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Network troubleshooting tools

Updated on March 16, 2011

There are varieties of built in tools for troubleshooting network running on a window's platform. This tools are important since some traditional tools do not support NETBIOS.

Below are examples of troubleshooting tools

a) Event Viewer

This is the first tool to use in the diagnosis process.To launch the event viewer click on start>programs>administrative tool>event viewer

b) Network monitor

Network monitor is a software based tool used to view data packet going from one computer to another or server to computer.

c) Performance monitor

This tool monitors a network interface on a server to deteramine bandwidth usage rate of errors and broadcast protocols.

The network utilization counter gives aclear view of the current network usage on the segment monitor

It is used for quick analysis of a segment that is suspected to have a problem.

d) Address resolution protocol

It is a command line tool in Windows NT. The ARP lets one view the route

e) Host name

Host name command returns the name of the system on which the command is to be executed.

f) IP Configuration

IP configuration command returns all the current, TCP/IP, DNS and Windows information for the system.

It is also a quick way to get the NAC address of the NIC installed.


Provides various information for netbios names and their address. It is most useful when troubleshooting Windows problem

h) Netstart

A command that display all current TCP/IP and user datagram protocols connection from one device to the other devices on the network as well as the source and the destination port and the current state of definition. Mostly used in detremining whether the network ineterface is generating errors.

g) Ping

This is the mostly used for testing connectivity of the network. It's sends an echo packet to the host specified on the commandline.

TCP/IP subsystem is tested using the command ping127.0.0.1bwhich is also known as the loop back address.

The address is installed by default when a network TCP/IP is installed

i) Tracert/Traceroute

The command lets you trace the path to a destination IP address. Identifying all the intermediate hopes between the source and the destination. It is a powerful tool for detremining how packets are moving in the network.

j) Rout

The route utility list a servers TCP/IP routing table and can add or delete staic route. The command route is used to view the current routing table


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