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How to Update Toshiba TV Firmware

Updated on January 8, 2016
Max Dalton profile image

Max holds a BS in Mass Communications from SIU and an MA in Communication from U of I, and is pursuing an MBA from Webster University.

Introduction

Updating the firmware on your Toshiba TV is an easy way to try resolving software problems with your TV. For example, if the volume isn't working as it should, the Wi-Fi cuts in and out without reason and many other problems. Additionally, Toshiba adds functionality to optimize the TV's performance and occasionally add new functionality. Firmware updates are free, generally take 20 minutes from the time you start downloading the file and only require a USB flash drive.

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Begin the search for your Toshiba TV model by selecting "Product Support" on the Toshiba Support home page.Select your TV and model.Select the "Downloads" tab to see if a firmware update is available.Click the firmware update to see the details for that particular firmware update.The firmware file will be a ZIP file.
Begin the search for your Toshiba TV model by selecting "Product Support" on the Toshiba Support home page.
Begin the search for your Toshiba TV model by selecting "Product Support" on the Toshiba Support home page. | Source
Select your TV and model.
Select your TV and model. | Source
Select the "Downloads" tab to see if a firmware update is available.
Select the "Downloads" tab to see if a firmware update is available. | Source
Click the firmware update to see the details for that particular firmware update.
Click the firmware update to see the details for that particular firmware update. | Source
The firmware file will be a ZIP file.
The firmware file will be a ZIP file. | Source

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How to Update Toshiba TV Firmware

  1. Plug a USB flash drive in to an available USB port on your computer and copy any files from the drive that you want to keep into a separate folder on your computer.
  2. Format the drive as a FAT32 file system. This erases all of the files currently on the USB flash drive.
  3. Click here to open the Toshiba Support home page.
  4. Click "Product Support" in the menu along the top of the home page. The Product Support drop-down menu opens.
  5. Select "Televisions" beneath Choose Category.
  6. Select your type of Toshiba TV beneath Choose Family. For example, options include 3D TV, LCD TV and LED TV.
  7. Select your Toshiba TV model beneath Choose Model.
  8. Click the red "Go" button to the right of the Choose Model section after selecting your Toshiba TV model. The product support page for that specific TV model will be displayed.
  9. Select the "Downloads" tab. If there are no downloads available for your TV model, either your won't be able to click the tab or there will be a message within the tab that says there are no downloads at this time. If this is the case, no firmware updates are available for your Toshiba TV. Check back periodically, as firmware updates are released as needed and aren't scheduled.
  10. If there is content in the Downloads section, look in the Category section for an item titled TV Firmware. If this option doesn't appear, no firmware update is available. However, if this option does appear, click the clickable link associated with the firmware. The TV Firmware Update and Release Notes dialog box appears. In this dialog box you can see the size of the firmware update file, when it was released, exactly what it addresses and more.
  11. Click the red "Download Now" button and save the file to your connected USB flash drive.
  12. Extract the contents of the ZIP file on the USB flash drive.
  13. Disconnect the USB flash drive from the computer after the firmware update file saves successfully to the device.
  14. Power on the Toshiba TV and then connect the USB flash drive to the USB port on the Toshiba TV.
  15. Wait a few moments for the "Firmware file is detected in USB" dialog box to appear on the screen. Select "Yes" to update the firmware. A progress bar displays on the screen. Be careful not to turn your TV off while the firmware is updating. The progress bar changes to a "Success!" message after the update successfully installs.
  16. Disconnect the USB flash drive from the TV and then restart the TV. After the TV restarts you can resume using the TV as you normally would.

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    • Max Dalton profile image
      Author

      Max Dalton 2 months ago from Greater St. Louis, Missouri

      Have you checked the Toshiba Support site?

    • profile image

      ajay2262 3 months ago

      i need the firmware of toshiba 40l5400ze

    • profile image

      am Ransford 10 months ago

      i need the firmware software for this model of tv 40L2433D

    • profile image

      James N 11 months ago

      I have the 39L1350U; I was hoping the firmware update would have my TV playing movies from the USB. Is there any software/firmware that this model will accept to play movies.

    • profile image

      MartLea 2 years ago

      Toshiba 'Smart' TV's soon become useless as Toshiba stop supporting them after a couple of years. My 32UL863 first 'lost' YouTube and has now 'lost' BBC iPlayer. No support, no software updates, no refund - nothing from Toshiba. Never buy from this useless company again.

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      Chris 3 years ago

      I followed the steps and downloaded the decompressed firmware files to a newly formatted usb drive. When I plug it into my television, the prompt "firmware file is detected in usb" does not appear. Instead, a box comes up that says, "USB device was connected to TV. Do you want to open Media share?" If i click no the box disappears and nothing else happens. If I click yes, the Media Share menu comes up with a box that has the options, "USB autostart YES/NO, Photo, and Music." There is no way for me to open the Firmware file. Can someone please instruct me on what I should do next? Thanks for your help.

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      Stu Austin 3 years ago

      Max, My son did this on his Toshiba TV and firmware showed an error.

      After turning TV off and then on again the TV now just has black screen. Nothing is working. The only thing it shows is green power button.

      Any Thoughts?

    • Max Dalton profile image
      Author

      Max Dalton 5 years ago from Greater St. Louis, Missouri

      Hi Alan,

      It's likely there is no firmware update available for this TV at this point. Firmware updates are released as needed by manufacturers, and some devices never require them. If you got in touch with an actual person, Toshiba may be willing to mail you the firmware file on a thumb drive, but I'm certain there would be a cost involved.

      Sorry I couldn't be more help.

      Best,

      Max.

    • profile image

      Alan FedUp 5 years ago

      bought the Tosh TL864r6" smart tv. but. can't update the soiftware over network.

      i go menu/setup/software upgrade/ok but i get message 'no software update available at this time".

      can't find the file on Tosh support as when i input the Tv details i'm told 'this Tv can only be updated over the net' grrrrr!

      so what if i had no internet?

      support have been emailed twice with no response - not a happy bunny

      am i :(