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How to Update Samsung Blu-Ray Firmware

Updated on November 30, 2011
Max Dalton profile image

Max holds a B.S. in Mass Communications from SIU and an M.A. in Communication from U of I and is pursuing an MBA from Webster University.

Upgrading your Samsung Blu-ray player's firmware can resolve some problems and add functionality to your player.
Upgrading your Samsung Blu-ray player's firmware can resolve some problems and add functionality to your player. | Source
  1. Connect a flash drive that is at least 1 gigabyte in size into an available USB port on a computer.
  2. Click the Windows Orb on the Windows taskbar and then click "Computer."
  3. Double-click the name of your flash drive beneath Devices with Removable Storage.
  4. Copy any files that you don't want to delete from the flash drive off of the flash drive and place them in a safe location on your computer. You'll only need to leave these files in this location until after you update your Samsung Blu-ray player's firmware.
  5. Navigate back to the Computer window when you're done relocating any files you don't want to delete and then right-click the name of the flash drive beneath Devices with Removable Storage.
  6. Click "Format."
  7. Click the drop-down arrow beneath "File system" and then select "FAT32."
  8. Click to uncheck the Quick Format box if it's checked and then click "Start."
  9. Click "OK" when the Format Completed message dialog box appears on the screen.
  10. Click the "X" in the upper-right corner of the Computer window to close the window.
  11. Open your Web browser and navigate to the Samsung Support page. Search for and select your specific Blu-ray player to arrive at the Support page for that Blu-ray player.
  12. Click "Get Downloads" beneath Downloads.
  13. Click "Firmware" beneath Download Center and then click the ZIP file beneath File. Elect to save the ZIP file to your formatted flash drive. Be careful, even though the file you click to download says ZIP, the file is actually an RUF file. If the file appears on your flash drive as a ZIP file, right-click the file and then click "Extract to Here" or "Extract All" to extract the RUF file from the ZIP file. Delete the ZIP file after extracting the RUF file, if you had to extract the RUF file.
  14. Navigate back to the Computer window after the RUF file is the only file on the flash drive and then right-click the icon for the flash drive.
  15. Click "Eject." When the icon representing the drive disappears, it's safe to disconnect the flash drive from your computer.
  16. Turn the Samsung Blu-ray player on if it isn't turned on already and then remove a disc if there's one in the player.
  17. Connect the flash drive to an available USB port on your Samsung Blu-ray player. A Software Upgrade dialog box appears.
  18. Highlight "Yes" in the Software Upgrade dialog box and then press "Enter." The Samsung Blu-ray player will reboot and then a progress bar will be displayed on the screen. After the Samsung Blu-ray player's firmware is successfully upgraded, the player will power itself down.
  19. Disconnect the flash drive from the Samsung Blu-ray player. You can turn the Samsung Blu-ray player on at any time to resume using it as you normally would.

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    • Kristen Howe profile image

      Kristen Howe 3 years ago from Northeast Ohio

      This is super useful with these handy tips on how to update the firmware in easy steps. Voted up!

    • profile image

      Yas 5 years ago

      Max , Im having the same issue as tim.. Only for me it still doesn't work,,I have tried everything and i am growing impatient!.. when i plug my usb in to the bluray port and go to software upgrade by usb , it tells me "theres no file to upgrade!"

      what can i do? it wont let me watch "this means war"

    • profile image

      ter 6 years ago

      Wow! Ive been trying to fix my bluray player for two days and these instrctions worked perfectly!

    • profile image

      tim 6 years ago

      yep max, that did work. thanks!

    • Max Dalton profile image
      Author

      Max Dalton 6 years ago from Greater St. Louis, Missouri

      No problem, tim. It looks like you're player is a bit older than what I wrote the article for. Your firmware update won't start automatically. You need to actually initiate it by navigating to "Setting," "Support," "Software Upgrade" and then "By USB."

      Let me know if that works. That should do the trick.

      Best,

      Max.

    • profile image

      tim 6 years ago

      sorry max, i keep saying ".guf". i mean .ruf

    • profile image

      tim 6 years ago

      i did reformat the flash drive yesterday. it was formatted as FAT so i reformatted it as FAT32 and re-extracted the zip file, same results. i plugged the flash drive into the player last night, it recognized it as an external usb drive, and found the folder called "image", but would not open the folder to access any of the files, nor did it begin to install the firmware on its own. i did try another flash drive, same result. im inclined to think its either an issue with the zip file from samsung, or the way my computer is extracting the zip file. possibly my computer doesn't read .guf files? not sure. the new firmware was just released on march 6th.

    • Max Dalton profile image
      Author

      Max Dalton 6 years ago from Greater St. Louis, Missouri

      Hi Tim,

      Try formatting the flash drive as FAT32 and then extracting the contents of the firmware update file to it. Even if none of the extracted files are a GUF file, try connecting the flash drive to the Blu-ray player and see if it recognizes it as a firmware update. If it does, go ahead and install it.

      Best,

      Max.

    • profile image

      tim 6 years ago

      http://www.samsung.com/us/support/owners/product/B...

      this is the link to where i am downloading the zip file from. if i scroll to the bottom and click on "firmware", it shows me a zip file to download. i save the file to my desktop, then extract it to my flash drive. when i open the flash drive, there are multiple files but none of them are a .guf file. i have gone to "folder options" and clicked on "show hidden files", it doesn't appear. i also deleted the zip file and redownloaded it, re-extracted it to the flash drive, same result.

    • profile image

      tim 6 years ago

      bd-d5500za

    • Max Dalton profile image
      Author

      Max Dalton 6 years ago from Greater St. Louis, Missouri

      Hi tim,

      What model Samsung Blu-ray player do you have?

      Max.

    • profile image

      tim 6 years ago

      ok so what if i extract the files to my flashdrive and none of them are .RUF files?

    • Max Dalton profile image
      Author

      Max Dalton 6 years ago from Greater St. Louis, Missouri

      Hi Stella,

      Thanks a lot. I'm glad the hub laid things out in a way you could follow :-)

      Feel free to drop me a message if you have any problems with your device and I'll do my best to help you out. The same goes for most electronic gizmos and gadgets.

      Best,

      Max.

    • profile image

      Stella 6 years ago

      Max, you are a genius! I have been struggling with zip files, Winrar trying to upgrade the firmware on my blu ray player for almost 2 hours!!!! 15 minutes with you and upgrade complete and blu ray looking good. Thanks soooo much.

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