ArtsAutosBooksBusinessEducationEntertainmentFamilyFashionFoodGamesGenderHealthHolidaysHomeHubPagesPersonal FinancePetsPoliticsReligionSportsTechnologyTravel

Staff time usage: Do employees really waste a lot of time at workplace?

Updated on May 5, 2015

How employees spend their work time during the day, do they waste their working time? This is an open everyday question for every manager, especially today, when a huge portion of our social activity has switched to the Internet Social Networks. The bigger company is the more serious this question becomes. There are many surveys on this topic today. According to the respondents’ reports, they do waste time at work (some numbers are below in this article). With help of up-to-date technologies the reported statistics can be verified exactly. And here comes the important fact about the reported statistics - employees seriously underestimate their wasted time.

«According to a recent survey, one of the biggest culprits is surfing the Internet. Specifically, the survey revealed 64 percent of employees visit non-work related websites every day at work. Of that group, 39 percent spend one hour or less per week, 29 percent spend 2 hours per week, 21 percent waste five hours per week, and only 3 percent said they waste 10 hours or more doing unrelated activities.

Not surprisingly, socializing on Facebook occupied 41 percent, while 37 percent use LinkedIn, and 25 percent are shopping at Amazon. Other destinations include Yahoo and Google+ and to a lesser extent Twitter and Pinterest.»(By Cheryl Conner,, 7/17/2012)

Based on the same time usage monitoring survey it was more specifically discovered in what exactly way employees are using the Internet and social media sites unrelated to work. The results were so that mostly employees prefer spending their time by searching personal information using Google services, surfing social networks as Facebook, Twitter, LinkedIn, Pinterest, Instagram, Google +, Tumblr, and watching videos on the YouTube and Vine.

«According to Socialnomics and other web sources, volumes of new data and photos are uploaded continually and Web surfers are bombarded with thousands–even millions–of fresh pics, tweets, and articles every day. More than 1.1 billion active Facebook users upload 350M photos daily. And more than 100 hours of video join the YouTube database every minute.»(By Cheryl Conner,, 9/07/2013)

There was a statistics about unproductive working time usage of employees, provided by (By Susan Adams, «Special to Online Career Tips», 22/03/2013):

«How do you waste time at work?

  • Web Surfing – 28%,
  • Talking with coworkers - 43%
  • Social Media – 4%,
  • Texting – 4%,
  • Personal Calls – 4%,
  • Online Shopping – 2%.»

And of course every hour wasted has a direct negative impact on entrepreneur’s business that leads to lower level of productivity and loss of income. Doesn’t matter what kind of distraction it is: web surfing, engaging in personal phone calls, chatting with coworkers, shopping online, exploring social networks, checking personal email or it might be even searching for new job opportunities, a great deal of working time slips away. The distractions are endless.

All the mentioned above data was received by means of survey among lots of people. This can be easily verified with help of monitoring working time usage technologies. There are numbers of present-day computer work time monitoring systems that give an opportunity to see how exactly employees waste their working time. Such time usage tracking systems track all employees’ daily computer activities, including: Internet usage, log in/out (attendance hours), active and idle times. Here are some numbers provided by NesterSoft Inc., the owner of WorkTime computer monitoring software. This data was kindly provided by the NesterSoft Inc. customers. Here is the typical daily Internet usage statistics per 1000 employees:

  • - 258 hours,
  • – 231 hours,
  • - 104 hours,
  • - 53 hours,
  • – 37 hours,
  • - 33 hours.

So, on every 1000 employees per day there are 716 hours wasted for personal Internet usage only, which is about 9% of the total working time. That results in wasting 90 salaries out of every 1,000 on zero productivity. Or, if speaking of the Facebook hours only, this is about 3.2% of the total working time or 30 salaries wasted. Also this is about 42 minutes per employee wasted on personal Internet usage in average. Reported numbers do not include idle time, late logins and early logouts, so there is even more working time not used for working.

This statistics clearly shows that companies are losing money by paying workers for job duties they don’t really do:

Hours Spent (Per 1000 Employees)
Time Wasted %~
Salaries Wasted ~
716 Hours
8,95% Wasted
90 Salaries Wasted
Worktime Corporate Reports sample
Worktime Corporate Reports sample | Source

And here appears a very important question: why employees are wasting their time, what are the reasons, what makes them do so? According to many surveys, there are numbers of reasons why employees might decide to entertain themselves with things other than work: they might feel bored, be not enough engaged and motivated, be not loaded enough or there might be just too much entertainment in the office. All these reasons are understandable but the main question really is:

How to improve the situation?

According to feedbacks from the NesterSoft customers, the situation with wasted working time has significantly improved after implementing WorkTime and announcing this fact to the employees. As soon as WorkTime monitoring software is installed in the company, managers start to receive daily reports like Top Facebook Employees, Top Social Network or Top Internet Usage, Top Idle Employees and more in order to see the weakest points. And again, employees are aware of this and of course none of them has the wish to be part of these reports. Also managers define this solution as noninvasive and productive way to improve the situation, for both employers and employees.

Of course wasting working time is a practice that is here to stay. Such is the nature of people; they need time for breaks, communication, and sometimes distractions. They need to spend some time for their personal activities, which is OK. But when it is too much, companies sustain losses. And that is when nowadays’ monitoring technologies come in handy by keeping those processes under control and thereby increasing employees’ productivity level.

By Maryna Shynkaruk, Analytical Writer, NesterSoft Inc.

May 2015

© 2015 Marisha Resh


    0 of 8192 characters used
    Post Comment

    No comments yet.


    This website uses cookies

    As a user in the EEA, your approval is needed on a few things. To provide a better website experience, uses cookies (and other similar technologies) and may collect, process, and share personal data. Please choose which areas of our service you consent to our doing so.

    For more information on managing or withdrawing consents and how we handle data, visit our Privacy Policy at:

    Show Details
    HubPages Device IDThis is used to identify particular browsers or devices when the access the service, and is used for security reasons.
    LoginThis is necessary to sign in to the HubPages Service.
    Google RecaptchaThis is used to prevent bots and spam. (Privacy Policy)
    AkismetThis is used to detect comment spam. (Privacy Policy)
    HubPages Google AnalyticsThis is used to provide data on traffic to our website, all personally identifyable data is anonymized. (Privacy Policy)
    HubPages Traffic PixelThis is used to collect data on traffic to articles and other pages on our site. Unless you are signed in to a HubPages account, all personally identifiable information is anonymized.
    Amazon Web ServicesThis is a cloud services platform that we used to host our service. (Privacy Policy)
    CloudflareThis is a cloud CDN service that we use to efficiently deliver files required for our service to operate such as javascript, cascading style sheets, images, and videos. (Privacy Policy)
    Google Hosted LibrariesJavascript software libraries such as jQuery are loaded at endpoints on the or domains, for performance and efficiency reasons. (Privacy Policy)
    Google Custom SearchThis is feature allows you to search the site. (Privacy Policy)
    Google MapsSome articles have Google Maps embedded in them. (Privacy Policy)
    Google ChartsThis is used to display charts and graphs on articles and the author center. (Privacy Policy)
    Google AdSense Host APIThis service allows you to sign up for or associate a Google AdSense account with HubPages, so that you can earn money from ads on your articles. No data is shared unless you engage with this feature. (Privacy Policy)
    Google YouTubeSome articles have YouTube videos embedded in them. (Privacy Policy)
    VimeoSome articles have Vimeo videos embedded in them. (Privacy Policy)
    PaypalThis is used for a registered author who enrolls in the HubPages Earnings program and requests to be paid via PayPal. No data is shared with Paypal unless you engage with this feature. (Privacy Policy)
    Facebook LoginYou can use this to streamline signing up for, or signing in to your Hubpages account. No data is shared with Facebook unless you engage with this feature. (Privacy Policy)
    MavenThis supports the Maven widget and search functionality. (Privacy Policy)
    Google AdSenseThis is an ad network. (Privacy Policy)
    Google DoubleClickGoogle provides ad serving technology and runs an ad network. (Privacy Policy)
    Index ExchangeThis is an ad network. (Privacy Policy)
    SovrnThis is an ad network. (Privacy Policy)
    Facebook AdsThis is an ad network. (Privacy Policy)
    Amazon Unified Ad MarketplaceThis is an ad network. (Privacy Policy)
    AppNexusThis is an ad network. (Privacy Policy)
    OpenxThis is an ad network. (Privacy Policy)
    Rubicon ProjectThis is an ad network. (Privacy Policy)
    TripleLiftThis is an ad network. (Privacy Policy)
    Say MediaWe partner with Say Media to deliver ad campaigns on our sites. (Privacy Policy)
    Remarketing PixelsWe may use remarketing pixels from advertising networks such as Google AdWords, Bing Ads, and Facebook in order to advertise the HubPages Service to people that have visited our sites.
    Conversion Tracking PixelsWe may use conversion tracking pixels from advertising networks such as Google AdWords, Bing Ads, and Facebook in order to identify when an advertisement has successfully resulted in the desired action, such as signing up for the HubPages Service or publishing an article on the HubPages Service.
    Author Google AnalyticsThis is used to provide traffic data and reports to the authors of articles on the HubPages Service. (Privacy Policy)
    ComscoreComScore is a media measurement and analytics company providing marketing data and analytics to enterprises, media and advertising agencies, and publishers. Non-consent will result in ComScore only processing obfuscated personal data. (Privacy Policy)
    Amazon Tracking PixelSome articles display amazon products as part of the Amazon Affiliate program, this pixel provides traffic statistics for those products (Privacy Policy)