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Mobile and Wireless VoIP

Updated on June 19, 2013
Wireless VoIP
Wireless VoIP

Adapting VoIP for the Mobile World

In the early days, VoIP was little more than a mere curiosity. It's usage was restricted to PC platforms running Windows or OS X. Most people used a third-party program like Skype or chatted with each other with the inbuilt voice functionality of traditional messaging services such as GTalk and Yahoo. This state of affairs would have continued indefinitely were it not for one major development – the smart phone.

Say what you like about Apple, there is little doubt in anyone's mind that it galvanized the mobile phone industry and is single-handedly responsible for starting a revolution that is seeing users ditch their traditional "feature phones" in favor of miniature computers that bear a token resemblance to their older siblings. Telecom carriers might like to treat them as if they are primarily calling devices and computing devices second, but the reality is that more and more individuals are spending a smaller percentage of their time making voice calls on their smartphone. Instead, they download apps, browse the web, and shop online.

This simple development boosted the scope of VoIP and mobile and wireless VoIP services are now commonplace. It also spurred a new wave of innovation in the VoIP industry as researchers and innovators have to quickly adapt VoIP to work for the mobile world and with wireless networks that have a very different profile compared to wired ones.

Using VoIP Wirelessly

In general, wireless data networks are not as reliable or as fast as wired ones. But not all of them are built equally. The technology has steadily improved and the latest iteration of 4G LTE networks are extremely fast and reliable. But much of the world doesn't have 4G LTE and many countries haven't even built up their 3G network yet. For these connections, VoIP codecs have to adapt themselves, and take up less space. The VoIP protocol itself has to be tolerant of dropped packages and proceed gracefully.

The silver lining is that most mobile phones are almost always in a Wi-Fi enabled environment. Individuals spend most of their time at home or at the office where Wi-Fi connectivity os based off of wired connections are fast and free. Wi-Fi is an extremely reliable wireless technology as long as the signal is strong and individuals are making ample use of it in order to make VoIP calls. Wireless data networks as operated by the telecom carriers come with the added disadvantage of data caps which can hinder wireless VoIP adoption and make people afraid of exceeding their data usage.

Contact a local New York PBX service provider to find out how easy it is to migrate your business to VoIP. You don't have to do it all at once – you can do it piecemeal in order to iron out any wrinkles beforehand.

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