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Working in public: Five things I notice about everyday people

Updated on February 7, 2013


i decided to make a hub about five different things I notice about people who come to my place of business. Some of these you may find interested and some you may think it's nothing really worth reading about. I am more accustomed to working in offices and ever since I started working at my new job, which has been current one for awhile now, I have learned a lot about human beings and their behaviors.

1. Talking on the phone while conducting business

This is something that wasn't new to me but I didn't know that this occurred in so much abundance! Many people don't want to let go of the cell phone and it seems distracting to both parties. There was one occurrence where a patron get annoyed because he wanted cashback and he didn't say anything to me about how he needed cash back. Why? Because he was on HIS PHONE!! I got blamed for the "mistake" which I shouldn't be surprised because a lot of people have too much pride and don't want(or like) to take some responsibility in their daily lives. I have gotten used to it, but It would be best to at least put the conversation on hold until the transaction/business matter has been taken care of.

2. The eyes have it! And then some

This is something I wish I could get every single day I am at work! :) Every so often I get a beautiful female patron who shows in her eyes and sometimes in her general body language that she is interested in at least talking. I have had female patrons who seem to tilt their head to the side and look directly in my eyes, smile. This makes me feel so good and it does help brighten up my day.

The quote "smiles are contagious" in my opinion is very true. Whenever I see a smile that's beautiful, I definately smile back! I really wish everyone would do this no matter where they are, these are kinds of things the world needs, no contempt or bitterness. I really do think as well that the world would be a better place in part because of this. So, try to smile, brighten someone's day! :D

3.Being silent

It feels like talking to a wall in a way. Some of them are in a bad mood, some are anti-social, some aren't used to you yet, and some are shy. I deal with a lot of people who seem very silent or just say very little. I find it very interesting to deal with shy people because I used to be very shy myself. I think a few people here and there view me a silent type which isn't all that true. I have my moments where I am quiet and say very little. I think after seeing certain ones who are regular patrons I start to wonder things like "what do they feel about politics?", "how do they like living out here?", "what are their petpeeves?", "what do they enjoy doing in their freetime?".

4. General rudeness

It's everywhere and working in certain industries you have to take it with stride. Heaven forbid you touch the wrong cigarette box, you wouldn't want to annoy the customer! I've noticed many customers don't like to say thank you or acknowledge you. Some of them you just get used to because you see them often. People can be very inpatient which isn't a surprise to me, but I felt like some people expect things to be done with lightning type speed. "I have things to do", well so do I. When their expectations don't get met, they become annoyed and agitated and at times take things out on you. If we run out of certain cigarettes, that's something that shouldn't be fault. People aren't willing to accept that there is a reason for everything.

I have days when there is no real rudeness and I wish it was like that everyday. I have learned from a former coworker to swallow my pride and not all these things bother me. If I did, then I would be very miserable at my job and life is too short for that.

5.Exposed injuries

Bloody hands, abnormal bumps on the hands, stab wounds, gunshot wounds, common colds, and then some I have encountered. It is extremely uncomfortable when doing a transaction with someone who has a bloody bandage wrapped around their hand!!! I make it a point to be very careful with that! I also have a lot of customers who cough and sneeze all over the place and I have to handle money from them. I don't that personally but some people don't seem to know etiquette with coughing and sneezing. It gets so annoying at times I must admit. I always put my well being first and foremost under those circumstances. I remember one time I had a customer who did have a wrapped bandage around his hand and he handed me money. I made sure to use a lot of hand sanitizer after that!


This was a simple hub about things I noticed about people when they come into my workplace from my perspective and how I deal with all sorts of people from different walks of life. Working in public places like stores, libraries, banks, gyms, zoos and so on, you can really learn a lot about yourself and the world around you. If it weren't for my job, I wouldn't know as much about people as I do now!

“When you are joyful, when you say yes to life and have fun and project positivity all around you, you become a sun in the center of every constellation, and people want to be near you.”
Shannon L. Alder

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