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The Problem with Empty Apologies

Updated on March 23, 2019
Carola Finch profile image

Carola is a Christian writer and author of several books. She writes about Christian living, relationships, and other topics.


As Christians, we get that we must forgive other people. If we do not, God will not forgive our sins, so the stakes are high. There are people in our lives, however, who are insincere when they say they are sorry for doing harmful things or saying hurtful words. They may be repeat offenders who keep doing the same wrong things again and again and then try to fix things with an apology. Forgiving them is very challenging.

How Christians Should Respond


Some people think that forgiveness is all that is needed and the victim should “get over it.” They may pressure the victim to act as if nothing had happened. Under this kind of pressure, the victims may feel if they are being condemned for having a wrong attitude towards their transgressors, even though the victims have probably done nothing wrong. Victims may fear that people will think they are unforgiving or hateful if they chose not to accept the apology and hold the transgressor at arm’s length

Forgiveness is a necessary step for every Christian, no matter what the offense. I recently received an apology from an acquaintance. He made some hurtful remarks that questioned my sincerity as a Christian and criticizing my ability to serve in various ministries.

When I forgave the person, I was able to see him at church without feeling resentment and hatred stirring inside of me, or plots for revenge. I also felt sure that God was pleased that I had pardoned him.

He had, however, destroyed my trust in him. I did not want to speak to him beyond a required greeting or be around him. I was wary and afraid that he would hurt me again. I am willing to keep an open mind as to whether his apology was sincere, but in my heart, I believed that it was not. I think that he had ulterior motives for apologizing to me. His apology came months after the hurt after some pressure from other people.

Hold the person accountable

The problem is that sin has consequences and impacts a relationship whether the victim decides to forgive or not. Sin could involve a crossing of personal boundaries, a violation of trust by a friend or loved one, or hurtful remarks. Victims have the right to do whatever they need to do to protect themselves from the transgressors, even if it means cutting off or limiting a relationship.

Why transgressors apologize

When someone sincerely apologizes, they not only admit to wrongdoing, they commit themselves to change. They promise not to do it again. Empty apologies, on the other hand, are offered to serve the transgressor not the victim.

Transgressors may make empty apologies because they have something to lose. They fear that people will think badly of them if they do not say they are sorry.

They may lie to keep friendships or relationships with their mates. If they have a position in the church or in a ministry and transgress against a member or ministry-co-worker, they may fear losing their position if they do admit their fault.

The transgressors may also apologize to be able to hold on to their ministry and look good in the eyes of their superiors.

Watch for a spirit of malice

Some people set themselves up as enemies by lying out of hearts full of malice (Psalm 8-9). We Christians need to be alert and cautious around these people. These transgressors will say or do anything to fulfill their agendas. God hates people with lying lips, but he delights in trustworthy people (Proverbs 12:22-34).


Some transgressors carry on offending others repeatedly and think that all they need to do is to apologize to escape accountability. Some Christians think that an empty apology is enough, and that the victim should re-instate their trust and overlook the harm done. If the victims do not comply, some well-meaning Christians make the victims feel guilty if they struggle to trust the transgressor or keep them at arms length.

Trust issues

Although forgiveness is a necessary step for Christians, trust is not. For example, a wife is continually verbally or physically abused by her husband. He hits her, and then apologizes the next day with flowers and a sparkling bit of jewelry. The transgressor is using the apology for his own selfish purposes – to force his wife to carry on in his marriage with no consequences for his behavior.

How friends and supporters can help

  • Be supportive if someone decides to end a relationship or their marriage because of issues such as substance abuse, physical, emotional or sexual abuse
  • Do not judge them if they decide to cut off contact with transgressors
  • Assure the victims that whatever happened was not their fault
  • Make the church a safe place – a victim may need to have the abuser banned from attending the victim’s congregation

The problem is that the wife has already had her trust violated – her trust that her husband would treat her with respect and love. Trust is something that is earned and not just automatically given. Someone who has been offended can be as unyielding and harder to be won than a walled city (Proverbs 18:12).

If the transgressor shows no signs of acknowledging their wrongdoing, repentance, or a willingness to change their behavior, they cannot be expect that their victims will trust them. An empty apology is like a lie that God hates.

Concluding thoughts

Victims may have doubts whether apologies are sincere or empty. They can chose to give the transgressor the benefit of the doubt, but want to limit their time with the person or end a relationship. The perpetrators’ words and actions over time will show whether or not they are being honest.

I do believe that people can change, however. Now that a lot of time has passed, I am keeping an open mind about this person. I am willing to look for the fruits of sincere sorrow, and allow him to try to rebuild my trust in him. My God is a God of mercy, and I can do no less.

© 2014 Carola Finch


Submit a Comment
  • profile image


    2 years ago

    Thank you for sharing some of your experience in the context of the important challenges faced with apologies are empty. An amazingly helpful book on this topic comes from Chris Brauns, Unpacking Forgiveness. It is an important book for Christians from the first to the last word.

  • mothersofnations profile image

    Mothers of Nations 

    6 years ago

    Wow, this article hits close to home. I have experienced and witnessed this very thing occur time and time again in the past and if only more would understand it in the way you have so clearly explained here.

    You are absolutely correct about the requirement of forgiveness - but not trust. The Lord does not tell us to stay used and abused - there are many scriptures that show love and respect should go both ways. Turning the other cheek does NOT mean allow the behavior - it means forgive and do not seek revenge - and we are free to walk away. I pray for the gift of discernment and for guidance, for anyone who thinks any different.

    Powerful article! Voted up and shared! God bless you!

  • Ann1Az2 profile image


    6 years ago from Orange, Texas

    Well thought out hub. After all, Judas was sorry, but he didn't change his attitude and wound up hanging himself. Being truly sorry involves a change in action - repentance. Well done and voted up.

  • MsDora profile image

    Dora Weithers 

    6 years ago from The Caribbean

    "Forgiveness is a necessary step for Christians, trust is not." Thanks for making that clear; in the meantime, we can be patient about rebuilding that trust. Helpful insights!

  • FlourishAnyway profile image


    6 years ago from USA

    It's important to protect oneself psychologically from additional damage in the face of someone who is not truly sorry. If they are incapable of sorrow, sometimes it's time to cut ties.

  • ologsinquito profile image


    6 years ago from USA

    People with stubborn personalities are not likely to be able to sincerely apologize for what they've done wrong. We have to forgive them anyways.


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