ArtsAutosBooksBusinessEducationEntertainmentFamilyFashionFoodGamesGenderHealthHolidaysHomeHubPagesPersonal FinancePetsPoliticsReligionSportsTechnologyTravel

How to Make a Phone Call to Someone You Don't Know Well

Updated on May 24, 2013

Making a Phone Call

Source

Making a call to the unknown

I hate making phone calls to people I don't know. I hate having to introduce myself and explain who Ia m an why I am calling. I think it is because I always say something that doesn't make sense or isn't quite right. I love the show Big Bang Theory and I feel like Raj's social anxiety ridden girlfriend, Lucy, when I have to call someone I don't know.

Text messages have taken over the air way but there are still many times you actually have to call someone and talk to them.

Making Calls to the Unknown

Types of Phone Calls
Personal Phone Calls
Personal to a Business Phone Calls
Business to Business Calls

Personal Calls

If you are making a call to set up a child's play date, meet up with someone new, or even a date it is important that you think out ahead of time what you want to say and what the objective is for making the call. It is never more awkward to call someone and then not know what to say or how to steer the conversation. Make sure you know the name of the person you are calling and how to properly pronounce it. Nothing is more embarrassing than call the new person by the wrong or incorrect name.

Don't keep the person on the phone for too long, keep it short and simple.

Make sure they know who is calling.

"Hi this is Jane Doe, my daughter Julia is in Jessica's class. We were wondering if you would like to meet at the park Tuesday or Thursday this week?"

I introduced myself and the connection in case they don't recognize my name off the bat. I am one of those people that doesn't always know who people are out of context. i had a plan in place and put the ball in their court.

Personal Call to a Business

Before you call a business write down a list of question you need to ask and things you need to know. Typically you are calling for a purpose make sure that purpose is defined.

Make sure you know where you are calling, whom you need to talk to and what information you need to get. Make sure you are calling during business hours if it is a local business.

Business Calls

Source

Business Calls

Have a clear purpose of why you are calling state whom you are and what this is in reference to. make sure you are talking to the correct person before giving your life story. Don't spend 5 minutes on a spiel that you really need to say to a sales associate to their secretary.


Introduce yourself and the company you work for. Be specific about whom you need to speak with and make sure you are speaking with the correct person. Tackle the business at hand with a professional demeanor and remember that you are representing your company not just yourself.

Can You Hear Me Now?

Try not to make these call from your cell phone in a poor reception area or when you are running low on battery. These are important calls that you don't want to drop because it creates a negative impression onto the receiver of the call.

Phone Etiquette

Be polite, speak clearly and pronounce your words. Do not use slang terms or "neighborhood" language. Use proper English with a respectful tone. remember that it is harder to convey your thoughts and feelings over the phone because they can not see your facial expressions. This is not the time for jokes or sarcasm.

Comments

    0 of 8192 characters used
    Post Comment

    • CarlySullens profile image

      Carly Sullens 

      5 years ago from St. Louis, Missouri

      Sometimes I like to write down my key thoughts on paper before I talk to someone unknown. Great hub.

    • NornsMercy profile image

      Chace 

      5 years ago from Charlotte, NC

      I'm so bad about talking to other people on the phone... strangers AND people I know! I have to bite my tongue so I don't use slang...

    working

    This website uses cookies

    As a user in the EEA, your approval is needed on a few things. To provide a better website experience, hubpages.com uses cookies (and other similar technologies) and may collect, process, and share personal data. Please choose which areas of our service you consent to our doing so.

    For more information on managing or withdrawing consents and how we handle data, visit our Privacy Policy at: https://hubpages.com/privacy-policy#gdpr

    Show Details
    Necessary
    HubPages Device IDThis is used to identify particular browsers or devices when the access the service, and is used for security reasons.
    LoginThis is necessary to sign in to the HubPages Service.
    Google RecaptchaThis is used to prevent bots and spam. (Privacy Policy)
    AkismetThis is used to detect comment spam. (Privacy Policy)
    HubPages Google AnalyticsThis is used to provide data on traffic to our website, all personally identifyable data is anonymized. (Privacy Policy)
    HubPages Traffic PixelThis is used to collect data on traffic to articles and other pages on our site. Unless you are signed in to a HubPages account, all personally identifiable information is anonymized.
    Amazon Web ServicesThis is a cloud services platform that we used to host our service. (Privacy Policy)
    CloudflareThis is a cloud CDN service that we use to efficiently deliver files required for our service to operate such as javascript, cascading style sheets, images, and videos. (Privacy Policy)
    Google Hosted LibrariesJavascript software libraries such as jQuery are loaded at endpoints on the googleapis.com or gstatic.com domains, for performance and efficiency reasons. (Privacy Policy)
    Features
    Google Custom SearchThis is feature allows you to search the site. (Privacy Policy)
    Google MapsSome articles have Google Maps embedded in them. (Privacy Policy)
    Google ChartsThis is used to display charts and graphs on articles and the author center. (Privacy Policy)
    Google AdSense Host APIThis service allows you to sign up for or associate a Google AdSense account with HubPages, so that you can earn money from ads on your articles. No data is shared unless you engage with this feature. (Privacy Policy)
    Google YouTubeSome articles have YouTube videos embedded in them. (Privacy Policy)
    VimeoSome articles have Vimeo videos embedded in them. (Privacy Policy)
    PaypalThis is used for a registered author who enrolls in the HubPages Earnings program and requests to be paid via PayPal. No data is shared with Paypal unless you engage with this feature. (Privacy Policy)
    Facebook LoginYou can use this to streamline signing up for, or signing in to your Hubpages account. No data is shared with Facebook unless you engage with this feature. (Privacy Policy)
    MavenThis supports the Maven widget and search functionality. (Privacy Policy)
    Marketing
    Google AdSenseThis is an ad network. (Privacy Policy)
    Google DoubleClickGoogle provides ad serving technology and runs an ad network. (Privacy Policy)
    Index ExchangeThis is an ad network. (Privacy Policy)
    SovrnThis is an ad network. (Privacy Policy)
    Facebook AdsThis is an ad network. (Privacy Policy)
    Amazon Unified Ad MarketplaceThis is an ad network. (Privacy Policy)
    AppNexusThis is an ad network. (Privacy Policy)
    OpenxThis is an ad network. (Privacy Policy)
    Rubicon ProjectThis is an ad network. (Privacy Policy)
    TripleLiftThis is an ad network. (Privacy Policy)
    Say MediaWe partner with Say Media to deliver ad campaigns on our sites. (Privacy Policy)
    Remarketing PixelsWe may use remarketing pixels from advertising networks such as Google AdWords, Bing Ads, and Facebook in order to advertise the HubPages Service to people that have visited our sites.
    Conversion Tracking PixelsWe may use conversion tracking pixels from advertising networks such as Google AdWords, Bing Ads, and Facebook in order to identify when an advertisement has successfully resulted in the desired action, such as signing up for the HubPages Service or publishing an article on the HubPages Service.
    Statistics
    Author Google AnalyticsThis is used to provide traffic data and reports to the authors of articles on the HubPages Service. (Privacy Policy)
    ComscoreComScore is a media measurement and analytics company providing marketing data and analytics to enterprises, media and advertising agencies, and publishers. Non-consent will result in ComScore only processing obfuscated personal data. (Privacy Policy)
    Amazon Tracking PixelSome articles display amazon products as part of the Amazon Affiliate program, this pixel provides traffic statistics for those products (Privacy Policy)