How to Remove That Pesky Shop At Home Toolbar Virus...
Shop at Home Virus
It all started a few months ago. I was looking for good deals and coupons to help me save some money. I came across a site called "shop at home". I thought it seemed pretty decent and clicked to receive e-mails and in the process ended up agreeing to install there toolbar (in order to subscribe you have to "agree" to it.) Well lo and behold what I ended up doing was installing a malicious virus in the shape of their toolbar.
This is by far one of the nastiest viruses I have ever encountered! Quickly I consulted my fiancé (who happens to be a computer "techie"). After the moaning and groaning stopped, (on both of our parts) he quickly went to work. "This should be relatively simple" he said, "All I have to do is go into the toolbar and go into extensions and remove it." Unfortunately that did not work, although it tricked us into thinking it had for a little while. What was originally supposed to be a fairly quick process took months to complete.
We tried installing every type of anti-virus software we could think of. I mean EVERYTHING! The main problem with this virus (besides it being a major pain in the you know what) is that it will constantly deceive you and make you believe that you have successfully gotten rid of it. However, within a few days while your innocently just going along your business and cruising the internet it will pop back up. Throwing our hands up in defeat we eventually just settled on no script for firefox to prevent it from constantly redirecting and I tried my best to ignore it while my laptop constantly got slower and slower. If you have ever had a virus you know that it turns your computer upside down, and it never truly returns to it's beautiful uninfected state.
After quickly searching on Google to see if there was anything I could do, I realized that this virus has been spreading for years. Every article I looked at (including ehow) gave a poor step by step guide that basically involved going into extensions and clicking "remove". Ironically that was the first thing that we had tried, and while this is the initial action to take that alone did not work. In fact my computer was still badly infected with this virus even though there was no sign of the add on or tool bar weeks later when I went into extensions. I even went to WOT and they had the nerve to rate the site as "good" despite a magnitude of comments (dating all the way back to 2009!) stating otherwise and consistently commenting that it gave them a nasty computer virus. Finally a few days ago we managed to find something that actually works. Follow these steps below (after you remove it as an extension) and you and your Firefox browser will soon be "shop at home free".
Steps To Remove The Shop At Home Toolbar
- Type about:config into the address bar. (Note: Do not type "www" it won't bring you to where you need to be. Just simply type about:config.
- Click "yes" to the snarky Firefox warning about voiding warranty. (Don't worry there is no such thing as a warranty for a browsers.)
- Then type "shop" in the new menu bar (Note: Do not type "shop at home", it will not show up.) After you type "shop" it should bring you to the correct matches.
- Then delete the keyword.URL that contains the url "shopathome.com". To "delete" right click the url and then click "modify" and backspace over the url.
After following these steps you should be free from the "Shop At Home" toolbar virus.
Oh, by way I should probably mention that I never did get those special deals or coupons that they said I would get after I subscribed and downloaded their toolbar. Go figure.