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THat's too true. Most of the time people don't focus on tasks - they just focus on grumbling and gossip and that's where trouble begins indeed.
Listening is important and knowing when to carry on or participate in a conversation will come naturally!! So agree.
My husband always has a rule about thinking for a minute before speaking - it usually works for him. It's always so important!
That's so true, Msorensson!
Saying the right thing at the right time is most difficult indeed!
That makes complete sense, Ann! Thanks for sharing!
Patience and tact, khangeeee, indeed!