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HP vs. Dell Laptops

Updated on October 27, 2014

HP and Dell are two of the well known computer manufacturers in the world. If you already own a laptop there are chances that it’s belongs to one of these two brands. If you want to buy your next laptop, then what is your choice? Let's see how the game of "HP vs. Dell" going to begin.

HP Laptops
HP Laptops | Source

Dell vs. HP: What’s Your Choice?

There is a fierce competition between Dell and HP for market domination of laptops. It's quite difficult to come to a conclusion when you are going to buy a laptop from one of these two brands. However, if you have right details it won't be a tough decision to make. We are going to summarize the battle between HP vs. Dell based on reliability, design, price, and customer service. Then it will be easier to buy the best laptop that fits your needs.


One of the important facts to consider when you buy a laptop is its reliability. If a laptop can't be used for at least two years without problems, there's no point of buying such laptop. Laptops are more vulnerable than desktops. Also it's hard to find accessories for laptops. That's why you need to make a wise decision when you are going to buy a laptop.

In the case of reliability Dell have a clear edge over HP laptops. A recent reliability survey has concluded that Dell laptops are far better than HP in terms of reliability. HP has performed poorly in this test. If you want a laptop for over four year or more, then definitely go for a Dell laptop. The battle of HP vs. Dell is clearly in favor of Dell in terms of performance.

HP and Dell
HP and Dell | Source


It is necessary to have better aesthetics for a laptop. That is one of the main reasons why people tend to buy laptops. Dell laptops are usually simple in design and come with vivid colors unlike HP laptops. Their keyboards are among the best for laptops. Displays are pretty good with better brightness.

HP laptops have great looking designs including various patterns and textures in the interior of the laptops. Also different styles of keyboards are available on their laptops. However none of these brands can stands out from another based on their design quality. We like both of their designs. However Dell might have slight edge over HP due to their keyboard designs and track pads.

Customer Service

Customer service is one of the important aspects when it comes to laptops. In this scenario Dell seems to have a better chance of leading the game of Dell vs. HP. Laptop magazine examined this issue and have found that Dell is above average in terms of customer service while HP is below the average. However both companies need significant improvements when it comes to customer service.

Dell or HP?

Based on above results reliability and customer service of Dell is better than HP. Both of these companies are similar when we compare their designs. However, Dell has won two more categories than HP and it's enough to conclude that Dell is the favorable option when it comes to laptops. Therefore HP vs. Dell laptops game ends in favor of Dell. Therefore if you want a reliable laptop, Dell laptops is the best option over HP. No need to say that Dell is closely followed by HP and no one can say that things won’t change for years.  

Comments: What's Your Choice?

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    • profile image

      chrominant 5 years ago

      lenova???? u kidding rite.....

    • profile image

      Nick 5 years ago

      I do not like either one.The best laptops are Lenova

      Just my 2 cents

    • Jasejames profile image

      Senadheera Jayakody 6 years ago from Gampaha, Sri Lanka

      To Dr. Steffan. Yes HP and Dell are best in the business and both of them have great laptops. I read what other people had to say about those companies and summarized what I learned here.

    • drsteffan profile image

      drsteffan 6 years ago from Ottawa, Canada

      This is a great hub. I have years of experience with HP Laptop and Printer HP Deskjet 9800, wow what an experience. I swear for HP because of my outstanding experience. You hub is very informative and practical, love it;