Yes, I forgot someone's name and felt terrible. I worked at a bookstore and this gal came in to order one of the HP books. She was a member of our church (my husband was the pastor at the time). She was so sweet and so grateful for my help but when I ordered her book, I had to have her name and did not know it.
I had to swallow my pride and ask her name but I really felt bad because she knew who I was and my name and I just drew a blank. I can remember numbers after one glance but names are hard for me.