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Choosing a Type Of VoIP Service

Updated on February 19, 2013
Choosing the Right VoIP Solution
Choosing the Right VoIP Solution

Two Types of VoIP Service

When it comes to VoIP in a business environment, there are two basic models to choose from. The "On Premise" approach relies upon creating and building your own VoIP infrastructure and hosting it in your own organizational premises. The actual connectivity to the outside world and to the PSTN phone system is provided via a technique known as "SIP trunking". Proponents of this approach point out that this allows businesses to have an unlimited flexibility to customize their communications network to their needs. Indeed there is no doubting this. When you own and operate your own solution, you are in complete control.

The other approach to this problem is to outsource the ownership and management of the entire VoIP infrastructure to a third-party. The services are provided to you over the Internet with the actual hardware hosted elsewhere. This frees up businesses from the headache of heavy capital investment and allows them to concentrate on their core business instead.

There have been many arguments on both sides of the fence advocating one approach or the other. There is no doubt however that over the past few years the trend has been moving steadily towards the latter. The sharp increase in the availability of Internet bandwidth throughout the country coupled with the proliferation of smartphones has made organizations realize that providing VoIP services is a specialized task – one that is best left to the professionals.

Saving Time and Effort

If you think about it, building out VoIP infrastructure by yourself is quite an intensive undertaking. To start off with, you need to purchase the hardware and that includes high-end servers that can scale to meet the demands of your business as it grows. Then you need to hire people who are proficient with operating the VoIP server-side software on a daily basis. A real-time communications network like this needs constant management and care and you have to make sure that you have the best talent available. You cannot afford your critical communications going down even for a short period of time.

Maintaining your VoIP network is an ongoing process. You have to constantly be on the lookout for updates, patches, and best practices to thwart the efforts of those who will try and hack your network. Large corporations have the motivation as well as the resources to do this, but most small and medium-sized enterprises are left hanging. For them, a hosted VoIP solution is ideal as they can distance themselves from the headache of creating a network and only make tiny monthly payments instead.

Contact a local Los Angeles business phone provider to find out how you can get started today in as little as 15 min. That is the magic of a remote VoIP provider. The ability to get started and make changes instantly.


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