The Compliments Department - In Praise of Good Companies, Services & Products
A Shout-Out for Companies, Services, and Products that Deserve Compliments
OK, there are plenty of good things to talk about in this world and some of them involve companies, services, and great products. We're here to give a high-five to some that shine out - deserving compliments for the services or products they provide. Some are also going beyond the norm with charitable spirits and green efforts. Nice.
Here's our chance to throw a little praise toward our corporate giants and small businesses that make a difference and stand out in the crowd.
If you simply MUST gripe about something, head over to the Complaints Department - the door's always open.
Companies that Deserve Compliments
Here's a growing list of companies that deserve positive attention. Some will get glowing compliments; others have their down sides but we'll ignore those here (maybe).
Squidoo's First - Of Course!
You won't find a better place to settle in and create informative pages. Each lens is truly an opportunity to share the things you know - not to mention the potential for promoting products that you love. The forums are absolutely wonderful, too! So, hop on in and set up your own Squid-space (otherwise known as a lens).
Massive amounts of complaints are out there, but this is a great solution for those who can't have Internet access through cable or broadband. Yes, when it rains, the satellite can go out, but in our experience only briefly. If an ice storm blows through, the same. But the mass of complaints seem to center around customer service (no surprises there.) Heaven help us, there. Until we need it, though, HughesNet gets a big compliment for reliability.
Amazon Gift Cards - if you've shopped for gift or debit cards lately, you've probably seen all those little extra charges such as expiration, service fees, purchase fees and even usage fees. Not so with Amazon. This is the only gift card that makes sense (outside of cash). No limit on when to use it and it's free, free, free - all the way around. What's not to like about that?
Amazon Goes Above & Beyond - Recently I ordered on-line, but got a message the product was out of stock and they didn't know when it would be back. Unfortunately, it was discontinued in that particular quantity (OTC supplements). Amazon reps went well beyond the call of duty. Someone, somewhere, contacted the manufacturer and arranged for a special shipment in a slightly different quantity at no extra charge. Now, that's customer service.
--Contractors who show up when they say. The bigger the city they come from, the better. Unless it's a painter that gives you 30 minutes notice to clear out the cabinets.
--Furniture stores that take old mattresses away (then put them out on the back dock for someone to "find").
--McDonald's coffee - yes, in years past it was better suited for powering a lawnmower - in taste, not in strength. If you haven't popped in lately for a brew, give it a try. The company changed its formula and now produces a pretty good cuppa joe.
--Wal-Mart - while there are very few things that we find to be good, they get high marks for their new "site-to-store" shopping option. Some online items are marked lower than the in-store counterparts. And you can avoid paying shipping by having them delivered to the store closest to you. We can't vouch for the pickup process - that was, after all, having to deal with a Wal-Mart employee.
--Travelocity - The agents there are as nice as any personal reps we had in the "old" days. By phone, they'll walk you through making changes or cancellations. While we miss the personal assistant approach of our dedicated agent from years ago, this is certainly nice to have.