ArtsAutosBooksBusinessEducationEntertainmentFamilyFashionFoodGamesGenderHealthHolidaysHomeHubPagesPersonal FinancePetsPoliticsReligionSportsTechnologyTravel

Pros and Cons of Mobile VoIP for Enterprises

Updated on October 3, 2013

Emerging VoIP Technology

VoIP technology has been steadily improving over the last five years and is now a viable competitor to legacy phone systems. Many businesses are using VoIP to reduce on-site communication costs. Merging voice and data onto the same network also saves time and labor spent in maintaining legacy PBX systems. Not all companies are on board though. But that has not stopped vendors from moving on to the next generation of services: mobile VoIP.

With more employees working from home or remote sites who use their smartphones to stay in touch, mobile VoIP has been getting a lot of attention. Since they are already utilizing VoIP for personal use, you may think it will serve business communication as well. But before you decide to use mobile VoIP in your company, it is a good idea to have a clear understanding of the costs and benefits associated with this new technology.

Advantages of Mobile VoIP
Advantages of Mobile VoIP

Pros and Cons

The obvious benefit is, of course, reducing long distance call cost along with international roaming charges. If you have a number of clients abroad or employees who frequently travel, it can offer potentially large savings. But it is important to remember that what you save in phone bills is often made up through data charges, a business VoIP presence needs an internet connection to function.

Using mobile VoIP can also help in providing additional coverage in large office buildings which lack access to cellular signals but are covered with the internal Wi-Fi network. It improves call quality and reduces the probability of getting disconnected when an employee moves around in the office. If employees are allowed to use their personal phone with a VoIP app, it can lead to significant savings since the company does not have to provide them with work phones. They can also use additional features like video conferencing, which is only limited by the speed of the Wi-Fi network.

Unfortunately mobile VoIP is not without certain costs. The addition of a large number of personal devices means you have to provision higher bandwidth overall. It also increases the complexity of network management. Some carriers do not allow VoIP traffic on their data networks which means employees cannot make calls if there is no Wi-Fi connection. Enterprises will also have to pay more attention to security, since calls may be traveling over insecure networks with no way to monitor the connection.

Like every new technology, mobile VoIP comes with a set of pros and cons. So it is better to be informed and make a decision that suits your business communication needs.

Comments

    0 of 8192 characters used
    Post Comment

    No comments yet.

    working

    This website uses cookies

    As a user in the EEA, your approval is needed on a few things. To provide a better website experience, hubpages.com uses cookies (and other similar technologies) and may collect, process, and share personal data. Please choose which areas of our service you consent to our doing so.

    For more information on managing or withdrawing consents and how we handle data, visit our Privacy Policy at: https://hubpages.com/privacy-policy#gdpr

    Show Details
    Necessary
    HubPages Device IDThis is used to identify particular browsers or devices when the access the service, and is used for security reasons.
    LoginThis is necessary to sign in to the HubPages Service.
    Google RecaptchaThis is used to prevent bots and spam. (Privacy Policy)
    AkismetThis is used to detect comment spam. (Privacy Policy)
    HubPages Google AnalyticsThis is used to provide data on traffic to our website, all personally identifyable data is anonymized. (Privacy Policy)
    HubPages Traffic PixelThis is used to collect data on traffic to articles and other pages on our site. Unless you are signed in to a HubPages account, all personally identifiable information is anonymized.
    Amazon Web ServicesThis is a cloud services platform that we used to host our service. (Privacy Policy)
    CloudflareThis is a cloud CDN service that we use to efficiently deliver files required for our service to operate such as javascript, cascading style sheets, images, and videos. (Privacy Policy)
    Google Hosted LibrariesJavascript software libraries such as jQuery are loaded at endpoints on the googleapis.com or gstatic.com domains, for performance and efficiency reasons. (Privacy Policy)
    Features
    Google Custom SearchThis is feature allows you to search the site. (Privacy Policy)
    Google MapsSome articles have Google Maps embedded in them. (Privacy Policy)
    Google ChartsThis is used to display charts and graphs on articles and the author center. (Privacy Policy)
    Google AdSense Host APIThis service allows you to sign up for or associate a Google AdSense account with HubPages, so that you can earn money from ads on your articles. No data is shared unless you engage with this feature. (Privacy Policy)
    Google YouTubeSome articles have YouTube videos embedded in them. (Privacy Policy)
    VimeoSome articles have Vimeo videos embedded in them. (Privacy Policy)
    PaypalThis is used for a registered author who enrolls in the HubPages Earnings program and requests to be paid via PayPal. No data is shared with Paypal unless you engage with this feature. (Privacy Policy)
    Facebook LoginYou can use this to streamline signing up for, or signing in to your Hubpages account. No data is shared with Facebook unless you engage with this feature. (Privacy Policy)
    MavenThis supports the Maven widget and search functionality. (Privacy Policy)
    Marketing
    Google AdSenseThis is an ad network. (Privacy Policy)
    Google DoubleClickGoogle provides ad serving technology and runs an ad network. (Privacy Policy)
    Index ExchangeThis is an ad network. (Privacy Policy)
    SovrnThis is an ad network. (Privacy Policy)
    Facebook AdsThis is an ad network. (Privacy Policy)
    Amazon Unified Ad MarketplaceThis is an ad network. (Privacy Policy)
    AppNexusThis is an ad network. (Privacy Policy)
    OpenxThis is an ad network. (Privacy Policy)
    Rubicon ProjectThis is an ad network. (Privacy Policy)
    TripleLiftThis is an ad network. (Privacy Policy)
    Say MediaWe partner with Say Media to deliver ad campaigns on our sites. (Privacy Policy)
    Remarketing PixelsWe may use remarketing pixels from advertising networks such as Google AdWords, Bing Ads, and Facebook in order to advertise the HubPages Service to people that have visited our sites.
    Conversion Tracking PixelsWe may use conversion tracking pixels from advertising networks such as Google AdWords, Bing Ads, and Facebook in order to identify when an advertisement has successfully resulted in the desired action, such as signing up for the HubPages Service or publishing an article on the HubPages Service.
    Statistics
    Author Google AnalyticsThis is used to provide traffic data and reports to the authors of articles on the HubPages Service. (Privacy Policy)
    ComscoreComScore is a media measurement and analytics company providing marketing data and analytics to enterprises, media and advertising agencies, and publishers. Non-consent will result in ComScore only processing obfuscated personal data. (Privacy Policy)
    Amazon Tracking PixelSome articles display amazon products as part of the Amazon Affiliate program, this pixel provides traffic statistics for those products (Privacy Policy)