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Axvoice - A lot more than just a phone service

Updated on August 12, 2011

There are many technological innovations around us but a very few of them really impress me. VoIP or Internet phone is one such technology that always fascinates me because of the value that it has added in the lives of individuals as well as businesses. Today, I choose Axvoice for review because I have heard a lot of praise for it and wanted to test it myself if it was worth all the hype. I have tested it against the different set criteria of the VoIP industry to evaluate its performance.

Call Quality

A good phone service is supposed to have excellent call quality, no matter what. I have used many VoIP services in the past and at the time of buying the VoIP provider makes tall claims on the excellent voice quality but a very few deliver what they commit in the first place. I have used Axvoice to make nationwide and international calls, both. My overall experience was very good. I have always felt that long distance calls do get some bad call quality patches, but with Axvoice everything seemed perfect. They seemed to have taken care of all such issues like echoes, latency, voice cracking, and numerous others. Voice quality offered by Axvoice is really good and even some of the big Internet Phone services aren’t offering this high voice quality.

Calling Rates

One important reason why people shift to Internet phone is for reduction in phone bills. Axvoice is an economic service and is able to offer good savings for your money. It is able to compete with many other low-cost Internet phone services available in the market. However, the biggest saving that Axvoice offers is in international call rates. I have never found a service that offers such low cost international calling rates like Axvoice. I have many friends and family members living in other countries and I find Axvoice really cost saving when I need to call abroad.

Installation Process

No matter what a company says about setting up of its phone, you should never trust any VoIP provider until and unless you have installed the service by yourself. I ordered Axvoice by postal mail and got it within a few days. After taking my VoIP ATA out of the box, I just followed the simple instructions accompanying the equipment. One end of the ATA was to be connected with the Internet line while other had to be hooked with my phone. I started using my phone immediately without any external help required.


Axvoice offers a lot of useful features that many other big VoIP companies provide but there is a big difference of approach. All other companies categorize their features into advanced and basic features, charging extra money for the features labeled as advanced, but Axvoice does not do that. Instead, you will be able to find all its features, including advanced as well as the basic ones, and all its call plans without any extra money to pay.

Axvoice is a lot better Internet phone service when I compare it with many big names in the VoIP industry. Axvoice offers high value for money features, have lowest international calling rates, an easy installation process and above all offer high call quality.


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    • profile image


      7 years ago

      I was with Axvoice for 1 year and could not wait for that year to expire. Their customer support is atrocious. I would file a trouble with their on-line support

      and most often it would take them two or three days to respond. Then instead of trying to find the problem their only solution was to much latency on my ISP.

      After talking to my ISP about stated problems the ISP could find no problems. In the entire year I was with them I continued to have dropped calls, VOIP

      with no service(I had call forwarding to my cellphone). Then when my one year contract was up I immediately went to another VOIP server. When I contacted

      Axvoice I was informed that a charge of $39.99 would be charged to my account until my equipment was returned and tested. My tracking documentation

      assures my that delivery was made on 04 Nov 2011 and as I write this Axvoice has refused to answer my inquiries(on-line only means to communicate). I have

      requested a response twice and not even a courteous acknowledgement. My heart felt recommendation is that anybody thinking about doing business with

      Axvoice give a strong thought to going to another VOIP provider.

    • Glenn Stok profile image

      Glenn Stok 

      7 years ago from Long Island, NY

      Thanks for writing this review of Axvoice. I see from their site that they are available in the US also. Being in the business I have customers asking me for VoIP solutions all the time and it's nice to know another good company I can recommend. I noticed that have a user forum on their site. That goes a long way to show how good their business is, since they make a possible for users to interact with on another. Your hub was very complete and I voted up and useful.

    • profile image

      Johnny Eckert 

      7 years ago

      The fact is majority of the ATAs or adapters does not work with wireless phone sets or routers. However, besides that router, their service is compatible with mobile phones. For mobile phones, they recommend wi-fi internet. That means good providers are still not preferring wireless technology.

    • profile image

      Liana Martinez 

      7 years ago

      Wireless technology has never been so successful. This is why just a few VoIP providers are using this technology for VoIP service. However, in future, I think wireless technology will also improve and may we enjoy the same communication quality with this technology too.

    • profile image

      Gabriel Barre 

      7 years ago

      Wireless technology uses environment as a transmission media. This is why standard of data transmission varies from time to time. Even in very good weather, you might be getting different standards in days and nights.

    • profile image

      Corey Greenan 

      7 years ago

      Actually there is nothing wrong with the VoIP technology. Actually problem is with the wireless technology. USB voip works with the help of Wireless technology this is why its users are always having noice, sudden call disconnets and other problems.

    • profile image

      Carl Draper 

      7 years ago

      It is true. VoIP works very well on computer, phone set and also on mobile but performance of VoIP technology gets worst when we try to use it via USB. This is why now a day, no main voip service provider is offering VoIP via USB.

    • profile image

      Eric Diaz 

      7 years ago

      I have been using VoIP for the last four years. In these four years, I have used voip in every way. I have used it on my computer, ipad and even on my mobile. However, the worst of all was VoIP on USB device.

    • TheManWithNoPants profile image


      7 years ago from Tucson, Az.


      Thanks for this informative hub. Is this available here in the U.S.?



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