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Help! My Computer Screen Is Flashing Blue!

Updated on December 6, 2017
Nell Rose profile image

Nell is a trained Psychologist and lives in London England. She has been writing since she was a child.

Blue screen alert
Blue screen alert

F8 to the rescue!

I had a computer virus suddenly flash up on my screen. I used my anti virus, but not a lot happened. Then as I tried to 'go back to earlier setting' in my control panel, something happened.

As I turned it off, and back on, I got stuck on the blue sign in screen. But the sign in didn't happen. What did happen was the blue screen started flashing, but it didn't stop!

After a couple of hours sheer panic I finally discovered my saving grace! The F8 button!

Here's how I did it.

Apple iPad with WiFi, 32GB, Space Gray (2017 Model)
Apple iPad with WiFi, 32GB, Space Gray (2017 Model)

I recently received one of these lovely Apple iPad's! It was a late Birthday present. Its great! I am still learning how to use it, being used to my old laptop so I will be practising with it for some time! Joking apart, its great for beginners who are used to using a bigger computer.

So far I haven't managed to mess it up! Great instructions and easy to figure out the hows and what's.

 

Flashing blue screen - WARNING! If you have Epilepsy don't watch.

F8 key
F8 key

Don't panic!

Sounds obvious? But don't panic! Even if its a black or blue screen, there is a way in!

The Cause of it all.

I was fine, typing away, checking on facebook and so on, when boom! Virus flash! And then about 10 tabs opened up! Oh no! I grabbed the computer and starting hitting all my anti virus buttons.

But for some reason they didn't work! So I tried rebooting, but of course that won't get rid of the virus.

At this point I headed over to my control panel and grabbed the 'get back to an earlier setting' In System Restore.

You will find it in the control panel of your PC.

This was fine for a while, but then all of a sudden......

Everything started flashing!

So I quickly turned off the PC.

Never ever.....

Do no ever turn off your computer half way through a system check! I panicked and did just that!

But it can happen for other reasons too...

It wasn't really me turning off the PC that made the screen flash. But it certainly didn't help.

After numerous times trying to get into the main menu, and just getting a flashing blue screen, I suddenly realised I could look up the solution on my phone.

I typed in 'blue screen flashing on windows 7' and was surprised to find a few answers.

So I gave those a go. It was the usual thing, turn off, try to reload on safe mode etc.

And maybe sometimes that works. But not for me.

So, what now?

Eventually I found the reference to F8. Now F8 and all the other F's are at the top of your keyboard. I have never really used them before. So here goes!

Now here's the thing. You have to quickly tap the F8 key when you turn on your computer. Keep tapping the key until the screen comes up.

Then you will see instructions such as:

  • Enter in normal mode
  • Enter in safe mode.

And so on. See image below for example.

This is called Advance Boot Options.


Advanced boot options
Advanced boot options

Repair your computer.

I tried all the safe options. With various results. But nothing seemed to work.

Then I went for the obvious!

Repair Your Computer!

Click on the link, and just follow the instructions!

Simple as that!

But that wasn't all.

Advanced Boot Options - then follow the instructions.

 
 
 
 
Blue flashing screen.
turn off.
let it cool down.
 
Press f8 on entry
make sure you click On at the same time.
then you will see Advance Boot Options
 
Scroll up to repair your computer
follow instructions
This will take a while
 
Then chooseSystem Restore or 'go back to earlier setting'
this will take you back to the day or week before the problem
always choose the date at the top.
 

Open System Restore

Open System Restore
Open System Restore

Obvious but....!

Then the waiting begins! Do not touch your computer while its doing all the repair work!

Computer Virus alert!

There is one thing that by now you would have probably forgotten what with all the hoo ha going on!

Going back in time in System Restore, you are probably going to be carrying that darn virus again!

So yes you can do your virus scans, and no they may have a virus themselves....and the pages you open may still be going nuts so....

Best thing to do?

Go to your 'Computer' near your start up button, and go to uninstall. Find your Google Chrome, Firefox etc that you are using, and delete the whole thing!

Don't panic! For the next part you can open your Windows explorer. You only need it for a few moments.

Then download a brand new Google Chrome! Simple! Bang goes the virus! And what's even better is that a new Google Chrome is quicker and cleaner than the old one you have been using for years!

So, there you go.

If you get a blue/black screen, don't panic. Just follow these easy instructions.

© 2017 Nell Rose

Comments

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    • Nell Rose profile imageAUTHOR

      Nell Rose 

      11 days ago from England

      Thanks Shauna sometimes you just have to try everything lol!

    • bravewarrior profile image

      Shauna L Bowling 

      13 days ago from Central Florida

      Excellent information, Nell. Thanks for sharing!

    • Nell Rose profile imageAUTHOR

      Nell Rose 

      10 months ago from England

      lol! thanks Dianna! I panicked, then sorted it out, phew!

    • teaches12345 profile image

      Dianna Mendez 

      10 months ago

      Your words "don't panic" are ones I must keep in mind when I see such errors across a screen. I tend to overreact at times. Thanks for the useful tip!

    • Nell Rose profile imageAUTHOR

      Nell Rose 

      10 months ago from England

      Thanks Chitrangada, glad to help! :)

    • ChitrangadaSharan profile image

      Chitrangada Sharan 

      10 months ago from New Delhi, India

      Thanks Nell for sharing this useful article!

      I used to feel lost, when something like this happened to my computer. Not any more—Thanks to my children for the tutorial.

      Your article is useful and I will be referring to it in future.

      Thank You!

    • Nell Rose profile imageAUTHOR

      Nell Rose 

      10 months ago from England

      Thanks Genna, always good to see you.

    • profile image

      Genna East 

      10 months ago

      Computers -- we get apoplexy when we don't have them (at least I do), and apoplexy when we do! I'm a SW gal, but hopeless when it comes to sudden virus attacks and blue screens. That's a HW issue -- well, to me at least. I'm glad your perseverance saw you through, Nell. And thanks for those helpful hints.

    • Nell Rose profile imageAUTHOR

      Nell Rose 

      10 months ago from England

      Thanks Kari, yes its best to check out all the f numbers, took me ages!

    • k@ri profile image

      Kari Poulsen 

      10 months ago from Ohio

      Nice job researching and fixing this problem, Nell. The only "F" button I know is F11 to take it out of full-screen mode. LOL, I never even know how I got to full-screen, I just know how to get out. :)

    • Nell Rose profile imageAUTHOR

      Nell Rose 

      10 months ago from England

      Thanks Flourish, I looked on my phone at google to see if anyone else had the problem. Didn't seem to be a lot there, so I figured it out myself, phew! lol!

    • Nell Rose profile imageAUTHOR

      Nell Rose 

      10 months ago from England

      Wow! thank you Annie! that's great! and yes I reckon that's what started my malware off, Reveton ! I was on facebook and clicked a link, and boom! thanks for the great info! so helpful. brilliant!

    • Ardot profile image

      Ardot 

      10 months ago from Canada

      Hi Nell, great article and really helpful "F8" trick!

      I'm glad you found the solution, and nice of you for sharing it with us!

      I've had to deal with similar problems with windows PC's as well, my long term solution was to get a Chromebook. Three years running with no viruses, and no issues at all.

    • Annie Wright profile image

      Anna Haun 

      10 months ago from USA

      Hi FlourishAnyway,

      Sorry, I got your name mixed up, the comment was meant for you. I'd better quit multitasking, got too much going on at once. Working on redoing my photo article, chatting on messager and talking to my daughter all at once.

      Annie

    • FlourishAnyway profile image

      FlourishAnyway 

      10 months ago from USA

      I’m glad there’s a solution. I’ve gotten this pesky problem notice before and didn’t know what to do.

    • Annie Wright profile image

      Anna Haun 

      10 months ago from USA

      Hi Neil,

      Very nice article. Last year I had a blue screen with the words to call this 800 number Microsft but it was a scam. Shut my computer for a few minutes, then turned it back on but about an hour later it happened again. I couldn't close the window so I called the number and then my home phone was frozen also, so I turned the computer off and did a reset to factory setting when I turned it back on, and replaced my browsers then I reported it to:

      https://www.ic3.gov/default.aspx

      Filing a Complaint with the IC3

      The IC3 accepts online Internet crime complaints from either the actual victim or from a third party to the complainant. We can best process your complaint if we receive accurate and complete information from you. Therefore, we request you provide the following information when filing a complaint:

      Victim's name, address, telephone, and email

      Financial transaction information (e.g., account information, transaction date and amount, who received the money)

      Subject's name, address, telephone, email, website, and IP address

      Specific details on how you were victimized

      Email header(s)

      Any other relevant information you believe is necessary to support your complaint

      https://www.fbi.gov/news/stories/new-internet-scam

      “We’re getting inundated with complaints,” said Donna Gregory of the Internet Crime Complaint Center (IC3), referring to the virus known as Reveton ransomware, which is designed to extort money from its victims.

      Reveton is described as drive-by malware because unlike many viruses—which activate when users open a file or attachment—this one can install itself when users simply click on a compromised website. Once infected, the victim’s computer immediately locks, and the monitor displays a screen stating there has been a violation of federal law.

      The bogus message goes on to say that the user’s Internet address was identified by the FBI or the Department of Justice’s Computer Crime and Intellectual Property Section as having been associated with child pornography sites or other illegal online activity. To unlock their machines, users are required to pay a fine using a prepaid money card service.

      “Some people have actually paid the so-called fine,” said the IC3’s Gregory, who oversees a team of cyber crime subject matter experts. (The IC3 was established in 2000 as a partnership between the FBI and the National White Collar Crime Center. It gives victims an easy way to report cyber crimes and provides law enforcement and regulatory agencies with a central referral system for complaints.)

      Please be aware that this virus is a real problem, you can finish reading this artice on the website I listed above. My problem started with a blue flashing then went to my computer/home phone (since I called the number & my phone was connected thur the internet). Yes they do demand money, I was lucky since I shut off my computer then deleted the system out and rebuilt it. Took computer programming 2 years.

      Annie

    • Nell Rose profile imageAUTHOR

      Nell Rose 

      10 months ago from England

      Great idea Peggy, I would have done that if I couldn't figure it out. But I had to think the computer beat me! LOL! I have been known to sit for at least 7 or 8 hours working out how to get rid of a virus on there before!

    • Nell Rose profile imageAUTHOR

      Nell Rose 

      10 months ago from England

      Thanks Ann, yes I am sure there is something similar to get you to the work screen, thanks so much for reading.

    • Nell Rose profile imageAUTHOR

      Nell Rose 

      10 months ago from England

      Hi Venkatachari, good to see you!

    • Nell Rose profile imageAUTHOR

      Nell Rose 

      10 months ago from England

      Thanks Road Monkey, yes I did get a bit scared because that blue screen was so weird! lol! but I soon sorted it out.

    • Nell Rose profile imageAUTHOR

      Nell Rose 

      10 months ago from England

      Thanks again Janice!

    • Peggy W profile image

      Peggy Woods 

      10 months ago from Houston, Texas

      That happened to us and instead of fixing it ourselves we took our computer to the Geek Squad. Instead of just paying for the one time fix we paid for a year service which includes their anti-virus which supposedly is better. If we maintain a yearly service supposedly next year's price will below.

      You are brave to tackle this yourself. Congrats! Kudos to you!!!

    • annart profile image

      Ann Carr 

      10 months ago from SW England

      Useful information Nell. I have Apple computers so it's not the same but some of those things would probably work in a similar way. Fortunately, I haven't had any bother yet!

      Ann

    • Venkatachari M profile image

      Venkatachari M 

      10 months ago from Hyderabad, India

      Very helpful information with easy tips. We often experience some problem or other with these technological gadgets. So, we need to keep some knowledge of repairing these issues.

      Thanks for the great information.

    • RoadMonkey profile image

      RoadMonkey 

      10 months ago

      Yes, those events panic most people. The thought of being without our technology ..... :o

    • profile image

      Janice Wald 

      10 months ago

      Hi!

      Good tips. Thanks for the warning about epilepsy.

      Janice

    • Nell Rose profile imageAUTHOR

      Nell Rose 

      10 months ago from England

      Thanks Lisa, thank goodness I had a phone to check something! lol! yes that blue screen is pretty scary when you think you may need to buy another one!

    • Lisa Jane39 profile image

      Lisa Jane 

      10 months ago from Washington

      Great article. Thanks for the information. This is something that everyone needs to know. Of course, if this happened to me, I would panic.

    • Nell Rose profile imageAUTHOR

      Nell Rose 

      10 months ago from England

      Thanks Bill, it took a while, but phew! lol!

    • Nell Rose profile imageAUTHOR

      Nell Rose 

      10 months ago from England

      Thanks again Nikki!

    • billybuc profile image

      Bill Holland 

      10 months ago from Olympia, WA

      Well despite your assurances I would still panic. LOL Glad you got it back to normal again.

    • nikkikhan10 profile image

      Nikki Khan 

      10 months ago from London

      Thanks Nell for sharing,,very helpful if my computer or tablet gets stuck.

    • Nell Rose profile imageAUTHOR

      Nell Rose 

      10 months ago from England

      Thanks Frank, it was a nightmare! lol! but at least it got mended in the end!

    • Frank Atanacio profile image

      Frank Atanacio 

      10 months ago from Shelton

      wow.. what an experience.. they say you learn new things when stuff you've never handled before rears its ugly head.. Thanks for sharing Nell Rose.. now I'll know what to do...:)

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