ArtsAutosBooksBusinessEducationEntertainmentFamilyFashionFoodGamesGenderHealthHolidaysHomeHubPagesPersonal FinancePetsPoliticsReligionSportsTechnologyTravel

Realizing the Benefits of Unified Communication Solution

Updated on May 18, 2015

Unified communication (UC), as the name suggests, is a practice to unite communications into a single solution to help your employees, customers, suppliers, and partners communicate in a seamless and cost-effective manner. If you are still not aware with UC, or if you haven’t yet integrated a unified communications solution into your business model, you may be missing out on enhanced productivity, reduced cost and an better professional presences.

What is unified communication?

UC is the union of voice, audio and data services and software applications to attain greater partnership among individuals or groups, which augments business processes.

Various components of UV include:

  1. Video conferencing
  2. Unified messaging
  3. Smartphones
  4. Presence technologies
  5. Instant messaging

Unified communication combines business messaging and real-time services into one single integrated application. Today, an array of companies provides value added enterprise unified communication platforms to businesses to run seamless communication within the organization. One of the advantages of using UC solutions is that it makes communications within the company easy and seamless by enabling everyone within the organization to remaining connected, irrespective of their location.

Benefits of Enterprise Unified Communications Platforms

The main objective behind UC is unification. Unified communication solution offers enhanced productivity, reduced overhead cost and improved collaboration across companies. By uniting telephony and business data on a single network, it enables firms to combine and use voice, data information in their common business practices, also by streamlining whole instant communication tools.

What you need to Consider ?

  • Features
    Businesses especially small enterprises should consider several factors when looking for a UC solution. Primarily, identify the key features you’d like to have, for instance routing voice mail to email, speech recognition, VoIP integration, etc. Once you have discovered your needs, look for a solution that let you integrate calendars and scheduling, or that let your employees work on a single platform simultaneously, and then give a final thought whether your business needs these features.
  • Scalability
    Most essentially, consider scalability. Consider investing in a system that offers you a large selection of additional components and software as per your need. You may not need some features at the moment but you may need them in due course of time, hence look for a solution that is scalable enough to expand as your small business grows.
  • Round the Clock Connectivity
    Irrespective of the package you ultimately settle for, UC will help you locate your employees connect whether in the office, onsite or meeting, or even on the road. UC solutions are ideal for businesses that involve frequent employee movement. UC solution enable businesses field more mobile workers, know their where about and do away with obsolete solutions like landlines.

Are you ready to get started

The benefits of UC solution are clear, but like any other solution, proper research and planning will decide the way your organization collaborates and communicates. Take an open-minded approach towards different solutions available in the market.

Final Word
Enterprise unified communications platforms are getting bigger and better thanks to enhancements made possible by mobility and cloud computing. Businesses, irrespective of their sizes can now control, monitor, and capture unified communications with the help of cost-effective unified communication solutions. Last but not the least, consider security measures—your employees communicate through so many channels and devices, so be sure to build a corresponding secure solution along with UC solution.

Most importantly, seek assistance of professionals whenever required. Always choose a solution provider that is known for providing cost-effective solution along with a comprehensive after sale support.

Comments

    0 of 8192 characters used
    Post Comment

    No comments yet.

    working

    This website uses cookies

    As a user in the EEA, your approval is needed on a few things. To provide a better website experience, hubpages.com uses cookies (and other similar technologies) and may collect, process, and share personal data. Please choose which areas of our service you consent to our doing so.

    For more information on managing or withdrawing consents and how we handle data, visit our Privacy Policy at: "https://hubpages.com/privacy-policy#gdpr"

    Show Details
    Necessary
    HubPages Device IDThis is used to identify particular browsers or devices when the access the service, and is used for security reasons.
    LoginThis is necessary to sign in to the HubPages Service.
    Google RecaptchaThis is used to prevent bots and spam. (Privacy Policy)
    AkismetThis is used to detect comment spam. (Privacy Policy)
    HubPages Google AnalyticsThis is used to provide data on traffic to our website, all personally identifyable data is anonymized. (Privacy Policy)
    HubPages Traffic PixelThis is used to collect data on traffic to articles and other pages on our site. Unless you are signed in to a HubPages account, all personally identifiable information is anonymized.
    Amazon Web ServicesThis is a cloud services platform that we used to host our service. (Privacy Policy)
    CloudflareThis is a cloud CDN service that we use to efficiently deliver files required for our service to operate such as javascript, cascading style sheets, images, and videos. (Privacy Policy)
    Google Hosted LibrariesJavascript software libraries such as jQuery are loaded at endpoints on the googleapis.com or gstatic.com domains, for performance and efficiency reasons. (Privacy Policy)
    Features
    Google Custom SearchThis is feature allows you to search the site. (Privacy Policy)
    Google MapsSome articles have Google Maps embedded in them. (Privacy Policy)
    Google ChartsThis is used to display charts and graphs on articles and the author center. (Privacy Policy)
    Google AdSense Host APIThis service allows you to sign up for or associate a Google AdSense account with HubPages, so that you can earn money from ads on your articles. No data is shared unless you engage with this feature. (Privacy Policy)
    Google YouTubeSome articles have YouTube videos embedded in them. (Privacy Policy)
    VimeoSome articles have Vimeo videos embedded in them. (Privacy Policy)
    PaypalThis is used for a registered author who enrolls in the HubPages Earnings program and requests to be paid via PayPal. No data is shared with Paypal unless you engage with this feature. (Privacy Policy)
    Facebook LoginYou can use this to streamline signing up for, or signing in to your Hubpages account. No data is shared with Facebook unless you engage with this feature. (Privacy Policy)
    MavenThis supports the Maven widget and search functionality. (Privacy Policy)
    Marketing
    Google AdSenseThis is an ad network. (Privacy Policy)
    Google DoubleClickGoogle provides ad serving technology and runs an ad network. (Privacy Policy)
    Index ExchangeThis is an ad network. (Privacy Policy)
    SovrnThis is an ad network. (Privacy Policy)
    Facebook AdsThis is an ad network. (Privacy Policy)
    Amazon Unified Ad MarketplaceThis is an ad network. (Privacy Policy)
    AppNexusThis is an ad network. (Privacy Policy)
    OpenxThis is an ad network. (Privacy Policy)
    Rubicon ProjectThis is an ad network. (Privacy Policy)
    TripleLiftThis is an ad network. (Privacy Policy)
    Say MediaWe partner with Say Media to deliver ad campaigns on our sites. (Privacy Policy)
    Remarketing PixelsWe may use remarketing pixels from advertising networks such as Google AdWords, Bing Ads, and Facebook in order to advertise the HubPages Service to people that have visited our sites.
    Conversion Tracking PixelsWe may use conversion tracking pixels from advertising networks such as Google AdWords, Bing Ads, and Facebook in order to identify when an advertisement has successfully resulted in the desired action, such as signing up for the HubPages Service or publishing an article on the HubPages Service.
    Statistics
    Author Google AnalyticsThis is used to provide traffic data and reports to the authors of articles on the HubPages Service. (Privacy Policy)
    ComscoreComScore is a media measurement and analytics company providing marketing data and analytics to enterprises, media and advertising agencies, and publishers. Non-consent will result in ComScore only processing obfuscated personal data. (Privacy Policy)
    Amazon Tracking PixelSome articles display amazon products as part of the Amazon Affiliate program, this pixel provides traffic statistics for those products (Privacy Policy)