WMS Idle Error On Computer Shutdown - How & Why You Should Disable Nero Scout
What Is Nero Scout?
Nero Scout is a media database application that makes it easier for other Nero programs such as Nero Wave Editor, Nero Burning ROM, and Nero Photosnap to access media files in your computer without you having to manually search the folders in your hard drive. It does this by adding several entries to your Windows Startup folder to enable it to launch itself when Windows starts and constantly running in the background scanning for new media files (music, videos, photos) which it then adds to its own internal media database.
My Experience With It
Upon installing Nero 7 on my laptop and desktop PC, I found myself with two slow computers. Using the Task Manager, I found four new entries running: NMBgMonitor.exe, NMIndexingService.exe, NMIndexStoreSvr.exe, and NmFirstStart.exe. No wonder why my computers were running slowly.
I also started getting the WMS Idle Error message every time I shut down my desktop computer. It was quite harmless; it simply made me have to wait for Windows to end a certain task and then display the WMS Idle Error message with "This program is not responding. It may be busy or waiting for a response from you. End Now or Cancel and return to Windows?" before I could walk away from the computer. But it was such a nuisance to have to click on the End Now button before Windows shuts down.
Research on the subject led me to conclude that it was Nero Scout causing these problems and not Nero 7 itself. So I took steps to either uninstall Nero Scout or disable it.
My Attempts To Kill It
First I wanted to see if I could remove just this one component of Nero 7, but after going through all the usual ways of uninstalling a program, I found out that Nero Scout simply refused to go away. So I decided to uninstall the entire Nero 7 bundle and then reinstall it using the custom installation feature. To my dismay, there was no option to deselect Nero Scout upon installation. So I started looking for ways to disable it instead.
Why Disable It?
Unless you are a very frequent user of Nero 7 and its bundled applications (which I am not), you would probably want to disable Nero Scout for the following reasons:
- It hogs system resources resulting in a slow computer.
- It has been known to cause problems with Windows, most notably the WMS Idle Error message upon shutdown, and cause problems with other Nero applications as well.
- A second media database isn't really necessary, is it? Windows already has its own.
How To Disable It
The good news is that Nero 18.104.22.168 (which was the version that I installed) now has the option to disable Nero Scout without having to tamper with your system's registry settings. To do this, double-click on the My Computer icon, right-click on Nero Scout, and select Options. Uncheck the box for Enable Nero Scout. Restart your computer and Nero Scout shouldn't bother you anymore.
If you're using an older release of Nero, download and install the latest update to be able to disable Nero Scout through its own interface. Or you can remove it manually by editing your system's registry. Click on the Start button, select Run, copy and paste the line below, and click OK.
regsvr32 /u "%COMMONPROGRAMFILES%\Ahead\Lib\MediaLibraryNSE.dll"
Restart your computer to complete the process.
Back To Normal
My computers' performance went back to normal after I disabled Nero Scout, and the Nero Scout icon in My Computer disappeared. Thankfully, I never saw those annoying WMS Idle Error messages again.