ArtsAutosBooksBusinessEducationEntertainmentFamilyFashionFoodGamesGenderHealthHolidaysHomeHubPagesPersonal FinancePetsPoliticsReligionSportsTechnologyTravel

How to Deal with Negotiating Clients in Freelance Business

Updated on October 5, 2013

Setting and negotiating freelance rates can seem like one of the most complicated and intimidating parts of the business but it really doesn't have to be.

Here are some DOs and DON'Ts that will help you decide how much to charge or at least arrive at a reasonable rate.

Let’s talk about the Don’ts first.

1) When you are asked for a negotiation, never tell your client that you are feeling undervalued. Being flexible is what the most of the clients want you to be. Don’t tell your client that you are hurt or angry with this act. Never tell your client that you are feeling of being offended.

2) When your client asks for a negotiation, never reaffirm your rate at that point. Your client already knows that. Do this only with sufficient explanations in a polite manner if you really think that the customer needs to know more about it.

3) Do not simply ignore the negotiating customers. Some clients ask for negotiations simply to check if you are charging a fair price. Most of my clients that try to negotiate eventually agree on my normal price. You will lose a good client just by ignoring and not answering a rightful question.

Now let’s talk about some DOs.

1) Highlight the Value not the Cost

Clients are more interested in what you will deliver than what you will charge. A client that comes to you always understands that the work they need done is valuable and they are always ready to pay money for that. I have heard from my clients numerous times that "Cost is not an issue for me; give me the right product that I need.” and “Whatever it takes, I will pay that, I need it done within the deadline”.

Emphasize on the value of your output, tell your client that your work's quality is great and they can depend on your services. Tell them that the money that they will pay you will be a valuable investment to improve their business.

If you are skilled enough, dedicated and you believe in yourself than you can easily convince your clients on your regular price.

In case you are a new freelancer with no portfolio or just starting as a freelancer and you don’t feel competent then it will be hard for you to negotiate. In this case, you can do some tricks. Offer a reduced price for the first week of the project; offer one free custom article writing, a free logo or a free template design. If the client agrees (which most definitely should) then it is your chance to prove yourself.

2) Do it for a Limited Time

When you find yourself forced to reduce your prices for whatever reason, tell your clients that this is for a limited time only, and after three months or three weeks, you will be charging a normal price. This expiry date will protect both of you and your client. Because the client will know that what would be the cost of the same work that you are doing after the expiry date. A satisfied client will never let you go just to save some money. Clients are not here to save money, they are here to spend and get some work done.

3) Treat your Clients as Peers

Treat your clients as peers, not as bosses. When negotiating, don’t play the boss' rules. This means that negotiating is not just for the price of the work; it is also to see if you and the client both are a good fit for each other. Your negotiation skill will improve with the passage of time as you deal with more clients over time.

How do you negotiate with you clients? If you are having trouble negotiation with your clients, use the comments box below to get an advice.

Comments

    0 of 8192 characters used
    Post Comment

    No comments yet.

    working

    This website uses cookies

    As a user in the EEA, your approval is needed on a few things. To provide a better website experience, hubpages.com uses cookies (and other similar technologies) and may collect, process, and share personal data. Please choose which areas of our service you consent to our doing so.

    For more information on managing or withdrawing consents and how we handle data, visit our Privacy Policy at: https://hubpages.com/privacy-policy#gdpr

    Show Details
    Necessary
    HubPages Device IDThis is used to identify particular browsers or devices when the access the service, and is used for security reasons.
    LoginThis is necessary to sign in to the HubPages Service.
    Google RecaptchaThis is used to prevent bots and spam. (Privacy Policy)
    AkismetThis is used to detect comment spam. (Privacy Policy)
    HubPages Google AnalyticsThis is used to provide data on traffic to our website, all personally identifyable data is anonymized. (Privacy Policy)
    HubPages Traffic PixelThis is used to collect data on traffic to articles and other pages on our site. Unless you are signed in to a HubPages account, all personally identifiable information is anonymized.
    Amazon Web ServicesThis is a cloud services platform that we used to host our service. (Privacy Policy)
    CloudflareThis is a cloud CDN service that we use to efficiently deliver files required for our service to operate such as javascript, cascading style sheets, images, and videos. (Privacy Policy)
    Google Hosted LibrariesJavascript software libraries such as jQuery are loaded at endpoints on the googleapis.com or gstatic.com domains, for performance and efficiency reasons. (Privacy Policy)
    Features
    Google Custom SearchThis is feature allows you to search the site. (Privacy Policy)
    Google MapsSome articles have Google Maps embedded in them. (Privacy Policy)
    Google ChartsThis is used to display charts and graphs on articles and the author center. (Privacy Policy)
    Google AdSense Host APIThis service allows you to sign up for or associate a Google AdSense account with HubPages, so that you can earn money from ads on your articles. No data is shared unless you engage with this feature. (Privacy Policy)
    Google YouTubeSome articles have YouTube videos embedded in them. (Privacy Policy)
    VimeoSome articles have Vimeo videos embedded in them. (Privacy Policy)
    PaypalThis is used for a registered author who enrolls in the HubPages Earnings program and requests to be paid via PayPal. No data is shared with Paypal unless you engage with this feature. (Privacy Policy)
    Facebook LoginYou can use this to streamline signing up for, or signing in to your Hubpages account. No data is shared with Facebook unless you engage with this feature. (Privacy Policy)
    MavenThis supports the Maven widget and search functionality. (Privacy Policy)
    Marketing
    Google AdSenseThis is an ad network. (Privacy Policy)
    Google DoubleClickGoogle provides ad serving technology and runs an ad network. (Privacy Policy)
    Index ExchangeThis is an ad network. (Privacy Policy)
    SovrnThis is an ad network. (Privacy Policy)
    Facebook AdsThis is an ad network. (Privacy Policy)
    Amazon Unified Ad MarketplaceThis is an ad network. (Privacy Policy)
    AppNexusThis is an ad network. (Privacy Policy)
    OpenxThis is an ad network. (Privacy Policy)
    Rubicon ProjectThis is an ad network. (Privacy Policy)
    TripleLiftThis is an ad network. (Privacy Policy)
    Say MediaWe partner with Say Media to deliver ad campaigns on our sites. (Privacy Policy)
    Remarketing PixelsWe may use remarketing pixels from advertising networks such as Google AdWords, Bing Ads, and Facebook in order to advertise the HubPages Service to people that have visited our sites.
    Conversion Tracking PixelsWe may use conversion tracking pixels from advertising networks such as Google AdWords, Bing Ads, and Facebook in order to identify when an advertisement has successfully resulted in the desired action, such as signing up for the HubPages Service or publishing an article on the HubPages Service.
    Statistics
    Author Google AnalyticsThis is used to provide traffic data and reports to the authors of articles on the HubPages Service. (Privacy Policy)
    ComscoreComScore is a media measurement and analytics company providing marketing data and analytics to enterprises, media and advertising agencies, and publishers. Non-consent will result in ComScore only processing obfuscated personal data. (Privacy Policy)
    Amazon Tracking PixelSome articles display amazon products as part of the Amazon Affiliate program, this pixel provides traffic statistics for those products (Privacy Policy)