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How to deal with rude clients

Updated on March 31, 2011

How to deal with rude clients

 Hello to all of you self employed women and men:

I have recently had to deal with this very rude client. I am self employed and I work by appointment only.  This one particular client has tried my very last nerve, never making an appointment, just calling at the last second and expecting to get in,paying late etc...excuses up the yin yang. So finally I said that I would no longer give them the benefit of purchasing a package or getting a discount ever again if they didn't make an appointment before a certain date. It has worked wonderfully. I haven't heard from them in three weeks. I gave them, one months notice, 2 weeks notice and then just today was the last day of my special. So it is their loss and my gain. They will never again get in to see me unless they make an appointment and they will never again be offered a discount or special.  Sometimes you have to play the tough love card and that's the only way some people can learn, when it hits thier wallet.  Also they may learn a little more respect for you and other self-employed workers in the future. I feel very relived for standing up for myself and not being bullied by a client who thought their time was worth more than mine. I choose to spend my time and energy on clients that actually make appointments and pay on time. I will never again just take someone at the last second. I need to be shown respect. You know they make an appointment for a dentist or doctor etc... so why not me? Well all the best, to all of you self -employed workers. Be strong! Stand up for yourself! Know that your time is worth just as much as any other professional!!!! All the best!!!! Hope this helps :o)

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    • moneyfairy profile imageAUTHOR

      Money Fairy 

      5 years ago from New Woodstock

      Thank you Expresso10 for stopping by and for your nice comment!

    • Express10 profile image

      H C Palting 

      5 years ago from East Coast

      Very good tips. People who put others first are more likely to allow others to cross boundaries, even those that are clearly laid out.

    • profile image

      moneyfairy 

      7 years ago

      Niki,

      I was just wondering how you gracefully kicked some of your clients to the curb as you said . :o)It would be helpful just for future reference :o) Thanks.

    • profile image

      moneyfairy 

      7 years ago

      Thank you Niki. :o)

    • Niki Hampton profile image

      Niki Hampton 

      7 years ago from Oregon

      Clients can be especially difficult to deal with. You feel like you need their business, but you also don't want a reputation of being a door mat. I definitely have clients I've kicked to the curb. Good for you!

    • profile image

      moneyfairy 

      7 years ago

      Thank you very much cupid51 :o)

    • cupid51 profile image

      cupid51 

      7 years ago from INDIA

      I think that this is a good stand. Everybody has the right to set the benchmark for their tolerance as well as their self esteem. If we do not respect our self, nobody will respect us.

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