I did not certify on the day's assigned and customer service was closed in that particular Saturday and was sent an ineligible letter for no good cause. I am now loosing 3 weeks of unemployment for this reason. Anyone can help me. What are some good causes for not certifying. I told them I couldn't certify online for some reason and whne I inally tried calling on that Saturday they were closed the denied my request. Why can I tell th now?
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