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Can You Host Your Own VoIP Infrastructure?

Updated on October 9, 2012
Complexities of Managing VoIP Hardware
Complexities of Managing VoIP Hardware

Requirements for VoIP Infrastructure

If you're thinking of making the switch to VoIP, you have to decide whether you want to proceed with an in-house solution or outsource it to a third-party SIP provider. As with most choices of this nature, there are advantages and disadvantages to both approaches. Over the past few years however, we have seen more and more customers migrate towards a hosted solution due to the sheer hassle of maintaining a professional VoIP setup in-house. Even if you choose to build your own VoIP solution, you have to decide how much of it you truly want on your business premises. For example, do you have the necessary facilities for hosting and maintaining server hardware? With multiple inbound and outbound Internet connections, cooling systems, redundant backups etc.?

These are specialized requirements and most businesses do not possess the financial resources or the expertise to implement them. Only large corporations maintain their own data centers and only they can truly afford a 100% in-house VoIP solution.

But it's not merely the hardware that is an issue. The upgrading and maintenance of VoIP systems requires significant technological know-how as well as constant monitoring to ensure that there is sufficient bandwidth and that the quality of service is acceptable. No wonder then that most businesses choose to outsource this harrowing task to the professionals.

How Does Hosted VoIP Work?

In contrast to in-house solutions, hosted PBX providers do all the heavy lifting for their clients. They manage the servers, install and configure the necessary software and perform the all-important VoIP management that ensures the delivery of fast and reliable VoIP services. There are many SIP providers in the marketplace and the good ones have the proper infrastructure in place to handle multiple VoIP customers. If you're going to depend on Internet-based voice communications for your business, it has to be robust with no downtime. In other words, it has to match up to the standards set by the traditional PSTN phone system – and exceed them if possible.

In a hosted PBX environment, many of the costs are abstracted from the customer. For example, if hardware needs to be replaced or VoIP security improved, or new software purchased or upgraded or patched, you– the VoIP client – will neither know nor will you need to know about it. The details are hidden from you and everything is covered in the low monthly fee that you pay. VoIP brings all the advantages of a cloud service infrastructure to telecommunications. Find a local Philadelphia VoIP systems provider in on to find out how you can get started today in as little as 15 min.


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      ultimatesuvo 4 years ago

      I know about requirements before. Ensuring a voip security is most important.

      I have a call center and i use to make calls from my dialer. I have 80 agents dialing and the sound is always clear.