... giving you all the avenues possible to go for success will great you with success..... good luck

    • Angelonearth2001 profile image
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      Angelonearth2001 4 years ago

      @anonymous: Hello thank you for your comments, yes you can do what ever you can if you have passion in your work, when your work start to be boaring it means you need to reajust yourself or the climate. But focus on do the best on each job you do then promotion will come in time.......but go slowly with assurance instead of going too fast and making error!....... Good luck.....you will do good!

    • Angelonearth2001 profile image
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      Angelonearth2001 4 years ago

      @anonymous: congratulation and the best is to believe in yourself and anticipate the boss need also...! Have a great time with this passionate work

    • Angelonearth2001 profile image
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      Angelonearth2001 4 years ago

      @anonymous: Thank you very much!

    • Angelonearth2001 profile image
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      Angelonearth2001 4 years ago

      @anonymous: And also thank you so much for your comments......it please me!

    • Angelonearth2001 profile image
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      Angelonearth2001 4 years ago

      @anonymous: To perfect yourself is easy, first of all, have confidence in yourself, try to develop that, make sure you develop also the confidentiality instead of the curiosity. Boss does like when we do take a step further but make sure you do it in the right way with no error.......so that is mean anticipation. I have done a lot of crossword puzzle it did help me in my writing and also with new words. But mostly is be yourself and listen to your instinct......the more you go forward with passion the more success you will get. Good luck......

    • Angelonearth2001 profile image
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      Angelonearth2001 4 years ago

      @anonymous: Thank you very much for your comment, keep it up and you can succeed as much as I did myself....

    • profile image

      anonymous 4 years ago

      BLESSING JUAN ARINZE

      Am studying secetarial studies in school am in my final year, i really want to become a cofidential secetaryin future.

    • profile image

      anonymous 4 years ago

      I love this great challenge u took upon yourself and the outcome success. It will really help me to move higher as a secretary

    • profile image

      anonymous 4 years ago

      I love this great challenge u took upon yourself and the outcome success. It will really help me to move higher as a secretary

    • profile image

      anonymous 4 years ago

      Good topic. Excellent Job.

    • profile image

      anonymous 4 years ago

      Bopha

      Thank you for sharing good experiences. Now I start to work as an administration assistant, so I hope can do it well by using your experience.

    • profile image

      anonymous 4 years ago

      Hi thanks for sharing these ideas, in which its great. To be honest, i am a graduate degree student with BA in industrial relations and Public Administration and Management, and i really want to share appreciation that been a secretary after my graduation motivated me to become an administrative Assistant at another workplace. I do salute been a secretary and easily climbing up. Thanks

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      anonymous 4 years ago

      i was so confused what is secretary means and what is the mean function of that work, when it come of secretary work i am very afraid to that because i am not good for English writing & oral communication. now thru this site i learn how to become a secretary function and i proud to say ' i can do it more'

    • profile image

      anonymous 4 years ago

      thank you so much for sharing your ideas with us. please give us more of your ideas, skills which has kept so long in your field.

    • profile image

      anonymous 4 years ago

      that's great......

    • profile image

      anonymous 4 years ago

      Thank you

    • profile image

      anonymous 4 years ago

      After all these years I realize that I want to be a SECRETARY. I have worked for the most part in the hospital(patient accounts, finance, urgent care); and, in a legal arena as an advocate. Thank you for all the information you've provided. I've been wondering where i should take classes to develop more skills.

    • profile image

      anonymous 4 years ago

      thank you. i really got points that will help me in my carrier.

    • profile image

      anonymous 4 years ago

      Thank you.

    • profile image

      anonymous 4 years ago

      So glad to have access to your site. I really got points that will help me in my carrier. Will like to have more on this.

    • profile image

      anonymous 4 years ago

      I'm, happy to have read your article, it has really inspire me a lot.

    • profile image

      anonymous 5 years ago

      Am really very happy to have find something like this to help me learn more about been a good secretary, i what to be an executive secretary but a very slew person in writing and in typing, but with what i have red i hope to do better. i really want to appreciate this site for the information...... Thanks

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      anonymous 5 years ago

      Thank you for this informative article. I have been a secretary for many many years, i've been confidential and honest and trying to learn new things that come my way, but still i'm not being recognize. Power struggle and politics seems everywhere in my workplace.

    • profile image

      anonymous 5 years ago

      My name is Helen,

      Am a reception Secretary, I want to improve and make my Boss truth in me

    • profile image

      anonymous 5 years ago

      Thank you so very much. I am so much inspired by this article.

    • profile image

      anonymous 5 years ago

      am very very exited dis idea really encourage me about learning more, but what are the skill a good secretary should possess

    • profile image

      anonymous 5 years ago

      It is really a nice article but some time our honesty & dedication towards the work is unseen by our boss due to spy work by our colleague

    • profile image

      anonymous 5 years ago

      The article is quite educated and informative.It really enriched me ,thanks a million... and keep inspiring us,ok?

    • profile image

      anonymous 5 years ago

      @anonymous: It take time and confidence and honesty we need to proove ourself but when the trust is there the relation is great!

    • profile image

      anonymous 5 years ago

      this is a great one, but how can u gain that trust from your boss?

    • profile image

      anonymous 5 years ago

      @anonymous: nope but that is professionalism you cannot do that r you could be fire

    • profile image

      anonymous 5 years ago

      Is there a law about a secretary giving out personal and private information about an employee to other colleagues in the work place?

    • profile image

      anonymous 5 years ago

      For the other comments thank you very much yes I have been working as a secretary for long, and I have trained secretary also, my last job was president assistant for a company of over 500 persons.......

      But I am right now an author I have published my first book this october 2012 in french it will be translate in english in a couple of year when the french market is all done....so I do conference but my work as a secretary help me a lot in what I am doing right now cause everything is in order I know where I go..........keep it up.........you have choose a great job.......

    • profile image

      anonymous 5 years ago

      Britney be my guest try to do it in 3 language then without any error............i am published in english and in french I have at least done the article and the credibility like you said is to have acquire the experience over 30 years.......so before doing correction on others focus on the non judgment and go into the inside of the article............

    • profile image

      anonymous 5 years ago

      I don't mean to be rude, but there are so many grammatical errors in this article I'm not sure what to think.

      All the errors aside, I definitely appreciate all the help I can get to make myself a better secretary. Thank you.

    • profile image

      anonymous 5 years ago

      i really appreciate this article just started working as a secretary about a month ago i've really learnt some things from this article and would really want to learn more.thank u so much

    • profile image

      anonymous 6 years ago

      This is indeed a resourceful article. I've been working as a secreatry for a little longer than half a year and must say it's really a very challenging position. The article has helped me to understand more about my job. Many thanks for that.

    • profile image

      anonymous 7 years ago

      @anonymous: Thank you very much that is very nice of you to say that to me. Tell me what does this message brought to you, are you working as a secretary or something similar to that.?

    • profile image

      anonymous 7 years ago

      Great i will say you have done with this message. i wish to get to know you face to face or voice to voice so that you can help me out. Thank you and God bless you.