Some people are abusive.
Some others are merly short to the point, curt in their replies, cut and dry, and are viewed , by the more sensitive as being abravise or offensive.
I am among those who are cut and dry.......staight to the point ....though I am not without sensitivities.
Without being privy to the details, I can not say who is being what.
For instance.....WHY would you ask a question that you already know the answer to? Are you an attorney? Whose energies do you wish to test? I have little patience for those inquires, perferring to assist those who do not know...........