easy,when we jus say am sorry without affection or meaning it, doing this the hurt still lingers and it becomes hard for you to move away from the hurt that youv'e been cause by that person. so how do we truly forgive is to first acknowledge where we went wrong first even if you werent the one who started it, this creates a more comfortable setting so the other person will be able to point out their flaws just to show they are sorry and the emotions can flow freely. but the "forget issue" i think thats just a phrase thats added can't really be done, i feel you will always remember. thanks.
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