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What to do when your haircolor goes wrong

Updated on February 9, 2015

It's not as bad as you think.....

Even with the best preparation sometimes your hair color just doesn't turn out how you were expecting it. From time to time this will happen for various reasons. What we want to do is get you back to good hair with minimal drama.

First things first is to try to figure out why this actually happened. Hair color both natural and artificial are fantastic topics that have been studied by hairdressers and people for thousands of years.

Did you know that the ancient Egyptians and Romans had various ways for altering the color of their hair. There was no Lady Miss Clairol back then! They used things like a metal comb dipped in vinegar. Can you imagine how that might mess up your hair color?!?

*the photos on this lens are mine*

Don't Watch If You Are Afraid Of Bad Haircolor!!!!

Call A Hairdresser!

So, what happened?

What went wrong? Did you grab the wrong color? Was it a miscommunication?

If you did it to yourself then it is important to know what products were used. Write down the shade you used and any information that you can remember. This will help your hairdresser determine the steps to take you to where you want to go.

If it happened at a salon then there are two ways it could happen. 1. the hairdresser didn't listen during your consultation. 2. there was an error in application or formulation. If they feel that they can fix it, let them. If you feel they are not confident, you may want to speak with the salon manager or owner and see if there is someone else than can fix the problem.

What do you do now?

First, take a deep breath.

If you don't have a hairdresser or colorist start searching the web for salons that focus on color correction. Yahoo local is a great place to start. People will write reviews about salons in your area. Try to remain calm. Go to a salon that will take time to do an in depth analyis of your hair and consultation for your situation. Make sure that you find out the costs for all steps involved. Many times color correction isn't resolved from just one visit and there may be many steps needed and more money involved than an normal haircolor appointment. Make sure your hairdresser informs you of what the costs will be. Make sure you are comfortable with moving forward before your hairdresser makes the next step.

Bring photos of what you are expecting to be the end result. The most important thing right now is knowing what your expectations are and that your hairdresser can deliver your desired end result.

Keep in mind that if your color went dark they may need to do several steps to remove the color. If your color is too light there may need to be fillers applied in order to achieve a beautiful naturally looking result. Think of it as a primer before you paint over a wall with a new color.

If your hair is damaged there may need to be some conditioning treatements incorported in the process before, during AND after. If there is any question to how the color may turn out your hairdresser may do strand tests. This is where they try 2 or 3 different formulas and use them on a small strand of hair to get the perfect result.

Remember though..... this is a problem and may not be fixed with just one visit. You may need to come back a few times. If you have overly damaged hair the color may fade out more quickly than normal. So, you may need to layer the color on a few visits to get it to last.

Speak with your hairdresser about the right shampoos, treatments, and conditioners to maintain the color that you just worked so hard to fix.

There are shampoos that are specifically for color treated, damaged, and for protecting the haircolor. Additionally, they may recommend color shampoos which have a small amount of direct acting pigments that just help to keep your color fresh.

Top 10 Reasons to Call a Hairdresser!

Find Out Here!

GREEN swimmers hair
GREEN swimmers hair

Our Client's Hair Turned Green From Her Pool!

So, our client called us freaking out. She gets a very beautiful highlight every 3 months to keep her hair looking naturally bright. Her pool boy must have dumped in a ton of Chlorine into her pool. Her hair turned bright green. Even though someone like Kelly Osborn might rock this color it is definitely a color our client does not want!

We recommended for her the Swimmers Wellness kit that you can see below. This treatment will 'pull' the green out.

To prevent this we recommend for her to wet her hair first before she goes in the pool with plain water and apply a conditioner and a swimming cap. If she doesn't want to wear the cap at least she can wet her hair. This will prevent the hair from absorbing the chemicals.

Also, it is important after swimming to wash the hair before it dries. This prevents the chemical from 'bonding' inside the hair.

HELP My Blonde Hair Turned Green!

Did you go swimming in a pool with too much chlorine? Did you dunk your head in that hot tub? Sometimes blonde hair either natural or bleach can be affected by chlorine in pools and hot tubs or even salt from sea water.

Did you know even the minerals in well water can build up on the hair. These can affect haircolor by causing it to smoke and turn purple or green.

Blonde hair tends to be more porous than others and since it is so light you can see the build up easier in the hair. Once this happens you need to remove the deposits if you can.

And of course, 'an ounce of prevention is worth a pound of cure'!

Check out some of these products to help you fix or protect from this happening to you!

Yahoo Local - A great way to find a new salon!

Yahoo Local is a great way to find a a great new salon and stylist! You can learn information about the business, find their website and learn about what their clients have said about their salon. Even if there are negative comments you can see how they deal with real situations!

Did you have a haircolor disaster? What happened? Did you end up happy? Do you need a referal?

Tell us your story

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    • profile image

      julieannbrady 7 years ago

      Oh ... since I am an old-timer --wink wink-- you can well imagine that I might have had some hair color disasters over the years. Yes indeed. Say, looking at that intro picture, that blonde in the chair? Been there and done that.

    • callinsky lm profile image

      callinsky lm 7 years ago

      I've had almost every color of hair. The only one that never took was black. I even had extensions at one time. I looked like Cher when she had curly hair. It was pretty funny. A guy that came into where I worked all the time thought I was my twin.

    • profile image

      anonymous 7 years ago

      I can remember, as a child, when my mother died her hair for the first time. It came out "ORANGE." I mean really orange, not the fashion in those days.. The women she knew all came up with ideas on what to do. Someone recommended something and the rest said don't do that it'll turn green. My poor mother was in a panic and the only thing she could do was wait until it eventually went away through washing. She could have used you.

    • profile image

      anonymous 7 years ago

      I haven't colored my hair in years. I had it black once, but mostly lightened or streaks. Some-times I put lemon or graph-fruit juice in my hair to lighten it a bit. I can see wear hair color mistakes could be a problem, green wouldn't look good on anyone except me. Lol!

      Take it easy and be cool. ~ Will get you added on Cool People on Squidoo. ~ Best Wishes!

      Susie

    • LadyFlashman profile image

      LadyFlashman 7 years ago from United Kingdom

      I had a hair dye disaster last year when I ended up with black frazzled ends because I left it on too long, luckily my hairdresser sorted it out and now I just concentrate on my roots! Very nice lens, good tips here and I like your writing style too.

    • aka-rms profile image

      Robin S 6 years ago from USA

      No, but my sister did. It ended up fixed in the end though so all is good.

    • profile image

      anonymous 6 years ago

      I have been going to the same hairdresser for many years, she has slowed down, and this time i can't go to work with this hair. I have highlights put in and I told her that the top was burning and she said oh! you must have a scratch on my head don't worry about it.

      The front of my head around my face is white blond and never have i ever worn my hair like this she kept saying oh I like it that way! Please help is there a way that i could get something from the store just maybe to tone it down without making it orange.

    • Hairdresser007 profile image
      Author

      James Jordan 6 years ago from Burbank, CA

      @anonymous: Hi Shelly! Thanks for your comment. I would recommend you read my other lens about finding the right hairdresser for you. You should interview a few more and find one that will listen to what you want and make great recommendations to best suit your needs. It is really too hard to recommend a color/technique on here and especially when you are in a bad place with your hair, you really want to go to a professional hairdresser. I wouldn't want for it to get even worse!

      try this link in order to find a great hairdresser:

      Goldwell Salon Locator

    • squid-janices7 profile image

      squid-janices7 6 years ago

      I color my hair every 6 weeks or so and knock on wood, I haven't had any disasters. That said, I had a friend who wanted to be a red head and ended up with a horrible purple color. Talk about needing a color correction :) Great lens!

    • norma-holt profile image

      norma-holt 6 years ago

      I use a rinse to do mine, which usually lasts about 6 to 8 weeks. Did it last week and it came out much too dark, almost black in fact. Now I am just washing it oten as I know the color will fade, it always does. Great lens and very helpful.

    • Hairdresser007 profile image
      Author

      James Jordan 6 years ago from Burbank, CA

      @norma-holt: Well, you really should go see your hairdresser but I understand not everyone can or wants to. Or you could even go to a hairdressing school. But if you just have to do your own ( I understand!!! That is how it all started for me! ), you might want to get some Malibu Crystals. They are a citric acid treatment you mix with water. There are different ones ie. well water remover, color remover, protein builder - They are totally safe and usually make your hair feel even better. Good luck! Let me know if you need a hairdresser recommendation. I know a lot all over the place!

    • RuthCoffee profile image

      RuthCoffee 6 years ago

      I ended up with a terrible color the very first time I had it colored. Much to dull and dark. Then, she put some highlights in it to make it better, but it was only worse. It looked like I had streaks of gray. I was like 38 years old and looked 50. I found a new hairdresser.

    • Hairdresser007 profile image
      Author

      James Jordan 6 years ago from Burbank, CA

      @RuthCoffee: I hope you have a beautiful new haircolor now! Don't be afraid of having color, but make sure you are working with a stylist that understands how to get the right color for you!

    • Hairdresser007 profile image
      Author

      James Jordan 6 years ago from Burbank, CA

      @anonymous: Wow that's no fun! Sorry to hear about that. In defense of your hairdresser, what I would say is that sometimes we tend to book our schedules really tight and need people to be waiting to keep the flow going. Maybe her other client isn't as understanding as you and she felt that you could understand why you had to leave with wet hair. Maybe next time ask if there is an assistant that could dry it or worse case could you borrow a blow dryer! For your color consultation I would recommend that you pull a few pictures (3 max) from some magazines so you can show what effect you would like. More than 3 and then it gets too confusing and will just frustrate you both! If your hairdresser isn't working for you, you can always go and get consultations from a few and find one that works for you. Good luck!

    • profile image

      anonymous 5 years ago

      after the hair colour,i am facing the problem of hairfall,dandruff,itching and dryness in hair

    • Hairdresser007 profile image
      Author

      James Jordan 5 years ago from Burbank, CA

      @anonymous: Hi You need to talk to your hairdresser about this. Sorry I am so late responding to this. Dandruff is a fungal thing and not related to haircolor. But the dryness etc could be. Have your hairdresser look closely at your scalp and let you know if there are parts falling out. If so, you may want to talk with a dermatologist and see if there is something they can do for you. Maybe you are sensitive to the color you used and you should not continue using it. Good luck!

    • fionajean profile image

      Fiona 5 years ago from South Africa

      I put a tint in to change my blonde hair black - I wanted to look awful for a Halloween party - unfortunately, my pudding looked worse than my hair - ended up disowning my pudding and darkening my hair color on a more permanent basis.

    • Hairdresser007 profile image
      Author

      James Jordan 5 years ago from Burbank, CA

      @fionajean: haha! that sounds funny! Spooky haircolor! Boo!

    • laurenrose lm profile image

      laurenrose lm 5 years ago

      Great lens, It was very interesting and informative, good work

    • profile image

      anonymous 5 years ago

      I have high lights and dark roots, so I put a blonde colours on my hair thinking it would not do anything to the roots, well the have gone ginger!!!!! Help

    • Hairdresser007 profile image
      Author

      James Jordan 5 years ago from Burbank, CA

      @anonymous: Yup, a blonde color will make your own natural color (the roots) go a lighter color. Since your hair is a lot darker than the blonde color you put on the blonde color cannot counteract the natural warmth that is exposed. I would recommend you go to a hairdresser who specializes in color in your area. If you are looking to save some money, see if a salon is looking for a color correction model. You can also try beauty schools or training centers for that as well. Good Luck!

    • profile image

      anonymous 5 years ago

      I had dark brown hair,and i went for gold highlights. Now my hair at th fronts nice,but th back is whitish gold like a skunk! What do i do?!

    • Hairdresser007 profile image
      Author

      James Jordan 5 years ago from Burbank, CA

      @anonymous: Sounds like the bleach must have been on longer in the back of your hair. What you can do is use something like a shampoo with color in it. There are several brands on the market. You want to get one that actually has color in it not just color safe. Your hairdresser can help you decide. Also, you can speak with your hairdresser and see if a quick toner might help to even out the blonde highlights. It is a quick way to balance out the blondes, not affect the dark and just gives a beautiful shine to all the hair!

    • profile image

      anonymous 5 years ago

      Had my hair highlighted. Apparently she mixed color wrong. The blonde turned whitish and the other turned "barney" purple. So unhappy. Went back next day and she tried other colors to change it. Blonde is a little better, not much and purple turned black but still hint if purple. It looks horrible. Going back Wednesday. What else can be done? If they can just get it back to brown, it would be so much bettet.

    • Hairdresser007 profile image
      Author

      James Jordan 5 years ago from Burbank, CA

      @anonymous: That doesn't sound like fun. Sorry you are going through that. It is so hard to recommend anything without seeing it. I am sure your stylist is just as upset as you. We tend to really criticize ourselves when we make a mistake. I know you have to wear it but I am sure she is losing sleep too! From what I THINK is going on I would almost just start over. I would take out all of the color with a color remover like the one from Goldwell. And first I would see if I could remove the color that way. Then start it all over with alternating foils of three colors. 1 the lightest blonde that you want 2 your natural color 3 a middle color a little closer to the blonde. It won't be perfect, but it will be a whole lot closer to what you want then where you are! Good luck.

    • profile image

      Paula7928 5 years ago

      great lens. Glad you are getting traffic.

    • profile image

      anonymous 5 years ago

      Like the lens. Pretty cool idea.

    • SecondHandJoe LM profile image

      SecondHandJoe LM 5 years ago

      Hey this is a great, informative, funny lens, and I love the clean layout! Thanks for telling it!

    • profile image

      anonymous 5 years ago

      i went to my reg hairdresser today & instead of the blonde hilites i usually get i got dk brn! & the hilites are so white they look grey! she did say the base would be a little darker but the hilites would still be blonde & many, its dark, i don't like it!

    • Hairdresser007 profile image
      Author

      James Jordan 5 years ago from Burbank, CA

      @anonymous: Maybe you should call her and ask her about it. Maybe she could do a quick toner on the blonde to make them less light and the brown might shampoo out after a couple days.

      If you have been a good client I am sure she will want the chance to make it better!

    • Lady Lorelei profile image

      Lorelei Cohen 5 years ago from Canada

      I'm lucky in that my hair color is holding it's own so I won't need to dye my hair hopefully for many years yet to come. So glad to see you working on lenses here at Squidoo. There are many hair issues that so very many people would love to have more information on.

    • Hairdresser007 profile image
      Author

      James Jordan 5 years ago from Burbank, CA

      @Lady Lorelei: Everyone can always use a little haircolor! It's like make up for the hair! ;) Please let me know what issues you think people would like to read about. It always is sort of hard to decide what to write so ideas are always great! Thanks for all of your likes and blessings!

    • profile image

      Khaleeka 5 years ago

      I have had a minor color disaster when I was trying to get navy hair. The stylist was obviously not sure what she was doing and didn't use enough (I have long hair and she only used one tube,,,she was stretching it out. Furthermore, it barely stayed in for a week, but that might be because my hair was too healthy? Sigh...

    • Hairdresser007 profile image
      Author

      James Jordan 5 years ago from Burbank, CA

      @Khaleeka: Blue is the fastest color to fade out of the hair. The best thing is to do a couple of layers and maybe do more about a week later.

    • WriterJanis2 profile image

      WriterJanis2 5 years ago

      Great info. I've never had a real disaster, thank goodness!

    • profile image

      lftypjk900 5 years ago

      Wow! Love the lens! Ive made some mistakes thru the years- wish I would have had all this great info

    • Scotties-Rock profile image

      Clairissa 5 years ago from OREFIELD, PA

      Yikes! Luckily, I have never had a hair disaster. However my daughter died her hair blue but it turn out chartreuse because she is a very light blonde. But my stylist fixed it for her. :)

      Great info. I can't imagine how horrible that would be if your stylist did it.

    • profile image

      CrazyIM 5 years ago

      I have never thought of this. Great info. Thanks.

    • Michey LM profile image

      Michey LM 5 years ago

      Not a real disaster, but still embarrassing, I use my favorite color, but just once it was a different color under the same label... I was in stripes, which I hate it... so I corrected as quick as I can

    • UdeyJohnson profile image

      UdeyJohnson 5 years ago

      Oh yeah - I remember hair. Life is much simpler (and cheaper) without it. ( ;

    • profile image

      HairNouveau 5 years ago

      Great article! At Hair Nouveau we believe in satisfying the customer and helping them active their desired look.

      Hair Houveau

      www.hairnouveauinc.com

    • profile image

      moonlitta 5 years ago

      Helpful and informative! Many people could say thank you, here...

    • profile image

      anonymous 4 years ago

      wrong colour tried to get my natural red! turned orange almost.going to lanzarote tomorrow,what can i do,had it done in a salon

    • Hairdresser007 profile image
      Author

      James Jordan 4 years ago from Burbank, CA

      @anonymous: Hi Rose Sorry that happened, I would go back to your salon and ask them to redo it. If the stylist who worked with you doesn't specialize in color you may want to ask for a manager or senior stylist. Did you notice it when you were at the salon and tell the stylist then? Good luck!

    • michalk lm profile image

      michalk lm 4 years ago

      funny

    • LeenaBK LM profile image

      LeenaBK LM 4 years ago

      I just got my hair colored and although I wanted it a shade lighter my hairdresser said that it'll look healthier with a darker shade. So I went ahead with her suggestion. But I'm not really enjoying it since the dark shade makes my already scanty hair look scantier. I'm simply wondering what I should do now.

    • Hairdresser007 profile image
      Author

      James Jordan 4 years ago from Burbank, CA

      @LeenaBK LM: Hi Darker usually does look healthier since darker colors reflect light better. Maybe talk with her about your options. Without seeing your hair it is hard to know... But maybe you could get some soft highlights just one shade lighter where you feel your hair is thinner and to accentuate your faceshape and haircut. She will probably be thrilled to do something a bit more creative for you! (not a ton of highlights just a few!)

    • LeenaBK LM profile image

      LeenaBK LM 4 years ago

      @Hairdresser007: I really like that idea. I think I'll talk to her and fix an apoointment for some highlights. Thanks a ton for the wonderful suggestion.

    • profile image

      julieannbrady 4 years ago

      I remember that time when I lived in Atlanta. I hadn't gone "blonde" per se but was a brunette with red tones. I used a hair color that had too much ash in it and remember that Sunday morning going to the store with a babushka on to get another color to fix mine. Nowadays, I just hear how fabulous my hair and color are.

    • profile image

      anonymous 4 years ago

      Hello. I went to the salon yesterday and asked for dark chocolate hair. I told the stylist I'd dyed my hair dark brown (looked black) 2 months ago. She said she had to bleach my hair and then apply the new color. well the bleach only took in some spots but she proceeded to apply the brown. I didn't say anything because I figured she knew what she was doing. WELL she washed my hair and sent me off to the stylist (blow dry etc) and while I was waiting, I looks at my ORANGEY hair!! I complained and she "fixed" it. it looked fine (had to due it dark brown :[ ) but now that I took a closer look, I noticed some brassy sections. What should I do to fix this ??

    • Hairdresser007 profile image
      Author

      James Jordan 4 years ago from Burbank, CA

      @anonymous: Hi Paula

      Sorry you are going through this. Sometimes it can happen when coloring over bleached hair. It is really porous and sometimes it takes a second application of color to get it to 'stick'.

      I recommend to go back to your stylist that did the color and ask for recommendations for next steps. It may be something as easy a quick overlay of color. When coloring overly porous hair sometimes you need to just do another layer of color. She may recommend to do a glaze to balance out the color.

      Wishing you all the best!

    • flinnie lm profile image

      Gloria Freeman 4 years ago from Alabama USA

      Hi you give good info and tips. For me turning gray too early is the problem, it run in my family. I hate being gray, before my time. Got any advice?

    • Hairdresser007 profile image
      Author

      James Jordan 4 years ago from Burbank, CA

      @flinnie lm: There are some great options with semi or demipermanent haircolors that help to blend the grey into your natural color. Ask your stylist I am sure she will be happy to suggest the perfect hair color for you!

    • profile image

      ChristyZ 4 years ago

      I bleached my hair blond and wanted to go back to dark and found out the hard way that you cannot simply add dark color onto bleached hair...quite the nightmare, lol.

    • howards522 profile image

      howards522 4 years ago

      Great Lens!

    • Underrated profile image

      Underrated 4 years ago

      Interesting lens

    • takkhisa profile image

      Takkhis 4 years ago

      I don't not have such experience! I am from Asia and I have Asian hair style, I don't need to go to Hairdresser every month! :)

    • Jogalog profile image

      Jogalog 4 years ago

      Now I'm scared to get my hair coloured!

    • Hairdresser007 profile image
      Author

      James Jordan 4 years ago from Burbank, CA

      @Jogalog: OH NO! Think of haircolor as make up for the hair! It is fun. Just don't push it so far. Stay a few shades close to your own color or add just a few highlights! It's fun!

    • clevergirlname profile image

      clevergirlname 4 years ago

      We have all been there!!

    • MelanieKaren profile image

      Melanie Wilcox 4 years ago from Pennsylvania, USA

      ehehe - Yes, it can all be fixed :) Lately, I had the black dye turn my gray electric blue thing! I've colored my hair for years and out of nowhere this has started to happen. I have to be careful on which brand I select now. (-actually looks kinda neat though )

    • profile image

      solongacne 4 years ago

      I remembered asking for brown and it turned out red! I was utterly devastated and I was so afraid of ruining my hair by coloring it all over again. So I waited it out until the color eventually faded. It was horrible! :(

    • Hairdresser007 profile image
      Author

      James Jordan 4 years ago from Burbank, CA

      @solongacne: That sounds bad! Sometimes when people make darker hair lighter it can look red. It's the hardest thing to do! Sorry it didn't go so good for you!

    • hildiid lm profile image

      hildiid lm 4 years ago

      That looks disaster, fortunately you give the solution.

    • profile image

      anonymous 3 years ago

      I have never experienced it, and I hope I won't ...

    • smine27 profile image

      Shinichi Mine 3 years ago from Tokyo, Japan

      Great lens!

    • sharonbellis profile image

      Sharon Bellissimo 3 years ago from Toronto, Ontario, Canada

      I am lucky that this has never happened to me and I have been dying my hair for many years. I have a good hair stylist but even when I was doing it at home I never had a problem.

    • favored profile image

      Fay Favored 3 years ago from USA

      Oh my, I have seen this happen to someone. Wish she knew your tip for wetting the hair before going swimming. Good info. Thanks.

    • akurtzd profile image

      akurtzd 3 years ago

      Nice lens, great advice. I'm sure a lot of people have this mishap and would like advice on what to do.

    • jericho911 lm profile image

      jericho911 lm 3 years ago

      Thankfully, I just use the same product from Kroger every single time since i'm a cheapskate ! Great lens from someone who obviously knows the business !

    • lesliesinclair profile image

      lesliesinclair 3 years ago

      Oh gosh, from way back when I experimented with changing my hair color. I think they were all disasters, from brass to nearly black when I tried to return to my natural color. I guess it was a relatively harmless youthful binge.

    • chris-lee-benson profile image

      chris-lee-benson 3 years ago

      Coloring chemical might be devastating and ruin the hairs eventually. Make the right choice of which cosmetics to use for the hair.

    • blogging1940 lm profile image

      blogging1940 lm 3 years ago

      Been there - done that. Most of the time I just have to tone it up or down.

    • Zeross4 profile image

      Renee Dixon 3 years ago from Kentucky

      Wish I'd have seen this a couple months ago! My mom died her hair and it turned orange :( Great advice, good to know if this happens again in the future!

    • Hairdresser007 profile image
      Author

      James Jordan 3 years ago from Burbank, CA

      @Zeross4: Hopefully it won't!

    • profile image

      marianmiamian 3 years ago

      Hi :) Thanks for the great lens. I have a pool, love to swim, but don't do it more often because of the chlorine. I do the conditioner and wet hair, which does help. However, I have never been able to find a really good swim cap. Any recommendations? I'll be checking out your products!

    • Hairdresser007 profile image
      Author

      James Jordan 3 years ago from Burbank, CA

      @marianmiamian: I personally like the plastic ones with flowers on them! HA! The important thing is that you have the hair wet with conditioner in it before you put the cap on. This prevents the chlorine water from absorbing into the hair since it is already wet. (osmotic pressure or some such!) If you have a find you especially like, please share it!

    • shellys-space profile image

      Shelly Sellers 3 years ago from Midwest U.S.A.

      Colored my own hair way too light! Finally went to the hairdresser after a couple weeks and had her redo my color.

    • Hairdresser007 profile image
      Author

      James Jordan 3 years ago from Burbank, CA

      @shellys-space: Good thing you have a great hairdresser who could help you out!

    • asereht1970 profile image

      asereht1970 2 years ago

      I don't color my hair, but my sisters and my Mom always do it. Once my sister got her hair looking like an eggplant (color violet) because she keeps on changing her hair color. She was not able to go out for a few days. Now she has learned her lesson.

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