Zalora Review - An Online Asian Clothing Store
The interface of the website is simple. Sometimes there's a slight lag in fps, but I think it more of a browser problem than website problem. Ordering using the website is simple. Just add to cart and pay for the items. Although a quick checkout button would have been useful for those who wanted to purchase a single item and wanted a speedy checkout. They also give you the option to pay by depositing into a bank account. It useful for people in my country as there are a lot of people who either don't own a credit card or don't know how to use one.
The delivery was speedy, well most of the time. Sometimes it takes about more than 3 days to deliver. The delivery man didn't ask for any signature. Sometimes he even leaves the box outside my house. Zalora should really change their delivery agent.
Product Quality & Return Policy
The first item I ordered was a wallet claimed to leather. This was my mother's choice not mine. I personally hate leather. The wallet seemed looked fine, but I realized it wasn't leather. I was glad and disappointed. The placed false info about their products in their website. I also bought a pair of sandals. The sandal had snapped within a month of use. I then ordered a leather belt to see if it was leather or not. Again the product wasn't leather. The quality of the product was good but the information they had given was false. I had returned the sandals I ordered due to size being to small. They had a 30 return policy, so I returned the sandals. They provided the materials all needed to return the item. They even paid for postage. The whole refund process was solved in a week.
The offer great services and very affordable products. Although the website may contain false information about the product and the product may sometimes be of low quality. They offer great service. I would buy from them just for the great service they offer. The reason they may sometimes have false information about the products is because some of the items they sell are from people outside of Zalora. Yes, Zalora allows merchants to sell their products at their website. Here is a coupon code for new buyer, ZBAPyfu . It will reduce the original price by 15%. This will be the end of this article, thank you for reading and have a nice day.