ArtsAutosBooksBusinessEducationEntertainmentFamilyFashionFoodGamesGenderHealthHolidaysHomeHubPagesPersonal FinancePetsPoliticsReligionSportsTechnologyTravel

An Overview of IT Monitoring

Updated on January 9, 2018
tamarawilhite profile image

Tamara Wilhite is a technical writer, industrial engineer, mother of 2, and a published sci-fi and horror author.

What is IT Monitoring?

IT monitoring refers to any regular process checking the system in real time. IT monitoring takes place when you have hundreds or thousands of users on a system at a given time who will report problems.

Ideally, IT monitoring involves a mixture of automated tools and support personnel watching the system so that problems are identified immediately and corrective action taken quickly. You can use monitoring software applications to generate dashboards for IT staff, showing which servers and applications are performing normally, those that are experiencing problems and those which are shut down.

What are the benefits of IT monitoring, in contrast to waiting for users to report problems to IT?

Network monitoring may notify IT of problems before users start to report them.
Network monitoring may notify IT of problems before users start to report them. | Source

Time

Monitoring IT provides practical IT solutions first and foremost in terms of time savings.

When IT monitoring is done via software and reporting tools, system administrators do not have to log into each system to verify that it is functional IT monitoring solutions can be tied into IT support communications so that system administrators are paged or text messaged when a system experiences problems according to predetermined criteria.

This can reduce the weekend or evening load on IT staff while still ensuring reliability and performance. This can dramatically decrease overtime costs for employers as well as travel and work time for employees.

Cost

IT monitoring provides practical IT solutions in terms of cost. Automating IT monitoring from network security to bandwidth eliminates the need for IT staff to spend all of their time verifying system status. They can then work on filling in network security tools, performing account audits and performing actual system maintenance.

IT monitoring solutions frequently reduce the demand for overtime by IT staff. IT monitoring solutions can also reduce the necessary headcount to support a large operation. And if reliability is improved, your payments for performance to service level agreements with customers can also go up.

IT monitoring tools can detect potential intrusions and suspicious behavior more readily than a human.
IT monitoring tools can detect potential intrusions and suspicious behavior more readily than a human. | Source

Reliability and Security

IT monitoring provides practical IT solutions to improve reliability. IT monitoring tools report immediately when a network security measure is breached, bandwidth drops to a crawl or a website is down.

Inefficient monitoring by IT staff is similar to acting like sentries, endlessly circling on rounds and checking up-time, security and performance.

In this mode, they are only discovering events that occur at the time they are passing by. IT monitoring tools identify repeated login failures occurring within fractions of a second, the sign of a password cracker at work, as well as someone using the correct credentials from unusual locations or out of the ordinary usage patterns.

This means the system may have been down for several minutes or hours, depending on the other duties they have to perform between rounds. Faster reporting of problems leads to faster resolutions. If IT monitoring is used in conjunction with remote system access by remote access, system administrators on vacation or stuck at home due to poor driving conditions are still able to support your systems.

Depending on the IT standards your company must meet, IT monitoring may be mandatory.

Comments

Submit a Comment

No comments yet.

working

This website uses cookies

As a user in the EEA, your approval is needed on a few things. To provide a better website experience, hubpages.com uses cookies (and other similar technologies) and may collect, process, and share personal data. Please choose which areas of our service you consent to our doing so.

For more information on managing or withdrawing consents and how we handle data, visit our Privacy Policy at: https://hubpages.com/privacy-policy#gdpr

Show Details
Necessary
HubPages Device IDThis is used to identify particular browsers or devices when the access the service, and is used for security reasons.
LoginThis is necessary to sign in to the HubPages Service.
Google RecaptchaThis is used to prevent bots and spam. (Privacy Policy)
AkismetThis is used to detect comment spam. (Privacy Policy)
HubPages Google AnalyticsThis is used to provide data on traffic to our website, all personally identifyable data is anonymized. (Privacy Policy)
HubPages Traffic PixelThis is used to collect data on traffic to articles and other pages on our site. Unless you are signed in to a HubPages account, all personally identifiable information is anonymized.
Amazon Web ServicesThis is a cloud services platform that we used to host our service. (Privacy Policy)
CloudflareThis is a cloud CDN service that we use to efficiently deliver files required for our service to operate such as javascript, cascading style sheets, images, and videos. (Privacy Policy)
Google Hosted LibrariesJavascript software libraries such as jQuery are loaded at endpoints on the googleapis.com or gstatic.com domains, for performance and efficiency reasons. (Privacy Policy)
Features
Google Custom SearchThis is feature allows you to search the site. (Privacy Policy)
Google MapsSome articles have Google Maps embedded in them. (Privacy Policy)
Google ChartsThis is used to display charts and graphs on articles and the author center. (Privacy Policy)
Google AdSense Host APIThis service allows you to sign up for or associate a Google AdSense account with HubPages, so that you can earn money from ads on your articles. No data is shared unless you engage with this feature. (Privacy Policy)
Google YouTubeSome articles have YouTube videos embedded in them. (Privacy Policy)
VimeoSome articles have Vimeo videos embedded in them. (Privacy Policy)
PaypalThis is used for a registered author who enrolls in the HubPages Earnings program and requests to be paid via PayPal. No data is shared with Paypal unless you engage with this feature. (Privacy Policy)
Facebook LoginYou can use this to streamline signing up for, or signing in to your Hubpages account. No data is shared with Facebook unless you engage with this feature. (Privacy Policy)
MavenThis supports the Maven widget and search functionality. (Privacy Policy)
Marketing
Google AdSenseThis is an ad network. (Privacy Policy)
Google DoubleClickGoogle provides ad serving technology and runs an ad network. (Privacy Policy)
Index ExchangeThis is an ad network. (Privacy Policy)
SovrnThis is an ad network. (Privacy Policy)
Facebook AdsThis is an ad network. (Privacy Policy)
Amazon Unified Ad MarketplaceThis is an ad network. (Privacy Policy)
AppNexusThis is an ad network. (Privacy Policy)
OpenxThis is an ad network. (Privacy Policy)
Rubicon ProjectThis is an ad network. (Privacy Policy)
TripleLiftThis is an ad network. (Privacy Policy)
Say MediaWe partner with Say Media to deliver ad campaigns on our sites. (Privacy Policy)
Remarketing PixelsWe may use remarketing pixels from advertising networks such as Google AdWords, Bing Ads, and Facebook in order to advertise the HubPages Service to people that have visited our sites.
Conversion Tracking PixelsWe may use conversion tracking pixels from advertising networks such as Google AdWords, Bing Ads, and Facebook in order to identify when an advertisement has successfully resulted in the desired action, such as signing up for the HubPages Service or publishing an article on the HubPages Service.
Statistics
Author Google AnalyticsThis is used to provide traffic data and reports to the authors of articles on the HubPages Service. (Privacy Policy)
ComscoreComScore is a media measurement and analytics company providing marketing data and analytics to enterprises, media and advertising agencies, and publishers. Non-consent will result in ComScore only processing obfuscated personal data. (Privacy Policy)
Amazon Tracking PixelSome articles display amazon products as part of the Amazon Affiliate program, this pixel provides traffic statistics for those products (Privacy Policy)